Open Source Team

Gard Little

Vice President, Global Services Markets and Trends

Melinda-Carol Ballou

Research Director, Agile ALM, Quality & Portfolio Strategies

Matthew Eastwood

Senior Vice President, Enterprise Infrastructure, Cloud, Telecom, Security, Developers, Channels and Enabling Technology

Greg Macatee

Research Manager, Infrastructure Software Platforms, Worldwide Infrastructure Research

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

New Research


  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • David Tapper Loading
    • Mukesh Dialani Loading
    • Gard Little Loading
    • Jason Bremner Loading
    • Bill Latshaw Loading
    • Peter Marston Loading
    • Brian Wood
    • Douglas Hayward Loading
    • Nishant Bansal Loading
    • Jennifer Hamel Loading
    • Alison Close
    • Erin Hichman Loading
    • Abhishek Mukherjee Loading
    • Dan Versace Loading
    This IDC Pivot Table banner book includes data for IDC's Services Path 2023 program, which provides comprehensive data and guidance on the mind and journey of services buyers. The 14 markets cover professional services and outsourcing, mana...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • David Tapper Loading
    • Mukesh Dialani Loading
    • Gard Little Loading
    • Jason Bremner Loading
    • Bill Latshaw Loading
    • Peter Marston Loading
    • Brian Wood
    • Douglas Hayward Loading
    • Nishant Bansal Loading
    • Jennifer Hamel Loading
    • Alison Close
    • Erin Hichman Loading
    • Abhishek Mukherjee Loading
    • Dan Versace Loading
    This IDC Pivot Table banner book includes data for IDC's Services Path 2023 program for the eight business-oriented service categories of business consulting services; customer care business process services; customer experience services (b...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • David Tapper Loading
    • Mukesh Dialani Loading
    • Gard Little Loading
    • Jason Bremner Loading
    • Bill Latshaw Loading
    • Peter Marston Loading
    • Brian Wood
    • Douglas Hayward Loading
    • Nishant Bansal Loading
    • Jennifer Hamel Loading
    • Alison Close
    • Erin Hichman Loading
    • Abhishek Mukherjee Loading
    • Dan Versace Loading
    This IDC Pivot Table banner book includes data for IDC's Services Path 2023 program for the eight technology-oriented service categories, including application testing/digital assurance/quality engineering services, customer experience serv...
  • By: 

    • Stephen Elliot Loading
    • Frank Dickson Loading
    • Rohit Mehra Loading
    • Nancy Gohring Loading
    • Matthew Eastwood Loading
    Cisco's largest acquisition to date offers SaaS (cloud), subscription, and on-premises revenue streams; a direct sales team; and a Global 2000 install base of security and observability solutions, with a strong focus on logs, metrics, trace...
  • By:  Melinda-Carol Ballou Loading

    This IDC Market Analysis Perspective (MAP) provides insight into application life-cycle management (ALM) industry highlights and a review of the market landscape including shares and leading vendor analysis for automated software quality (A...
  • By: 

    • Erin Hichman Loading
    • Gard Little Loading
    On September 28, 2023, Accenture reported its FY 4Q23 results, including $16.0 billion in quarterly revenue, a 4% year-over-year (YoY) increase in U.S. dollars and in local currency. For FY23, revenue was $64.1 billion, an increase of 4% in...
  • By:  Matthew Eastwood Loading

    At Oracle CloudWorld 2023, Oracle unveiled several announcements, including its generative AI (GenAI) vision and the critical role that the company believes Oracle Cloud Infrastructure (OCI) will play for it. The focus, including a broad se...
  • By: 

    • Johnny Yu Loading
    • Greg Macatee Loading
    This IDC Market Analysis Perspective (MAP) summarizes key demand and supply trends driving the storage software and operating systems and environments (OSEs) markets, which are components of the Storage and Computing Infrastructure Software...
  • By:  Greg Macatee Loading

    This IDC Survey Spotlight provides insight into current and future buyer intentions when selecting server operating systems (OSs) in the public cloud as well as some key motivators behind these selections, based on data from IDC's August 20...
  • By: 

    • Erin Hichman Loading
    • Gard Little Loading
    This IDC Market Analysis Perspective summarizes the worldwide digital transformation professional services market. Some form of this presentation was delivered to clients throughout various dates in 2023. The presentation is designed to giv...

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