Business Value Team

Lars Goransson

Managing Director, IDC Canada & Latin America

Brad Dillon

Vice President, WW Custom Analytics Practice

Carol M. Glasheen

Vice President, Quantitative Research Group, Custom Solutions

Estelle Quek

Senior Research Manager

Matthew Marden

Research Director, Business Value Strategy Practice

Abhishek Kumar

Associate Research Director

New Research


  • By: 

    • Estelle Quek Loading
    • Daniel-Zoe Jimenez Loading
    • Mickey North Rizza Loading
    This IDC Presentation assesses each of the predictions discussed on its complexity, organizational impact, and time frame expected for mainstream adoption in Asia/Pacific (excluding Japan) (APEJ). Equally important, lead analyst provides ad...
  • By: 

    • Estelle Quek Loading
    • Daniel-Zoe Jimenez Loading
    This IDC document is an accompanying piece to IDC FutureScape: Worldwide Intelligent ERP 2024 Predictions — Asia/Pacific (Excluding Japan) Implications (IDC #AP51033823December 2023). Lead analyst provides succinct recommendations for tech ...
  • By: 

    • Davide Palanza Loading
    • Surya Narayan Saha Loading
    • Abhishek Kumar Loading
    This IDC Market Presentation is designed to provide technology vendors a better understanding of their buyer personas. It aims to answer the following questions: Who are the key personas they need to address with their offerings (products a...
  • By: 

    • Rick Villars Loading
    • Neil Ward-Dutton Loading
    • Carol M. Glasheen Loading
    • David Schubmehl Loading
    • Andrea Siviero Loading
    • Shane Rau
    • Vijay Bhagavath
    • Jason Bremner Loading
    • Carl W. Olofson Loading
    • Yanxia Lu Loading
    • Karen Massey Loading
    • Patty Bu Loading
    This IDC Survey examines how enterprises are preparing for a new chapter of the digital business era: AI everywhere. The dramatic increase in awareness of generative AI (GenAI) in early 2023 triggered the dawn of this new chapter. In the se...
  • By: 

    • Mickey North Rizza Loading
    • Kevin Permenter Loading
    • Jordan Steele Loading
    • Zachary Chertok Loading
    • Alicia Mokwa Loading
    • Patrick Reymann Loading
    • Daniel-Zoe Jimenez Loading
    • Bo Lykkegaard Loading
    • Heather Hershey Loading
    • Ivan Oz Loading
    • Tom Seal Loading
    • Estelle Quek Loading
    • Edyta Kosowska Loading
    • Jebin George Loading
    • Ashok Patel Loading
    • Sam Halwani
    This IDC study presents the top 10 predictions and key drivers for intelligent ERP/enterprise applications over the next five years. It highlights the midterm and long-term challenges that enterprise business, technology, and IT teams face ...
  • By: 

    • Abhishek Kumar Loading
    • Nigel Wallis Loading
    • George Briford Loading
    This IDC Market Presentation is designed to provide general and synthetic knowledge to support salespeople of technology vendors when they first approach a buyer. This Industry Conversation Handbook aims to ignite a meaningful customer enga...
  • By: 

    • Abhishek Kumar Loading
    • George Briford Loading
    This IDC Industry Buyers Handbook aims to help technology vendors understand what drives buyers within the financial services industry in their technology purchasing decisions. Vendors can use this handbook to: Align their companies’ propos...
  • By: 

    • Dr. Ashish Kakar Loading
    • Xiao Liu Loading
    • Dr. Chris Marshall Loading
    • Abhishek Kumar Loading
    • Sandra Ng Loading
    • Muhammad Adam Kamarul Zaman
    This IDC Market Perspective provides guidance on generative AI (GenAI) use cases for retail banking and must be read in conjunction with other IDC research on GenAI technology. This research suggests several AI and GenAI use cases that coul...
  • By: 

    • Rick Villars Loading
    • Andrea Siviero Loading
    • Neil Ward-Dutton Loading
    • Carol M. Glasheen Loading
    • David Schubmehl Loading
    • Mary Johnston Turner Loading
    • Shane Rau
    • Vijay Bhagavath
    • Peter Rutten Loading
    • Jason Bremner Loading
    • Carl W. Olofson Loading
    • Yanxia Lu Loading
    This IDC Survey provides key findings from IDC's Global GenAI Awareness, Readiness, and Commitment (ARC) Survey and is the first in a series of IDC documents based on the Global GenAI ARC Survey that will investigate the implications of Gen...
  • By:  Abhishek Kumar Loading

    This IDC Presentation aims to help technology vendors understand what drives buyers within the financial services industry in their technology purchasing decisions. Although a number of sections in this presentation focus predominantly on t...

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