target audience: TECH SUPPLIER Publication date: Jun 2024 - Document type: Market Presentation - Doc Document number: # US51135124
IDC SaaS Path: Vendor Ratings Report, 2024 — Customer Satisfaction Direct from the Mind of the Buyer
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Abstract
This IDC Market Presentation provides application and professional services vendor ratings by 23 application areas from IDC's 2024 SaaS Path Survey.
The survey polled 2,875 organizations across 5 continents and 11 countries to collect information on SaaS adoption, SaaS buyer's journey, and SaaS vendor preferences and ratings. This IDC Market Presentation covers application adoption and in-depth vendor ratings, spending trends, and advocacy scores for more than 300 software vendors and professional services providers.
The functional application markets covered include accounts payable; accounts receivable; contract life-cycle management (CLM); core HR; asset life-cycle management (ALM); employee experience; ERP; facility management; finance; financial governance, risk, and compliance (GRC); learning experience management (LXM); M&A software; payroll; procurement; PLM/CAD software; PSA; SCM; subscription management; talent acquisition; talent management; tax; travel and expense management; and treasury and risk management.