Social Business Team
New Research
Microsoft continues to enhance the capabilities of Copilot for Teams, which in turn enhances the capabilities of many other Microsoft products. The latest update enhances users' ability to draft messages with different tones in Teams chat a...
This IDC Tech Buyer Presentation document focuses primarily on the results of IDC's 2024 Future Enterprise Resiliency and Spending Survey, Wave 3. IDC's Global Technology Thought Leadership group conducts a monthly survey (IDC's Future Ente...
This IDC Market Perspective highlights the growing importance of storytelling in enterprise collaboration and communities, emphasizing its role in enhancing communication, knowledge management, and AI context. It outlines the C-CAST framewo...
This IDC study provides an updated market forecast for the worldwide contact center applications software market from 2024 to 2028."It's difficult to discuss use cases for GenAI without discussing the applicability within customer service a...
This IDC study presents the worldwide contact center applications software market size and 2023 revenue market shares by vendor."The market year 2023 was the year that began the 'race to embrace' generative AI technology among suppliers. Ge...
This IDC study represents a vendor assessment of the contact center–as-a-service (CCaaS) applications software market through the IDC MarketScape model. This assessment discusses both quantitative and qualitative characteristics that provid...
Cisco held their annual Cisco Live event, bringing over 20,000 people to Las Vegas from June 3 to June 6, 2024. The theme of "Go Beyond" was paired with the Cisco Live Press and Analyst Conference. Both focused on Cisco's evolving role in t...
This IDC study forecasts home video game console hardware, software, and service use and spending through 2028. Eighth-, ninth-, and tenth-generation consoles are considered in grouped categories. Packaged game discs/cards are broken out fr...
This IDC Market Note assesses the impact that co-streaming, which is also known as community casting, has had on popular esports tournaments in the past year. It also considers what this trend portends for core esports market suppliers in 2...
本調査レポートは、国内デジタルエンジニアリング市場の市場規模予測を提供するものである。本市場予測では、デジタルエンジニアリング向けICT市場をプロダクトエンジニアリング（PE）／OT別に分け、これらのテクノロジー別、産業分野別の予測を提供する。併せて、デジタルエンジニアリング向けの産業領域（非ICT）市場の予測も提供する。「部門や企業の枠を超えたプロセス改革や全体最適を実現するために、ベンダーはITやデジタル技術に対する深い知見に基づいてITの「あるべき姿」の標準化を推進すべ...
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