Artificial Intelligence and Automation Team

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

Andrew Gens

Research Analyst, AI Software

Nina Turner

Research Director, Semiconductor Technology Supply Chain Intelligence; Enabling Technologies: AI and Automotive Semiconductors

Madhumitha Sathish

Research Manager, High Performance Computing

Heather West, PhD

Research Manager, Performance Intensive Computing, Worldwide Infrastructure Research

Ritu Jyoti

Group Vice President/General Manager, Worldwide Artificial Intelligence, Automation, Data and Analytics Research Practice

David Schubmehl

Research Vice President, Conversational Artificial Intelligence and Intelligent Knowledge Discovery

Hayley Sutherland

Research Manager, Conversational AI & Intelligent Knowledge Discovery

Maureen Fleming

Program VP, Worldwide Intelligent Process Automation Market Research and Advisory Service

Shari Lava

Senior Director, AI and Automation

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Neil Ward-Dutton

VP Automation, AI & Analytics Europe

Jennifer Cooke

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Pietro Delai

Research Director, Latin America Enterprise Infrastructure and Cloud Services, Worldwide Infrastructure Research

Harish Dunakhe

Research Director, Software and Cloud, META IDC

Peter Rutten

Research Vice-President, Performance Intensive Computing, Worldwide Infrastructure Research

Yanxia Lu

Research Director

Nobuko Iisaka

Research Manager, Software & Services, Research, IDC Japan

Anne Cheng

Research Manager

Rakesh Patni

Associate Research Director

New Research


  • IDC FutureScape: Worldwide Future of Operations 2023 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Future of Operations 2023 Predictions

    By: 

    • Leif Eriksen
    • Jan Burian
    • Jennifer Cooke
    • Mukesh Dialani
    • Carlos Gonzalez
    • Stephanie Krishnan
    • Jonathan Lang
    • Rakesh Patni
    • Marcia Walker
    This IDC study provides organizations across a wide range of industries with the top 10 predictions and underlying drivers that we expect to impact operations in 2023 and beyond. Technology leaders and their counterparts in operations can u...

    Oct 2022 | Doc #US48669222 | IDC FutureScape

  • IDC FutureScape: Worldwide Cloud 2023 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Cloud 2023 Predictions

    By: 

    • Dave McCarthy
    • Lara Greden
    • Jason Bremner
    • Brad Casemore
    • Jennifer Cooke
    • Stephen Elliot
    • Al Gillen
    • Phil Goodwin
    • Ashish Nadkarni
    • Adelaide O'Brien
    • Peter Rutten
    • Bjoern Stengel
    • Rick Villars
    • Natalya Yezhkova
    • Jevin Jensen
    • Mary Johnston Turner
    This IDC study provides IDC's top 10 predictions for cloud for 2023 and beyond."Cloud is no longer considered a location but rather an operating model for future innovation," said Dave McCarthy, research vice president, Cloud and Edge Infra...

    Oct 2022 | Doc #US48602322 | IDC FutureScape

  • IDC FutureScape: Worldwide Intelligent ERP 2023 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Intelligent ERP 2023 Predictions

    By: 

    • Mickey North Rizza
    • Kevin Permenter
    • Patrick Reymann
    • Matthew Merker
    • Zachary Chertok
    • Lisa Rowan
    • Megha Kumar
    • Bo Lykkegaard
    • Daniel-Zoe Jimenez
    • Heather Hershey
    • Pietro Delai
    • Bob Stallard
    • Chandana Gopal
    This IDC study presents the top 10 predictions and key drivers for intelligent ERP/enterprise applications over the next five years. It highlights the midterm and long-term challenges that enterprise business, technology, and IT teams face ...

    Oct 2022 | Doc #US48563022 | IDC FutureScape

  • IDC FutureScape: Worldwide Sustainability/ESG 2023 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Sustainability/ESG 2023 Predictions

    By: 

    • Bjoern Stengel
    • Diego Anesini
    • Rob Brothers
    • Amy Cravens
    • Zachary Chertok
    • Stephanie Krishnan
    • Vladimir Kroa
    • William Lee
    • Dr. Chris Marshall
    • Susan G. Middleton
    • Reid Paquin
    • Curtis Price
    • Patrick Reymann
    • Waldemar Schuster
    • Ko Shikita
    • Grace Trinidad
    • Jordan K. Speer
    • Dan Versace
    • Jim Westcott
    This IDC study presents the top 10 predictions for sustainability/ESG for 2023."As organizations are beginning to take their corporate sustainability initiatives to the next level, we see an increasing convergence of digital and sustainable...

    Oct 2022 | Doc #US48709922 | IDC FutureScape

  • IDC FutureScape: Worldwide Data and Content Technologies 2023 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Data and Content Technologies 2023 Predictions

    By: 

    • Dan Vesset
    • Stewart Bond
    • Amy Machado
    • Ray Huo
    • Thomas Jackson
    • Steve Charbonnier
    • Anne Valaitis
    • John Rydning
    • Yasusuke Suzuki
    • Ashish Nadkarni
    • Phil Goodwin
    • Yanxia Lu
    • Dr. Chris Marshall
    • Jessie Danqing Cai
    • Lynne Schneider
    • Enrique Phun
    • Carl W. Olofson
    • Giovanni Cervellati
    • Neil Ward-Dutton
    • Keith Kmetz
    This IDC study provides IDC's 2023 top 10 predictions for data and content technologies applied to analytics, decisioning, and operational workloads."We are excited to share the data and content technologies predictions from our global team...

    Oct 2022 | Doc #US48733222 | IDC FutureScape

  • IDC FutureScape: Worldwide Blockchain, Crypto, NFT, and Web3 2023 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Blockchain, Crypto, NFT, and Web3 2023 Predictions

    By: 

    • Phillip Silitschanu
    • Tom Zink
    • Raymond Pucci
    • Thomas Shuster
    • Davide Palanza
    • Dr. Chris Marshall
    • Sandeep Sharma
    • Michael Sek Pheng Yeo
    This IDC study provides 10 predictions for blockchain, crypto, NFT, and Web3."The key takeaway is to ensure that you, and your business, are prepared for the effects of these predictions, as well as for any other changes resulting in decent...

    Oct 2022 | Doc #US47208821 | IDC FutureScape

  • IDC FutureScape: Worldwide Future of Work 2023 Predictions

    $4,500.00  Purchase IDC FutureScape: Worldwide Future of Work 2023 Predictions

    By: 

    • Amy Loomis, Ph.D.
    • Holly Muscolino
    • Meike Escherich
    • Lily Phan
    • Ramon T. Llamas
    • Wayne Kurtzman
    • Shannon Kalvar
    • Megha Kumar
    • Maureen Fleming
    • Gina Smith, PhD
    • Kazuko Ichikawa
    • Keith Kmetz
    • Angela Salmeron
    • Matthew Merker
    • Leonardo Freitas
    • Oliver Aguilar
    • Sophie Pan
    • Roberto Alunni
    • Joseph C. Pucciarelli
    This IDC study contains IDC analysts' future of work worldwide outlook for 2023, as well as the planning horizon for the next five years. The outlook is presented through the lens of the 10 predictions that make up, in IDC's view, the frame...

    Oct 2022 | Doc #US48711022 | IDC FutureScape

  • IDC FutureScape: Worldwide IT Industry 2023 Predictions

    By: 

    • Rick Villars
    • Sandra Ng
    • Simon Ellis
    • Leif Eriksen
    • Serge Findling
    • Maureen Fleming
    • Al Gillen
    • Chandana Gopal
    • Jeffrey Hojlo
    • Mary Johnston Turner
    • Ritu Jyoti
    • Linus Lai
    • Amy Loomis, Ph.D.
    • Marci Maddox
    • Tom Mainelli
    • Thomas Meyer
    • Rahiel Nasir
    • Tony Olvet
    • Robert Parker
    • Andrea Siviero
    • Gina Smith, PhD
    • Elaina Stergiades
    This IDC study presents the top 10 predictions and key drivers for the IT industry for the next five years. It highlights the midterm and long-term challenges that enterprise business, technology, and IT teams face as they define, build, an...

    Oct 2022 | Doc #US49563122 | IDC FutureScape

  • IDC PlanScape: Edge IT for Digital-First Operations

    $4,500.00  Purchase IDC PlanScape: Edge IT for Digital-First Operations

    By:  Jennifer Cooke

    This IDC study discusses edge IT for digital-first operations."The foundation of digital-first business is having access to platforms and technologies that gather, analyze, and act on data — wherever this data resides." — Jennifer Cooke, re...

    Oct 2022 | Doc #US49716322 | IDC PlanScape

  • IDC MarketScape: 中国新一代智能客服市场厂商评估，2022

    $15,000.00  Purchase IDC MarketScape: 中国新一代智能客服市场厂商评估，2022

    By:  Anne Cheng

    在企业服务资源需求增加的背景下，企业正大量引入对话式人工智能能力用于多渠道的产品服务销售与客户管理等工作，例如智能客服可以自动答复简单重复的信息咨询，提高了人工客服的工作效率和客户体验，降低了商家的经营成本，在金融、政府、电信、电商、零售及传统行业得到了大量应用，推动了多种渠道下企业客户服务的自动化、智能化。IDC人工智能高级分析师程荫表示："对话式人工智能已从单点应用逐步升级为多模态交互的综合性智能对话系统，相关智能客服解决方案也迎来创新，拥有了交互式数字人的形象和对话能力...

    Sep 2022 | Doc #CHC48940322 | IDC MarketScape


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