IT Executive Programs Analyst Team Team

Alizabeth Calder

Research Adjunct Advisor

Dr. Ron Babin

Adjunct Research Advisor

Robert Multhaup

Adjunct Research Advisor

Thom Rubel

Adjunct Research Advisor

Alison Close

Research Manager, Intelligent Finance and Customer Care Business Process Services

Arnal Dayaratna

Research Vice President, Software Development

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

Carl W. Olofson

Research Vice President, Data Management Software

Dan Vesset

Group Vice President, Analytics and Information Management

David Schubmehl

Research Vice President, Conversational Artificial Intelligence and Intelligent Knowledge Discovery

Denise Lund

Research Vice President WW Telecom and Unified Communications

Gard Little

Vice President, Global Services Markets and Trends

Gerry Murray

Research Director, Marketing and Sales Technology

Holly Muscolino

Group Vice President, Workplace Solutions

Jennifer Cooke

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Kuba Stolarski

Research Vice President, Compute Infrastructure and Service Provider Trends, Worldwide Infrastructure Research

Mary Wardley

Program Vice President, Customer Care and CRM

Maureen Fleming

Program VP, Worldwide Intelligent Process Automation Market Research and Advisory Service

Melinda-Carol Ballou

Research Director, Agile ALM, Quality & Portfolio Strategies

Mickey North Rizza

Group Vice-President, Enterprise Software

Peter Marston

Research Director, Worldwide Intelligent Application Services

Phil Goodwin

Research Vice President, Infrastructure Software Platforms, Worldwide Infrastructure Research

Phil Hochmuth

Program Vice President, Endpoint Management & Enterprise Mobility

Rick Villars

Group Vice President Worldwide Research

Ramon T. Llamas

Research Director, Mobile Devices and AR/VR

Ritu Jyoti

Group Vice President, Worldwide Artificial Intelligence and Automation Research Practice Global AI Research Lead

Rob Brothers

Program Vice President, Datacenter and Support Services

Rohit Mehra

Group Vice President, Network and Telecommunications

Stewart Bond

Vice President, Data Intelligence and Integration Software

Tom Mainelli

Group Vice President, Device & Consumer Research

Wayne Kurtzman

Research Vice President, Social, Communities and Collaboration

Cora Carmody

Adjunct Research Advisor

New Research


  • Worldwide Unified Endpoint Management Software Market Shares, 2023: New Device Use Cases Drive Market Opportunity

    $7,500.00  Purchase Worldwide Unified Endpoint Management Software Market Shares, 2023: New Device Use Cases Drive Market Opportunity

    By:  Phil Hochmuth

    This IDC study contains vendor market shares for the unified endpoint management (UEM) software market for 2023."The breadth of use cases for unified endpoint management across a wide range of industry verticals is creating opportunities fo...

    Jun 2024 | Doc #US51633923 | Market Share

  • Worldwide Marketing Campaign Management Market Shares, 2023: Dawn of AI Everywhere in Marketing

    $7,500.00  Purchase Worldwide Marketing Campaign Management Market Shares, 2023: Dawn of AI Everywhere in Marketing

    By: 

    • Gerry Murray
    • Roger Beharry Lall
    This IDC study discusses worldwide marketing campaign management market shares for 2023."Conversational AI is the future interface between brands and buyers," said Gerry Murray, research director, Marketing Automation Technology research se...

    Jun 2024 | Doc #US51611124 | Market Share

  • IDC Enterprise Infrastructure Pulse, 1Q24: Market Opportunities — Executive Summary

    $95,000.00  Purchase IDC Enterprise Infrastructure Pulse, 1Q24: Market Opportunities — Executive Summary

    By: 

    • Chris Drake
    • Kuba Stolarski
    This IDC Market Presentation is an executive summary of IDC's 1Q24 Enterprise Infrastructure Pulse Survey findings. The survey draws upon in-depth insights gathered from experts responsible for purchasing compute platforms and infrastructur...

    Jun 2024 | Doc #US51772224 | Market Presentation

  • Worldwide Project and Portfolio Management Software Forecast, 2024–2028: Optimizing Experience-Oriented Business with GenAI and Strategic Execution to Grow PPM CAGR

    $7,500.00  Purchase Worldwide Project and Portfolio Management Software Forecast, 2024–2028: Optimizing Experience-Oriented Business with GenAI and Strategic Execution to Grow PPM CAGR

    By:  Melinda-Carol Ballou

    This IDC study provides a 2024–2028 forecast for the worldwide project and portfolio management (PPM) software market, which grew 13.3% to 6.5 billion in 2023 (from 8.0% growth to $5.76 billion in 2022 in current currency). We see uptake an...

    Jun 2024 | Doc #US51141624 | Market Forecast

  • Worldwide Customer Data Platform Applications Software Market Shares, 2023: The Essential Role of Customer Data in Generative Experiences

    $7,500.00  Purchase Worldwide Customer Data Platform Applications Software Market Shares, 2023: The Essential Role of Customer Data in Generative Experiences

    By:  Gerry Murray

    This IDC study presents the market shares of the top vendors in the worldwide customer data platform (CDP) applications software market."In the new era of generative experiences, CMOs and CEOs should think of and invest in data infrastructu...

    Jun 2024 | Doc #US52351924 | Market Share

  • The Microsoft Ecosystem: Microsoft Copilot, Dynamics 365 Contact Center, and Customer Service

    Details  about The Microsoft Ecosystem: Microsoft Copilot, Dynamics 365 Contact Center, and Customer Service

    By:  Mary Wardley

    Microsoft continues to enhance the capabilities of Copilot for Teams, which in turn enhances the capabilities of many other Microsoft products. The latest update enhances users' ability to draft messages with different tones in Teams chat a...

    Jun 2024 | Doc #lcUS52399624 | IDC Link

  • Evolving GenAI Adoption for Strategic Planning, Collaboration, and Quality: Investment Plans Moving into 2H24 and 2025 for Experience Orchestration Businesses

    $7,500.00  Purchase Evolving GenAI Adoption for Strategic Planning, Collaboration, and Quality: Investment Plans Moving into 2H24 and 2025 for Experience Orchestration Businesses

    By:  Melinda-Carol Ballou

    This IDC Tech Buyer Presentation provides an overview of the market disruption and opportunities caused by generative AI (GenAI) with implications for strategic planning, collaboration, and the evolution of experience orchestrated businesse...

    Jun 2024 | Doc #US52386624 | Tech Buyer Presentation

  • Worldwide Automated Software Quality Market Shares, 2023: Demand for Software Velocity, GenAI, and AI Continues to Drive Double-Digit Growth

    $7,500.00  Purchase Worldwide Automated Software Quality Market Shares, 2023: Demand for Software Velocity, GenAI, and AI Continues to Drive Double-Digit Growth

    By:  Melinda-Carol Ballou

    This IDC study provides an analysis of the 2023 automated software quality (ASQ) vendor market shares. It discusses IDC's ASQ assessment with specific vendor analysis for a market that evolved with a third year of double-digit growth of 11....

    Jun 2024 | Doc #US51141724 | Market Share

  • IDC SaaS Path: Vendor Ratings Report, 2024 — Customer Satisfaction Direct from the Mind of the Buyer

    $40,000.00  Purchase IDC SaaS Path: Vendor Ratings Report, 2024 — Customer Satisfaction Direct from the Mind of the Buyer

    By: 

    • Nadia Ballard
    • Frank Della Rosa
    • Eric Newmark
    • Mickey North Rizza
    • Simon Ellis
    • Sam Halwani
    • Zachary Chertok
    • Heather Herbst
    • Patrick Reymann
    • Kevin Permenter
    • Mark Thomason
    • Jordan Steele
    • Alicia Mokwa
    • John Snow
    • Brian O'Rourke
    This IDC Market Presentation provides application and professional services vendor ratings by 23 application areas from IDC's 2024 SaaS Path Survey.The survey polled 2,875 organizations across 5 continents and 11 countries to collect inform...

    Jun 2024 | Doc #US51135124 | Market Presentation

  • Worldwide Marketing Campaign Management Software Forecast, 2024–2028: Dawn of AI Everywhere in Marketing

    $7,500.00  Purchase Worldwide Marketing Campaign Management Software Forecast, 2024–2028: Dawn of AI Everywhere in Marketing

    By: 

    • Roger Beharry Lall
    • Gerry Murray
    This IDC study presents a five-year forecast for the worldwide marketing campaign management software market."Expect a paradigm shift with AI at the helm," remarked IDC industry analyst Roger Beharry Lall, research director, Advertising Tec...

    Jun 2024 | Doc #US52100325 | Market Forecast


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