Analyst Location

United States



Coverage



Regions

Heather Hershey

Research Director, Worldwide Digital Commerce




  • By: 

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    This IDC FutureScape provides the top 10 sustainability/ESG predictions for 2025."IT has become a critical enabler for organizations moving from ESG compliance to the operationalization phase of sustainable transformation. But the IT footpr...
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    This IDC study provides IDC's 2025 top 10 predictions for future of industry ecosystems."For the next five years and beyond, we expect ecosystems to continue playing a critical, strategic role for organizations in every industry. Whether th...
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    This IDC study presents the top 10 predictions and key drivers for intelligent ERP/enterprise applications over the next five years. The AI everywhere digital world is upon us. Organizations continue to embrace its innovation along with dig...
More results   for Analyst Research
  • Customer Experience Isn't Micromanagement of Customer Behavior

    By:

    Heather Hershey Loading

    Topics:

    Software, Consumer, Marketing and sales operations, Digital transformation

    Planned for CY2024 Q4 IDC Perspective Tech Buyer

  • Does AI Accelerate Commoditization of Commerce Technology?

    By:

    Heather Hershey Loading

    Topics:

    Software, Consumer, Marketing and sales operations, Digital transformation

    Planned for CY2024 Q4 Market Perspective Tech Supplier

  • IDC FutureScape: Worldwide Future of Customer Experience 2026 Predictions

    By:

    • Roger Beharry Lall Loading
    • Heather Hershey Loading
    • Gerry Murray Loading
    • Lou Reinemann Loading
    • Abhishek Kumar Loading
    • Marc DeCastro Loading
    • Laurie Buczek Loading
    • Aly Pinder Loading
    • Sudhir Rajagopal Loading

    Topics:

    Software, Applications, Marketing and sales operations, Marketing operations, Marketing automation, Market intelligence, Sales operations

    Planned for CY2024 Q4 IDC FutureScape Tech Buyer


More results   for Planned Research