Asia/Pacific Services Team

Linus Lai

Vice President

Sandra Ng

Group Vice President and General Manager

Franco Chiam

Vice President

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Sakshi Grover

Senior Research Manager

Mikhail Jaura

Senior Research Analyst

Pushkaraksh Shanbhag

Associate Research Director

Shouvik Nag

Sr. Market Analyst

Supriya Deka

Research Manager

Liew Siew Choon

Senior Research Manager, Public Cloud Services, IDC Asia/Pacific

Rijo George Thomas

Senior Research Manager

Benjamin Ten

Market Analyst

Neha Gupta

Senior Research Manager

Sangji Kim

Senior Research Analyst

New Research


  • By: 

    • Shouvik Nag Loading
    • Daphne Chung Loading
    In the last few years, Alibaba Group has ramped up investments in improving its cloud service capabilities outside China. It has added more availability zones across APEJ and ramped up its offerings on a wide range of DevOps tools, AI/ML an...
  • By: 

    • Christian Fam
    • Sakshi Grover Loading
    • James Sivalingam
    This IDC Playbook for Tech Marketing Leaders provides a concise view into the state of managed security services in Asia/Pacific (excluding Japan and China). It offers insights into critical developments within the managed security services...
  • By:  Rijo George Thomas Loading

    This IDC Playbook for tech marketing leaders provides a concise current view of the Asia/Pacific SAP Implementation services market. IDC leverages data from IDC's 2023 Asia/Pacific Enterprise Services Sourcing Survey to understand the:State...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Market Perspective offers insights into the agile practice and how it is playing an important role in driving innovation and business value in the region. It also provides a brief overview of key practices, along with key metrics, ...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Presentation demonstrates how enterprises are leveraging low code for building the future of applications to drive business agility. Enterprises across industries are under pressure to increase revenue growth, operational efficienc...
  • By: 

    • Dr. Ashish Kakar Loading
    • Xiao Liu Loading
    • Dr. Chris Marshall Loading
    • Abhishek Kumar Loading
    • Sandra Ng Loading
    • Muhammad Adam Kamarul Zaman
    This IDC Market Perspective provides guidance on generative AI (GenAI) use cases for retail banking and must be read in conjunction with other IDC research on GenAI technology. This research suggests several AI and GenAI use cases that coul...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Perspective offers insights into how generative AI plays an important role in IT operations (ITOps) management in Asia/Pacific. It also provides a brief overview of the significance of generative AI in ITOps and its role in ITOps w...
  • By: 

    • Lavanya Jindal
    • Daniel-Zoe Jimenez Loading
    The IDC Playbook for Tech Marketing Leaders provides a concise current view of the Asia/Pacific (including Japan) (APJ) customer experience (CX) market, impact of current trends, criteria for vendor selection, and guidance for technology ve...
  • By:  Liew Siew Choon Loading

    This IDC Presentation provides an in-depth analysis of the public cloud services market in Southeast Asia, which covers Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam, from July to December 2022 (2H22). It analyzes k...
  • By:  Pushkaraksh Shanbhag Loading

    This IDC Survey presents insights from IDC’s 2023 Future Enterprise Spending and Resiliency Survey, wave 5. The survey asked IT decision makers worldwide to indicate how concerns about inflation, recession skills shortages, and other develo...

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