Worldwide Services Research Team

Elaina Stergiades

Research Director, IT Service Strategies for Proactive Customer Success

Gard Little

Vice President, Global Services Markets and Trends

Linus Lai

Vice President

Rachel Liu

Research Director

Vladimir Kroa

Associate Vice President, Sustainability

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Dave McCarthy

Research Vice President, Cloud and Edge Services, Worldwide Infrastructure Research

Curtis Price

Program Vice President, Infrastructure Services

David Tapper

Program Vice President, Outsourcing and Managed Cloud Services

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Leslie Rosenberg

Research Vice President, Network Life-Cycle Services and Infrastructure Services

Peter Marston

Research Director, Worldwide Intelligent Application Services

Bjoern Stengel

Global Sustainability Research and Practice Lead, Sustainable Strategies and Technologies

Cathy Huang

Research Director, Security Services Worldwide

Nishant Bansal

Associate Research Director

Milan Kalal

Senior Research Manager, European Services Strategies

New Research


  • By: 

    • Al Gillen
    • Melinda-Carol Ballou Loading
    • Arnal Dayaratna Loading
    • Maureen Fleming Loading
    • Lara Greden Loading
    • Jevin Jensen Loading
    • Chris Zhang Loading
    • Peter Marston Loading
    • George Mironescu Loading
    • Katie Norton Loading
    • John O'Brien
    • Michele Rosen Loading
    • Jennifer Thomson Loading
    • Jim Mercer Loading
    This IDC study provides IDC's top 10 predictions for developers and DevOps for 2023 and beyond."Developers and DevOps professionals have never been in a more critical and more important position to help the long-term success of their busine...
  • By: 

    • Ritu Jyoti Loading
    • Shane Rau
    • Peter Rutten Loading
    • Matt Arcaro Loading
    • Roger Beharry Lall Loading
    • Laurie Buczek Loading
    • Jessie Danqing Cai
    • Jennifer Cooke Loading
    • Pietro Delai Loading
    • Maureen Fleming Loading
    • Tim Grieser
    • Hayley Sutherland Loading
    • Nobuko Iisaka Loading
    • Raghunandhan Kuppuswamy Loading
    • Kathy Lange Loading
    • Shari Lava Loading
    • Dr. Chris Marshall Loading
    • Melih Murat Loading
    • David Schubmehl Loading
    • Warren Shiau
    • Mary Wardley
    • Neil Ward-Dutton Loading
    • Jennifer Hamel Loading
    This IDC study provides IDC's 2023 top 10 predictions for artificial intelligence and automation."AI and automation investments are at the forefront of enterprise digital transformation and are seen as a digital deflator that can counter th...
  • By: 

    • Dave McCarthy Loading
    • Lara Greden Loading
    • Jason Bremner Loading
    • Brad Casemore
    • Jennifer Cooke Loading
    • Stephen Elliot Loading
    • Al Gillen
    • Phil Goodwin Loading
    • Ashish Nadkarni Loading
    • Adelaide O'Brien
    • Peter Rutten Loading
    • Bjoern Stengel Loading
    • Rick Villars Loading
    • Natalya Yezhkova Loading
    • Jevin Jensen Loading
    • Mary Johnston Turner Loading
    This IDC study provides IDC's top 10 predictions for cloud for 2023 and beyond."Cloud is no longer considered a location but rather an operating model for future innovation," said Dave McCarthy, research vice president, Cloud and Edge Infra...
  • By: 

    • Grace Trinidad Loading
    • Frank Dickson Loading
    • Michelle Abraham Loading
    • Michael Suby
    • Craig Robinson Loading
    • Ryan O’Leary Loading
    • Romain Fouchereau Loading
    • Bill Latshaw Loading
    • Phil Goodwin Loading
    • Joel Stradling Loading
    • Claudio Stahnke
    • Curtis Price Loading
    • Shilpi Handa Loading
    This IDC study presents IDC's top 10 predictions for the future of trust in 2023 and beyond."The relationship between data-driven insight and trust is cyclical. Customers confer trust onto organizations that transparently share data-driven ...
  • By: 

    • Paul Hughes Loading
    • Tolga Yalcin Loading
    • Ghassan Abdo Loading
    • Brandon Butler Loading
    • Chris Barnard Loading
    • Hugh Ujhazy Loading
    • Courtney Munroe Loading
    • Denise Lund Loading
    • Jason Leigh Loading
    • Mark Leary Loading
    • James Eibisch Loading
    • Leslie Rosenberg Loading
    • Mohammed Azim Ansari
    This IDC study contains IDC's future of connectedness predictions for 2023 through 2028. The outlook is presented through the lens of the 10 predictions that make up the framework for technology-related initiatives in the years ahead. This ...
  • By: 

    • Nancy Gohring Loading
    • Al Gillen
    • Arnal Dayaratna Loading
    • Mark Thomason
    • Chris Zhang Loading
    • Daniel-Zoe Jimenez Loading
    • Jennifer Thomson Loading
    • Peter Marston Loading
    • John O'Brien
    • Gary Chen Loading
    • Gard Little Loading
    • Melinda-Carol Ballou Loading
    • Jim Mercer Loading
    • George Mironescu Loading
    This IDC study presents IDC's top 10 predictions for the future of digital innovation for 2023 and beyond."If the pandemic didn't force an organization to pivot toward digital innovation, the multitude of current headwinds ranging from infl...
  • By: 

    • Bjoern Stengel Loading
    • Diego Anesini Loading
    • Rob Brothers Loading
    • Amy Cravens Loading
    • Zachary Chertok Loading
    • Stephanie Krishnan Loading
    • Vladimir Kroa Loading
    • William Lee Loading
    • Dr. Chris Marshall Loading
    • Susan G. Middleton
    • Reid Paquin Loading
    • Curtis Price Loading
    • Patrick Reymann Loading
    • Waldemar Schuster
    • Ko Shikita Loading
    • Grace Trinidad Loading
    • Jordan K. Speer Loading
    • Dan Versace Loading
    • Jim Westcott Loading
    This IDC study presents the top 10 predictions for sustainability/ESG for 2023."As organizations are beginning to take their corporate sustainability initiatives to the next level, we see an increasing convergence of digital and sustainable...
  • By: 

    • Chandana Gopal
    • Dan Vesset Loading
    • Dr. Chris Marshall Loading
    • Ritu Jyoti Loading
    • Jennifer Hamel Loading
    • Neil Ward-Dutton Loading
    • Amy Machado Loading
    • Carl W. Olofson Loading
    • John Rydning
    • Peter Rutten Loading
    • Tim Grieser
    • Danielle Ibran Loading
    • Jessie Danqing Cai
    • Anne Cheng Loading
    • Yanxia Lu Loading
    This IDC study provides IDC's 2023 top 10 predictions for enterprise intelligence trends, encompassing topics of decision making and knowledge gathering, automation, and data culture."Enterprise intelligence allows organizations to thrive i...
  • By: 

    • Gard Little Loading
    • Mukesh Dialani Loading
    • Erin Hichman Loading
    • Linus Lai Loading
    • Bill Latshaw Loading
    • Matthew Merker
    • Melih Murat Loading
    • Eric Samuel Loading
    • Pushkaraksh Shanbhag Loading
    • David Tapper Loading
    • Dan Versace Loading
    This IDC study provides IDC's top 10 predictions for worldwide services for 2023 and beyond."This year, the IT and business services predictions skew a bit more towards the early half of the period covered given the higher than usual degree...
  • By: 

    • Mary Johnston Turner Loading
    • Ashish Nadkarni Loading
    • Matthew Eastwood Loading
    • Rohit Mehra Loading
    • Rajnish Arora
    • Chris Barnard Loading
    • Andrew Buss Loading
    • Brad Casemore
    • Jennifer Cooke Loading
    • Stephen Elliot Loading
    • Luis Fernandes Loading
    • Phil Goodwin Loading
    • Yukihisa Hode Loading
    • Jevin Jensen Loading
    • Chris Kanaracus
    • Mark Leary Loading
    • Archana Venkatraman Loading
    • Dave McCarthy Loading
    • Susan G. Middleton
    • Dileep Nadimpalli Loading
    • Jeff Newton Loading
    • Josephine Palencia
    • Dave Pearson Loading
    • Simon Piff Loading
    • Alexandra Rotaru Loading
    • Juan Pablo Seminara Loading
    • Carol Sliwa Loading
    • Elaina Stergiades Loading
    • Kuba Stolarski Loading
    • Steve White Loading
    • Rick Villars Loading
    • Christopher Webber
    • Penny Madsen Loading
    This IDC study provides IDC's top 10 predictions for the future of digital infrastructure for 2023."Digital infrastructure provides the underpinning for digital business agility and innovation," explains Mary Johnston Turner, research VP, F...

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