Software as a Service Team
New Research
This IDC Market Presentation provides an executive summary of the worldwide findings from IDC's 2024 CX Path program.IDC's 2024 CX Path program polled 2,500 respondents across 5 continents and 12 countries to collect information on CX appli...
This IDC study examines the SaaS and cloud software market in 2023 and includes a list of the top 20 vendors by revenue. In 2023, the SaaS and cloud software markets experienced robust growth of 21.0%, with Microsoft leading at $91.1 billio...
This IDC study examines the worldwide software as a service (SaaS) and cloud software market for 2024–2028."Generative AI reshapes SaaS, driving innovation and altering competitive landscapes. Embrace change to unlock unprecedented growth a...
This IDC Survey Spotlight draws upon IDC's Cloud Pulse Survey data to look at how much self-management SMBs have planned for their future IT needs. Many SMBs have faced fee hikes in the last year as service providers passed on inflationary ...
The recent IT outage caused by silent updates pushed out by CrowdStrike to its Falcon agent exposes an issue that is at the heart of how the IT industry operates. It highlights the contrasting trust and attestation mechanisms taken by opera...
This IDC study provides a detailed taxonomy for the public cloud infrastructure as a service (IaaS) market. The scope of this document includes public cloud compute and storage services only."Public cloud IaaS will play a significant role i...
本IDC看法将详细探讨生成式AI（GenAI）定价模式，为IT和采购人员针对各类GenAI部署场景制定预算提供参考。由于各个技术堆栈间的相互依赖关系，生成式AI的定价格局非常复杂。此外，GenAI市场相对较新，意味着套餐方案和价格都在迅速变动，会引起一定程度的市场波动，难以制定规划或预算。率先推出AI技术的供应商采用了低折扣策略，表明定价模式还有待提升。建议企业对非关键场景采取谨慎的“观望”态度。随着市场的不断发展，企业应根据灵活性、透明度和可及性来评估提供商，综合考量各种定...
IDC SaaS Path: Vendor Ratings Report, 2024 — Customer Satisfaction Direct from the Mind of the Buyer
This IDC Market Presentation provides application and professional services vendor ratings by 23 application areas from IDC's 2024 SaaS Path Survey.The survey polled 2,875 organizations across 5 continents and 11 countries to collect inform...
This IDC Market Note highlights the major announcements and demonstrations by datacenter infrastructure solution providers at Computex 2024 at Taipei Nangang Exhibition Center 1 and 2, in Taiwan. The vendor announcements and demos were spec...
Hewlett Packard Enterprise (HPE) and NVIDIA expanded their partnership, unveiling "NVIDIA AI Computing by HPE," a comprehensive suite of AI solutions aimed at facilitating the adoption of generative AI (GenAI) technologies across a range of...
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