Analyst Location

United States



Coverage

Digital transformation strategies



Regions

North America

Sudhir Rajagopal

Research Director, Future of Customer Experience




  • By: 

    • Laurie Buczek Loading
    • Gerry Murray Loading
    • Wayne Kurtzman Loading
    • Sudhir Rajagopal Loading
    • Roger Beharry Lall Loading
    • Alan Webber Loading
    • Tapan Patel Loading
    • MaryAnn Holder-Browne Loading
    • Abhishek Kumar Loading
    This IDC study provides IDC’s top 10 predictions for the chief marketing officer for 2025 and beyond.“Marketing’s future is represented by AI-fueled transformation. We only see the tip of the iceberg today, and lying underneath is a world w...
  • By: 

    • Sudhir Rajagopal Loading
    • Marc DeCastro Loading
    • Heather Hershey Loading
    • Roger Beharry Lall Loading
    • Abhishek Kumar Loading
    • Gerry Murray Loading
    • Aly Pinder Loading
    • Lou Reinemann Loading
    • Mary Wardley
    This IDC study presents 10 of the most urgent business and technology agenda areas for customer experience executives for 2025 and beyond."In the evolving landscape of customer experience, the true potential of generative AI will hinge on h...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • Aly Pinder Loading
    • Heather Hershey Loading
    • Sudhir Rajagopal Loading
    • Gerry Murray Loading
    • Roger Beharry Lall Loading
    • Lou Reinemann Loading
    • Michelle Morgan Loading
    • Tapan Patel Loading
    This IDC Market Perspective provides clients of IDC's CX Path program with access to the CX Path 2024 Visualization and Analysis Portal. This portal is a perfect "playground" for you to explore all the applications and topics in CX Path and...
More results   for Analyst Research
  • Bridging the experience fulfilment gap: Unified Intelligent Experience Orchestration

    By:

    Sudhir Rajagopal Loading

    Topics:

    Consumer, Marketing and sales operations, Digital transformation, Future of customer experience

    Planned for CY2024 Q4 Tech Buyer Presentation Tech Buyer

  • CX KPIs and the whole journey experience impact to business outcomes

    By:

    Sudhir Rajagopal Loading

    Topics:

    Consumer, Marketing and sales operations, Digital transformation, Future of customer experience

    Planned for CY2024 Q4 Tech Buyer Presentation Tech Buyer

  • Customer Experience Management for the AI Era: Definition Update

    By:

    Sudhir Rajagopal Loading

    Topics:

    Consumer, Marketing and sales operations, Digital transformation, Future of customer experience

    Planned for CY2024 Q4 IDC Perspective Tech Buyer


More results   for Planned Research