Asia/Pacific Services Team

Linus Lai

Vice President

Sandra Ng

Group Vice President and General Manager

Franco Chiam

Vice President

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Sakshi Grover

Senior Research Manager

Mikhail Jaura

Senior Research Analyst

Pushkaraksh Shanbhag

Associate Research Director

Shouvik Nag

Sr. Market Analyst

Supriya Deka

Research Manager

Liew Siew Choon

Senior Research Manager, Public Cloud Services, IDC Asia/Pacific

Rijo George Thomas

Senior Research Manager

Benjamin Ten

Market Analyst

Neha Gupta

Senior Research Manager

Sangji Kim

Senior Research Analyst

New Research


  • By: 

    • Alan Webber Loading
    • Chandana Gopal
    • Heather Hershey Loading
    • Daniel-Zoe Jimenez Loading
    • Wayne Kurtzman Loading
    • Shari Lava Loading
    • Gerry Murray Loading
    • Mickey North Rizza Loading
    • Aly Pinder Loading
    • David Wallace
    • Mary Wardley
    This IDC Market Perspective summarizes the key announcements from the Salesforce Dreamforce 2023 event and provides some analyst perspectives on the different announcements and innovations from Salesforce. "Salesforce is a significant provi...
  • By:  Linus Lai Loading

    This IDC Perspective provides insights and recommendations for multinational healthcare organizations looking to accelerate their respective generative AI (GenAI) strategies based on discussion with Virtus Health's chief digital health offi...
  • By: 

    • William Lee Loading
    • Mikhail Jaura Loading
    This IDC study utilizes the IDC MarketScape framework to examine, analyze, and evaluate the vendors operating in the Asia/Pacific datacenter services market. The research employs a combination of quantitative and qualitative methods to asse...
  • By: 

    • Lavanya Jindal
    • Daniel-Zoe Jimenez Loading
    This IDC Perspective discusses the nomination details of the Future of Customer Experience winner from the IDC Future Enterprise Awards 2023 in the Asia/Pacific region with how generative AI can impact organizations moving forward."In the e...
  • By: 

    • Mickey North Rizza Loading
    • Robert Parker Loading
    • Daniel-Zoe Jimenez Loading
    • Bo Lykkegaard Loading
    SAP recently announced its 3Q23 results. All results discussed in the document will be non-IFRS constant currencies unless otherwise specified.The 3Q23 financials show cloud and software revenue was up 9% to €6,679 million. Cloud revenue gr...
  • By:  Sakshi Grover Loading

    This IDC Market Presentation sheds light on the cybersecurity landscape in the Australia and New Zealand (ANZ) region, focusing on key trends, region-specific risks, and strategies to bolster cyber-resilience in the face of an evolving thre...
  • By: 

    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Market Presentation, also a playbook for tech sales leaders, offers a concise overview of Asia/Pacific (including Japan) (APJ) digital-native businesses' (DNBs') technology spending trends, their priorities, and cloud vendor collab...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Presentation demonstrates how enterprises in the Asia/Pacific are using key performance indicators (KPIs) to measure their DevSecOps activities. IT leaders are rethinking development workflows, using more complex tools, and adaptin...
  • By:  Linus Lai Loading

    This IDC Playbook for tech sales leaders provides a concise current state view of the Australia/New Zealand (ANZ) project-oriented services market, along with insights into digital business trends, and guidance for account strategies. Tech ...
  • By: 

    • Mary Johnston Turner Loading
    • Rohit Mehra Loading
    • Ashish Nadkarni Loading
    • Stephen Elliot Loading
    • Jeff Newton Loading
    • Archana Venkatraman Loading
    • Phil Goodwin Loading
    • Peter Rutten Loading
    • Matthew Eastwood Loading
    • Simon Piff Loading
    • Jevin Jensen Loading
    • Sean Graham Loading
    • Susan G. Middleton
    • Jennifer Cooke Loading
    • Rick Villars Loading
    • Dave McCarthy Loading
    • Mark Leary Loading
    • Kuba Stolarski Loading
    • Andrew Buss Loading
    • Elaina Stergiades Loading
    • Natalya Yezhkova Loading
    • Carol Sliwa Loading
    • Yukihisa Hode Loading
    • Vijay Bhagavath
    • Chris Kanaracus
    • Dave Pearson Loading
    • Penny Madsen Loading
    • Franco Chiam Loading
    • Shahin Hashim Loading
    This IDC study provides IDC's top 10 predictions for the future of digital infrastructure for 2024."The digital infrastructure ecosystem will be heavily impacted by GenAI in the coming years," explains Mary Johnston Turner, research VP, Fut...

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