Worldwide Services Research Team

Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success

Gard Little

Vice President, Global Services Markets and Trends

Linus Lai

Vice President

Rachel Liu

Research Director

Vladimir Kroa

Associate Vice President, Sustainability

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Leslie Rosenberg

Research Vice President, Network Life-Cycle Services and Infrastructure Services

Peter Marston

Research Director, Worldwide Intelligent Application Services

Bjoern Stengel

Global Sustainability Research and Practice Lead, Sustainable Strategies and Technologies

Cathy Huang

Research Director, Security Services Worldwide

Nishant Bansal

Associate Research Director

Milan Kalal

Senior Research Manager, European Services Strategies

New Research


  • By: 

    • Nadia Ballard Loading
    • Alison Close
    • Nishant Bansal Loading
    • Dan Versace Loading
    • Alicia Mokwa Loading
    • Douglas Hayward Loading
    • Jennifer Hamel Loading
    • Zachary Chertok Loading
    • Eric Newmark Loading
    • Gard Little Loading
    • David Tapper Loading
    • Mukesh Dialani Loading
    • Jason Bremner Loading
    • Sam Halwani
    • Bill Latshaw Loading
    • Brian Wood
    • Peter Marston Loading
    • Erin Hichman Loading
    • Abhishek Mukherjee Loading
    This IDC Market Presentation provides services vendor ratings overall and by 14 service categories from IDC's ServicePath Survey, 2023.ServicesPath provides comprehensive data and guidance on the mind and journey of services buyers, for pro...
  • By:  Vladimir Kroa Loading

    This market presentation, based on an IDC survey, charts the differences among industry sectors in their progress toward embedding sustainability and environmental, social, and governance (ESG) principles into their business operations. The...
  • By:  Dave McCarthy Loading

    This IDC Market Presentation uses data from IDC's 2023 IaaS View Survey, which collects responses from 1,500 IT decision makers and influencers globally, from organizations currently using or evaluating public cloud IaaS for their IT infras...
  • By: 

    • Jennifer Hamel Loading
    • Leslie Rosenberg Loading
    This IDC Survey Spotlight highlights data from IDC's Worldwide Generational AI Awareness, Readiness, and Commitment Survey of 1,363 senior IT decision makers regarding their attitudes and expectations for the use of GenAI in the next 18 mon...
  • By:  David Tapper Loading

    This IDC study highlights how the landscape of managed SPs for managed cloud services is evolving as players are utilizing different strategies to either maintain leadership or climb the ranks to become the leader in this market."Increased ...
  • By:  Leslie Rosenberg Loading

    This IDC Survey Spotlight highlights data from IDC's September 2023 Future Enterprise Resiliency and Spending Survey, Wave 8, of 888 senior IT and infrastructure decision makers regarding their investments in unified communications and coll...
  • By:  Leslie Rosenberg Loading

    This IDC Survey Spotlight highlights data from IDC's September 2023 Future Enterprise Resiliency and Spending Survey, Wave 8, of 888 senior IT and infrastructure decision makers regarding their investments in connectivity and GenAI.
  • By: 

    • Jasdeep Singh Loading
    • Natalya Yezhkova Loading
    • Lara Greden Loading
    • Dave McCarthy Loading
    This IDC study presents the worldwide public cloud IaaS and PaaS workloads market revenue for 2023–2027. "The public cloud workloads market attained 28.8% annual growth in 2022," said Jasdeep Singh, research manager, Cloud Infrastructure Se...
  • By: 

    • Jasdeep Singh Loading
    • Leon Kao Loading
    • Dave McCarthy Loading
    • Kuba Stolarski Loading
    As cloud service providers look to build more differentiation in their offerings, investments in custom silicon are increasing. Microsoft has joined this trend by announcing its own CPU and GPU designs, intended to provide Azure customers w...
  • By:  Bjoern Stengel Loading

    This IDC Survey Spotlight highlights IT market trends around water management as part of organizations' sustainability efforts. Data comes from IDC's 2023 Sustainability Maturity and Readiness Survey.

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