IT Executive Programs Analyst Team Team

Alizabeth Calder

Research Adjunct Advisor

Dr. Ron Babin

Adjunct Research Advisor

Robert Multhaup

Adjunct Research Advisor

Thom Rubel

Adjunct Research Advisor

Alison Close

Research Manager, Intelligent Finance and Customer Care Business Process Services

Arnal Dayaratna

Research Vice President, Software Development

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

Carl W. Olofson

Research Vice President, Data Management Software

Dan Vesset

Group Vice President, Analytics and Information Management

David Schubmehl

Research Vice President, Conversational Artificial Intelligence and Intelligent Knowledge Discovery

Denise Lund

Research Vice President WW Telecom and Unified Communications

Gard Little

Vice President, Global Services Markets and Trends

Gerry Murray

Research Director, Marketing and Sales Technology

Holly Muscolino

Group Vice President, Workplace Solutions

Jennifer Cooke

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Kuba Stolarski

Research Vice President, Compute Infrastructure and Service Provider Trends, Worldwide Infrastructure Research

Mary Wardley

Program Vice President, Customer Care and CRM

Maureen Fleming

Program VP, Worldwide Intelligent Process Automation Market Research and Advisory Service

Melinda-Carol Ballou

Research Director, Agile ALM, Quality & Portfolio Strategies

Mickey North Rizza

Group Vice-President, Enterprise Software

Peter Marston

Research Director, Worldwide Intelligent Application Services

Phil Goodwin

Research Vice President, Infrastructure Software Platforms, Worldwide Infrastructure Research

Phil Hochmuth

Program Vice President, Endpoint Management & Enterprise Mobility

Rick Villars

Group Vice President Worldwide Research

Ramon T. Llamas

Research Director, Mobile Devices and AR/VR

Ritu Jyoti

Group Vice President, Worldwide Artificial Intelligence and Automation Research Practice Global AI Research Lead

Rob Brothers

Program Vice President, Datacenter and Support Services

Rohit Mehra

Group Vice President, Network and Telecommunications

Stewart Bond

Vice President, Data Intelligence and Integration Software

Tom Mainelli

Group Vice President, Device & Consumer Research

Wayne Kurtzman

Research Vice President, Social, Communities and Collaboration

Cora Carmody

Adjunct Research Advisor

New Research


  • By:  Gerry Murray Loading

    This IDC study presents the market shares of the top vendors in the worldwide customer data platform (CDP) applications software market."In the new era of generative experiences, CMOs and CEOs should think of and invest in data infrastructu...
  • By:  Melinda-Carol Ballou Loading

    This IDC study provides 2023 market share for the worldwide project and portfolio management software market, which grew 13.3% to $6.5 billion in 2023 in current currency (compared with growth of 8.0% on updated numbers to $5.8 billion in 2...
  • By:  Melinda-Carol Ballou Loading

    This IDC study provides an analysis of the 2023 automated software quality (ASQ) vendor market shares. It discusses IDC's ASQ assessment with specific vendor analysis for a market that evolved with a third year of double-digit growth of 11....
  • By: 

    • Nadia Ballard Loading
    • Frank Della Rosa Loading
    • Eric Newmark Loading
    • Mickey North Rizza Loading
    • Simon Ellis Loading
    • Sam Halwani Loading
    • Zachary Chertok Loading
    • Heather Herbst Loading
    • Patrick Reymann Loading
    • Kevin Permenter Loading
    • Mark Thomason Loading
    • Jordan Steele Loading
    • Alicia Mokwa Loading
    • John Snow Loading
    • Brian O'Rourke Loading
    This IDC Market Presentation provides application and professional services vendor ratings by 23 application areas from IDC's 2024 SaaS Path Survey.The survey polled 2,875 organizations across 5 continents and 11 countries to collect inform...
  • By: 

    • Phil Goodwin Loading
    • Greg Macatee Loading
    This IDC study details the market share results for the worldwide data replication and protection software market in 2023. The data replication and protection software market grew 7.1% in 2023, with its growth rate being compared with resta...
  • By:  Melinda-Carol Ballou Loading

    This IDC study provides a 2024–2028 forecast for the worldwide project and portfolio management (PPM) software market, which grew 13.3% to 6.5 billion in 2023 (from 8.0% growth to $5.76 billion in 2022 in current currency). We see uptake an...
  • By:  Denise Lund Loading

    NICE 1CX, a turnkey UCaaS solution, was introduced at the recently completed series of NICE Interactions 2024 events. This OEM-provided UCaaS solution from 3CX offered by NICE is available only as an add-on integrated service to NICE CCaaS....
  • By: 

    • Jitesh Gera Loading
    • Denise Lund Loading
    Microsoft Teams continues to enhance the capabilities of Copilot for Teams, and the latest update enhances users' ability to draft messages with different tones in Teams chat and channels. It is yet another incremental push toward making th...
  • By: 

    • Dave McCarthy Loading
    • Jasdeep Singh Loading
    • Ashish Nadkarni Loading
    This IDC study provides a detailed taxonomy for the public cloud infrastructure as a service (IaaS) market. The scope of this document includes public cloud compute and storage services only."Public cloud IaaS will play a significant role i...
  • By: 

    • Ritu Jyoti Loading
    • David Schubmehl Loading
    This IDC Market Note highlights major announcements and demonstrations by ServiceNow at its Knowledge 2024 Conference held in Las Vegas, from May 7 to 9. It also includes IDC's point of view on the rapidly evolving AI landscape and ServiceN...

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