Enterprise Applications and Digital Commerce Team

Mickey North Rizza

Group Vice-President, Enterprise Software

Kevin Permenter

Research Director, Financial Applications

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

New Research


  • By:  Mickey North Rizza Loading

    This IDC study reviews the vendor market shares for the worldwide enterprise applications software market for 2023. "SaaS and cloud-enabled applications continue their growth across the enterprise applications market. With new innovation su...
  • By:  Mickey North Rizza Loading

    This IDC Perspective looks at the additional value enterprise application ecosystem partners are bringing to organizations globally. The digital world requires a focus on automation. From SaaS and cloud to generative AI to additional config...
  • By: 

    • Eric Newmark Loading
    • Aly Pinder Loading
    • Marci Maddox Loading
    • Lou Reinemann Loading
    • Gerry Murray Loading
    • Roger Beharry Lall Loading
    • Heather Hershey Loading
    • Sudhir Rajagopal Loading
    • Michelle Morgan Loading
    • Mary Wardley
    • Nadia Ballard Loading
    These IDC Pivot Table banner books provide data for IDC's CX Path 2024 program, including 7 of the 13 application categories: contact center and customer service, voice of the customer (VOC), customer experience (CX) orchestration, customer...
  • By: 

    • Eric Newmark Loading
    • Aly Pinder Loading
    • Marci Maddox Loading
    • Gerry Murray Loading
    • Heather Hershey Loading
    • Mary Wardley
    • Roger Beharry Lall Loading
    • Sudhir Rajagopal Loading
    • Michelle Morgan Loading
    • Lou Reinemann Loading
    • Nadia Ballard Loading
    These IDC Pivot Table banner books provide data for IDC's CX Path 2024 program, including 6 of the 13 application categories: advertising, marketing, sales, digital commerce, configure/price/quote (CPQ), and product information management/p...
  • By: 

    • Marci Maddox Loading
    • Eric Newmark Loading
    • Aly Pinder Loading
    • Heather Hershey Loading
    • Gerry Murray Loading
    • Roger Beharry Lall Loading
    • Lou Reinemann Loading
    • Sudhir Rajagopal Loading
    • Michelle Morgan Loading
    • Nadia Ballard Loading
    This IDC Pivot Table banner book provides the complete data set for IDC's CX Path 2024 program, including the 13 application categories: advertising, marketing, sales, digital commerce, CPQ, PIM/PXM, contact center and customer service, voi...
  • By:  Mickey North Rizza Loading

    This IDC study brings forward the worldwide enterprise applications software forecast and provides a vision into 2028, including deployment models, trends, and significant market developments."Intelligence and experience-orchestrated applic...
  • By: 

    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    • Lavanya Jindal
    This Market Analysis Perspective deck provides a market update on the emerging industry trends, competitive landscape, priorities and challenges, future view of the market, and advice for technology suppliers. It also discusses small and me...
  • By:  Mickey North Rizza Loading

    This IDC study reviews the vendor market shares for the worldwide enterprise resource management (ERM) software market for 2023."Worldwide organizations are embracing SaaS and cloud-enabled ERM applications. It is finally understood that mo...
  • By: 

    • Patrick Reymann Loading
    • Kevin Permenter Loading
    • Simon Ellis Loading
    • Jordan Steele Loading
    This IDC Market Note highlights Coupa Inspire 2024, held in Las Vegas, which marked a pivotal moment for Coupa as it introduced new leadership and outlined a visionary approach for the business spend management space, emphasizing the transf...
  • By: 

    • Lavanya Jindal
    • Daniel-Zoe Jimenez Loading
    This IDC study discusses Asia/Pacific MCM market shares for 2023. The revenue and market share of the leading vendors are provided for 2023. MCM applications automate a wide range of individual and collaborative activities associated with t...

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