Enterprise Applications and Digital Commerce Team

Mickey North Rizza

Group Vice-President, Enterprise Software

Kevin Permenter

Research Director, Financial Applications

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

New Research


  • By: 

    • Nadia Ballard Loading
    • Eric Newmark Loading
    • Aly Pinder Loading
    • Marci Maddox Loading
    • Mickey North Rizza Loading
    • Mary Wardley
    • Lou Reinemann Loading
    • Roger Beharry Lall Loading
    • Sudhir Rajagopal Loading
    • Gerry Murray Loading
    • Heather Hershey Loading
    • Michelle Morgan Loading
    • Simo Balghannou Loading
    This IDC Market Presentation provides an executive summary of the worldwide findings from IDC's 2024 CX Path program.IDC's 2024 CX Path program polled 2,500 respondents across 5 continents and 12 countries to collect information on CX appli...
  • By: 

    • Kevin Permenter Loading
    • Jordan Steele Loading
    This IDC study advises technology buyers on selecting AP applications that align with digital enterprise needs, emphasizing the importance of user experience, integration capabilities, and strategic vendor selection to enhance financial man...
  • By: 

    • Kevin Permenter Loading
    • Jordan Steele Loading
    This IDC study advises technology buyers on selecting AP applications that align with digital enterprise needs, emphasizing the importance of user experience, integration capabilities, and strategic vendor selection to enhance financial man...
  • By: 

    • Kevin Permenter Loading
    • Jordan Steele Loading
    • Edyta Kosowska Loading
    本IDC技术买家演示文稿借助实例介绍了与以下五个关键财务流程相关的重要场景:费用管理、应付账款、应收帐款、资金与风险以及公司税务和审计。本报告详细介绍了每个财务场景及其潜在风险等级和业务影响,为您推进生成式AI(GenAI)旅程中的重点部署/采用工作的重要参考。
  • By: 

    • Kevin Permenter Loading
    • Jordan Steele Loading
    This IDC study advises technology buyers on selecting accounts payable (AP) applications that align with digital enterprise needs, emphasizing the importance of user experience, integration capabilities, and strategic vendor selection to en...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Playbook for Tech Sales Leaders provides a comprehensive current state view of the Asia/Pacific AI operations (AIOps) and observability market, along with insights on trends, adoption in the region, current challenges, and guidance...
  • By:  Kevin Permenter Loading

    This IDC Perspective emphasizes the shift in CFO roles from traditional cost management to strategic revenue growth facilitation. It highlights the importance of adopting modern business intelligence and analytics, strategic financial pract...
  • By: 

    • Nadia Ballard Loading
    • Frank Della Rosa Loading
    • Eric Newmark Loading
    • Mickey North Rizza Loading
    • Simon Ellis Loading
    • Sam Halwani
    • Zachary Chertok Loading
    • Heather Herbst Loading
    • Patrick Reymann Loading
    • Kevin Permenter Loading
    • Mark Thomason
    • Jordan Steele Loading
    • Alicia Mokwa Loading
    • John Snow Loading
    • Brian O'Rourke Loading
    This IDC Market Presentation provides application and professional services vendor ratings by 23 application areas from IDC's 2024 SaaS Path Survey.The survey polled 2,875 organizations across 5 continents and 11 countries to collect inform...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Survey Spotlight explores the key performance indicators (KPIs) used to assess the effectiveness of DevSecOps activities among Asia/Pacific enterprises.IDC’s 2023 Asia/Pacific Software Survey shows that about 49% of the surveyed en...
  • By: 

    • Mickey North Rizza Loading
    • Robert Parker Loading
    • Simon Ellis Loading
    • Shari Lava Loading
    • Zachary Chertok Loading
    • Elaina Stergiades Loading
    • Nadia Ballard Loading
    • Sudhir Rajagopal Loading
    • Maureen Fleming Loading
    • Katie Evans Loading
    This IDC Market Perspective highlights the announcements at SAP Sapphire held in Orlando, Florida, from June 3 to 5, 2024. The event was well attended, with 12,000+ onsite and another 15,000+ attending virtually. "SAP continues its quest to...

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