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Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success




  • By: 

    • Rob Brothers Loading
    • Elaina Stergiades Loading
    This IDC Market Analysis Perspective provides a detailed overview of the success, support, and deployment services landscape for technology providers. It considers the overall condition of the market in 2024, the key competitors, and evolvi...
  • By: 

    • Gard Little Loading
    • Bill Latshaw Loading
    • Brian Wood Loading
    • Peter Marston Loading
    • Leslie Rosenberg Loading
    • David Tapper Loading
    • Courtney Munroe Loading
    • Rob Brothers Loading
    • Elaina Stergiades Loading
    • Gina Smith, PhD Loading
    • Abhishek Mukherjee Loading
    • Mukesh Dialani Loading
    • Linus Lai Loading
    • Cathy Huang Loading
    This IDC Market Perspective addresses the impacts of AI and GenAI on IDC's services markets, allowing service providers to understand the opportunities and challenges in delivering services in the current environment."AI and generative AI w...
  • By: 

    • Leslie Rosenberg Loading
    • Elaina Stergiades Loading
    This IDC study emphasizes the critical role of adoption stage in IT project life-cycle services. In today's economic climate, IT teams must maximize value from their IT investments, focusing on strategic technology areas like security, AI, ...
More results   for Analyst Research
  • GenAI and Support: what are customers expecting?

    By:

    Elaina Stergiades Loading

    Topics:

    Software, Hardware, Services, Internet of things

    Planned for CY2024 Q4 IDC Survey Spotlight Tech Supplier

  • Worldwide SW Support and Deployment Services Forecast 2024 -2028

    By:

    Elaina Stergiades Loading

    Topics:

    Software, Hardware, Services, Internet of things

    Planned for CY2024 Q4 Market Forecast Tech Supplier

  • Customer Success and Value Realization: The Next Frontier

    By:

    Elaina Stergiades Loading

    Topics:

    Software, Hardware, Services, Internet of things

    Planned for CY2025 Q1 Market Perspective Tech Supplier


More results   for Planned Research