IT Executive Programs Analyst Team Team
New Research
This IDC Market Note provides highlights and analysis of developments from the past week pertaining to this new breed of AI PCs. AI is already changing the way work gets done and content gets created. However, to date, it's mostly remained ...
This IDC Perspective looks at the additional value enterprise application ecosystem partners are bringing to organizations globally. The digital world requires a focus on automation. From SaaS and cloud to generative AI to additional config...
This IDC Pivot Table banner book provides the complete data set for IDC's CX Path 2024 program, including the 13 application categories: advertising, marketing, sales, digital commerce, CPQ, PIM/PXM, contact center and customer service, voi...
These IDC Pivot Table banner books provide data for IDC's CX Path 2024 program, including 7 of the 13 application categories: contact center and customer service, voice of the customer (VOC), customer experience (CX) orchestration, customer...
These IDC Pivot Table banner books provide data for IDC's CX Path 2024 program, including 6 of the 13 application categories: advertising, marketing, sales, digital commerce, configure/price/quote (CPQ), and product information management/p...
The Salesforce Connections 2024 event showcased the company's efforts to revolutionize customer journeys through its innovative artificial intelligence (AI)–driven platform, Einstein 1. Developments including Copilot for Marketers and Merch...
This IDC PeerScape discusses practices to manage frontline devices."Connected mobile endpoints can supercharge frontline worker productivity and increase employee connectedness and safety across a wide range of industries," says Phil Hochmu...
This IDC Vendor Profile provides an overview of several announcements from IBM related to edge computing. These announcements include new hardware and partnerships that address performance, cost, and location challenges that organizations f...
This IDC study aggregates the forecasts of the key technology market segments that make up the worldwide unified communications and collaboration ecosystem."The UC&C market has matured after significant investments were made in the past...
On Tuesday, May 29, Fitbit announced its first connected smartwatch, the Ace LTE. Drawing from its previous Ace wristbands for kids and its Versa and Sense smartwatch hardware, the Ace LTE gamifies fitness to keep kids active and adds safeg...
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