Mark Casidsid
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This IDC Market Presentation analyzes perspectives from the manufacturing industry on the key drivers, use cases, and challenges related to organizations' customer experience (CX) and digital commerce initiatives. The report is based on dat...
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This IDC Market Note analyzes Advantive's recent acquisition of Pepperi, a digital commerce software provider focused on the B2B segment. "Advantive's acquisition of Pepperi deal underscores the significant growth potential of B2B digital c...
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This IDC Survey Spotlight outlines the main selection criteria of manufacturers when choosing a technology vendor for their customer-experience (CX)-related initiatives. It contains data from IDC's Manufacturing Industry Core Survey publish...
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Addressing Channel Conflict in Manufacturing
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Customer Experience Transformation in the Automotive Sector
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Generative AI and Customer Experience in Manufacturing
More results for Planned Research