Software as a Service Team

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Estelle Quek

Senior Research Manager

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Frank Della Rosa

Research Vice President, SaaS, Business Platforms, and Industry Cloud

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

New Research


  • By: 

    • Mary Johnston Turner Loading
    • Rohit Mehra Loading
    • Ashish Nadkarni Loading
    • Stephen Elliot Loading
    • Jeff Newton Loading
    • Archana Venkatraman Loading
    • Phil Goodwin Loading
    • Peter Rutten Loading
    • Matthew Eastwood Loading
    • Simon Piff Loading
    • Jevin Jensen Loading
    • Sean Graham Loading
    • Susan G. Middleton
    • Jennifer Cooke Loading
    • Rick Villars Loading
    • Dave McCarthy Loading
    • Mark Leary Loading
    • Kuba Stolarski Loading
    • Andrew Buss Loading
    • Elaina Stergiades Loading
    • Natalya Yezhkova Loading
    • Carol Sliwa Loading
    • Yukihisa Hode Loading
    • Vijay Bhagavath
    • Chris Kanaracus
    • Dave Pearson Loading
    • Penny Madsen Loading
    • Franco Chiam Loading
    • Shahin Hashim Loading
    This IDC study provides IDC's top 10 predictions for the future of digital infrastructure for 2024."The digital infrastructure ecosystem will be heavily impacted by GenAI in the coming years," explains Mary Johnston Turner, research VP, Fut...
  • By: 

    • Heather Herbst Loading
    • Eric Newmark Loading
    • Dave McCarthy Loading
    • Carl W. Olofson Loading
    • Mutaz Shegewi Loading
    • Mickey North Rizza Loading
    This IDC Market Note highlights the progress Oracle has exhibited in several core areas that are central to Oracle's future success. IDC also examines Oracle's recent FY 1Q24 earnings and looks for indications of progress around these key t...
  • By:  Frank Della Rosa Loading

    This IDC Market Note highlights recent announcements from the launch of SaaS Management 2.0 by Torii in mid-September of 2023. The latest version of Torii's platform puts SaaS management at the center of an ecosystem of IT asset management....
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • David Tapper Loading
    • Mukesh Dialani Loading
    • Gard Little Loading
    • Jason Bremner Loading
    • Bill Latshaw Loading
    • Peter Marston Loading
    • Brian Wood
    • Douglas Hayward Loading
    • Nishant Bansal Loading
    • Jennifer Hamel Loading
    • Alison Close
    • Erin Hichman Loading
    • Abhishek Mukherjee Loading
    • Dan Versace Loading
    This IDC Pivot Table banner book includes data for IDC's Services Path 2023 program, which provides comprehensive data and guidance on the mind and journey of services buyers. The 14 markets cover professional services and outsourcing, mana...
  • By: 

    • Mary Johnston Turner Loading
    • Penny Madsen Loading
    This IDC Web Conference looks at how generative AI is opening the door to a new generation of digital business capabilities that depend on robust, scalable, and secure compute, storage, and networking infrastructure to deliver expected busi...
  • By:  Penny Madsen Loading

    This IDC Market Presentation uses IDC’s 2Q23 Cloud Pulse Survey data, which collects responses from more than 1,300 cloud buyers globally, to assess the changing application landscape of the cloud-buying community and the infrastructure cho...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • David Tapper Loading
    • Mukesh Dialani Loading
    • Gard Little Loading
    • Jason Bremner Loading
    • Bill Latshaw Loading
    • Peter Marston Loading
    • Brian Wood
    • Douglas Hayward Loading
    • Nishant Bansal Loading
    • Jennifer Hamel Loading
    • Alison Close
    • Erin Hichman Loading
    • Abhishek Mukherjee Loading
    • Dan Versace Loading
    This IDC Pivot Table banner book includes data for IDC's Services Path 2023 program for the eight business-oriented service categories of business consulting services; customer care business process services; customer experience services (b...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • David Tapper Loading
    • Mukesh Dialani Loading
    • Gard Little Loading
    • Jason Bremner Loading
    • Bill Latshaw Loading
    • Peter Marston Loading
    • Brian Wood
    • Douglas Hayward Loading
    • Nishant Bansal Loading
    • Jennifer Hamel Loading
    • Alison Close
    • Erin Hichman Loading
    • Abhishek Mukherjee Loading
    • Dan Versace Loading
    This IDC Pivot Table banner book includes data for IDC's Services Path 2023 program for the eight technology-oriented service categories, including application testing/digital assurance/quality engineering services, customer experience serv...
  • By:  Penny Madsen Loading

    This IDC Market Perspective discusses AWS' response to current macroeconomic trends and technology challenges. It does this through the lens of IDC's quarterly Cloud Pulse Survey findings, which gather the pulse of the global cloud buyer ma...
  • By:  Frank Della Rosa Loading

    The IDC Market Analysis Perspective provides a concise and current view of the software-as-a-service and cloud software market. It includes insight into future trends, supplier opportunities and challenges, and guidance for suppliers as the...

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