Asia/Pacific Services Team

Linus Lai

Vice President

Sandra Ng

Group Vice President and General Manager

Franco Chiam

Vice President

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Sakshi Grover

Senior Research Manager

Mikhail Jaura

Senior Research Analyst

Pushkaraksh Shanbhag

Associate Research Director

Shouvik Nag

Sr. Market Analyst

Supriya Deka

Research Manager

Liew Siew Choon

Senior Research Manager, Public Cloud Services, IDC Asia/Pacific

Rijo George Thomas

Senior Research Manager

Benjamin Ten

Market Analyst

Neha Gupta

Senior Research Manager

Sangji Kim

Senior Research Analyst

New Research


  • By: 

    • Sudhir Rajagopal Loading
    • Roger Beharry Lall Loading
    • Marc DeCastro Loading
    • Heather Hershey Loading
    • Daniel-Zoe Jimenez Loading
    • Lavanya Jindal
    • Marci Maddox Loading
    • Aly Pinder Loading
    • Lou Reinemann Loading
    • David Wallace
    • Mary Wardley
    This IDC study explores 10 of the most urgent business and technology issues that customer experience (CX) executives across the C-suite must address to differentiate and prepare themselves to thrive in the age of intelligence-first custome...
  • By: 

    • Grace Trinidad Loading
    • Frank Dickson Loading
    • Linus Lai Loading
    • Sakshi Grover Loading
    • Christian Fam
    • Michelle Abraham Loading
    • Ryan O’Leary Loading
    • Ralf Helkenberg Loading
    • Mark Child Loading
    • Sophia Wang Loading
    • James Wang Loading
    • Zhenshan Zhong Loading
    • Bjoern Stengel Loading
    • Vladimir Kroa Loading
    • Amy Cravens Loading
    • Jay Bretzmann Loading
    This IDC study presents IDC’s top 10 predictions for the future of trust in 2024 and beyond.“Research shows that trust is a requirement for individuals and organizations to share their personal and organizational data. And high-quality data...
  • By: 

    • Mickey North Rizza Loading
    • Kevin Permenter Loading
    • Jordan Steele Loading
    • Zachary Chertok Loading
    • Alicia Mokwa Loading
    • Patrick Reymann Loading
    • Daniel-Zoe Jimenez Loading
    • Bo Lykkegaard Loading
    • Heather Hershey Loading
    • Ivan Oz Loading
    • Tom Seal Loading
    • Estelle Quek Loading
    • Edyta Kosowska Loading
    • Jebin George Loading
    • Ashok Patel Loading
    • Sam Halwani
    This IDC study presents the top 10 predictions and key drivers for intelligent ERP/enterprise applications over the next five years. It highlights the midterm and long-term challenges that enterprise business, technology, and IT teams face ...
  • By: 

    • Katie Evans Loading
    • Jason Blackwell Loading
    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    • Cynthia Li
    • Stuart Wilson Loading
    This IDC study provides the top 10 predictions for worldwide small and medium-sized businesses for 2024."2023 was a year of intense change for SMBs and their digital transformation journeys — from the thrilling rise of GenAI to choppy econo...
  • By: 

    • Laurie Buczek Loading
    • Alan Webber Loading
    • Marci Maddox Loading
    • Wayne Kurtzman Loading
    • Daniel-Zoe Jimenez Loading
    • Sudhir Rajagopal Loading
    • Roger Beharry Lall Loading
    • Steve White Loading
    • David Wallace
    “Over the last decade and a half, the nature of marketing has evolved from the emergence of digital marketing to the rise of content marketing and now the digital experience era. Each major inflection point has necessitated the need for mar...
  • By: 

    • Mona Liddell Loading
    • Marc Strohlein
    • Daniel Saroff Loading
    • Alejandro Florean Loading
    • Serge Findling Loading
    • Marc Dowd Loading
    • David Clemente Loading
    • Franco Chiam Loading
    • Philip Carter Loading
    • Laurie Buczek Loading
    • Dr. Ron Babin Loading
    • Sue Troy
    • Yukiharu Yorifuji Loading
    • David Weldon Loading
    • Rick Villars Loading
    • Christopher Tozzi Loading
    • Go Suzuki Loading
    • Eric Samuel Loading
    • Kevin Prouty Loading
    • Tony Olvet Loading
    • Niel Nickolaisen Loading
    • Finn Li Loading
    • Sandra Ng Loading
    • Tracy Keeling
    This IDC study provides IDC's top 10 predictions for CIOs to have on their agenda in 2024."These predictions provide a strategic context that will enable CIOs to lead their organizations through a period of accelerated change and disruption...
  • By: 

    • Tony Olvet Loading
    • Craig Powers
    • Teodora Siman Loading
    • Giulia Carosella Loading
    • Linus Lai Loading
    • Megha Kumar Loading
    • Simone De Bruin
    • Erin Hichman Loading
    • Philip Carter Loading
    • Pietro Delai Loading
    • Craig Simpson
    • Lawrence Cheok Loading
    • Martina Longo Loading
    • Ranjit Rajan Loading
    • Sharath Srinivasamurthy Loading
    • Steffi Han
    • Takuya Uemura Loading
    • Lianfeng Wu Loading
    • Supriya Deka Loading
    • Lapo Fioretti Loading
    This IDC study provides 2024 top 10 predictions for digital business strategies. These predictions provide guidance for organizations to mature as digital businesses in the next five years. They also lay out IDC’s vision for the 10 most imp...
  • By:  Rijo George Thomas Loading

    This IDC study uses the IDC MarketScape model to provide an assessment of service providers (SPs) participating in the Microsoft Business Applications (Dynamics 365 + Power Platform) implementation services market with specific offerings an...
  • By: 

    • Neha Gupta Loading
    • Sharath Srinivasamurthy Loading
    This IDC Market Presentation, an IDC Playbook for Tech Sales Leaders, provides a concise current-state view of a market, insights into the impact of future trends, and guidance for account strategies. Tech sales leaders can use this informa...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Market Presentation demonstrates how enterprises in the Asia/Pacific are driving automation initiatives through application programing interfaces (APIs). Automation and AI can only be maximized using data, ideally using the organiz...

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