Analyst Location

United States



Coverage



Regions

Nadia Ballard

Senior Research Manager, Industry Cloud and SaaS




  • Microsoft Industry Analyst Event Showcases Customers' Innovative AI Use Cases

    $7,500.00  Purchase Microsoft Industry Analyst Event Showcases Customers' Innovative AI Use Cases

    By: 

    • Lynne Dunbrack
    • Sam Abadir
    • Nadia Ballard
    • Ananda Chakravarty
    • Frank Della Rosa
    • Simon Ellis
    • Jeffrey Hojlo
    • Margot Juros
    • Nimita Limaye
    • John Snow
    This IDC Perspective highlights Microsoft's Industry Analyst Event that the company hosted on October 2, 2024, which showcased innovative AI use cases across healthcare, manufacturing, and retail. Key highlights included AI-driven productiv...

    Nov 2024 | Doc #US52699324 | IDC Perspective

  • IDC's 2024 CX CSAT Awards

    $7,500.00  Purchase IDC's 2024 CX CSAT Awards

    By: 

    • Eric Newmark
    • Nadia Ballard
    • Aly Pinder
    • Douglas Hayward
    • Mickey North Rizza
    This IDC Tech Buyer Presentation provides an overview of the results from IDC's 2024 CX CSAT Awards.This award program recognizes the leading CX vendors in each customer experience market, across 13 markets, who receive the highest customer...

    Nov 2024 | Doc #US52684824 | Tech Buyer Presentation

  • CX Path: Visualization and Analysis Portal

    $40,000.00  Purchase CX Path: Visualization and Analysis Portal

    By: 

    • Eric Newmark
    • Nadia Ballard
    • Aly Pinder
    • Heather Hershey
    • Sudhir Rajagopal
    • Gerry Murray
    • Roger Beharry Lall
    • Lou Reinemann
    • Michelle Morgan
    • Tapan Patel
    This IDC Market Perspective provides clients of IDC's CX Path program with access to the CX Path 2024 Visualization and Analysis Portal. This portal is a perfect "playground" for you to explore all the applications and topics in CX Path and...

    Oct 2024 | Doc #US52659824 | Market Perspective

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