Worldwide Services Research Team
New Research
Cisco announced a significant leadership change, appointing Gary Steele as the new head of global sales. As Cisco's President, Go-to-Market, he will lead "a unified organization across Cisco's sales, partner, and global marketing teams to a...
This IDC Market Perspective summarizes key takeaways from NTT DATA's EMEA and Latin America (EMEAL) Analyst Day, in which the company presented its new leadership and strategy. The event focused on how it is bringing together the various pa...
This IDC Perspective explores critical technologies and related investments that enterprises should be making to improve digital business outcomes by simplifying and automating many aspects of hybrid and multicloud interoperability. "By bre...
This IDC study presents market shares for the worldwide business and IT services market for 2023 broken down into macromarkets (i.e., project-oriented services, managed services, and support services) and microregions (i.e., Americas, EMEA,...
This IDC study presents forecasts of spending (customer expenditures) for the hosted application management (HAM) services market for the 2023–2028 period. This IDC document includes advice to providers of HAM services, an analysis of key m...
This IDC Market Presentation is an executive summary of IDC's 2024 EdgeView Survey findings. It is intended to aid technology organizations, hardware vendors, software developers, services suppliers, and investors in better understanding th...
This IDC Survey Spotlight highlights results from the following question posed to 476 respondents and firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2023 Worldwide Managed Services Survey: "In...
This IDC study presents forecasts of spending (customer expenditures) for the custom application development (CAD) services market for 2024-2028. This IDC research study includes advice to CAD services providers, an analysis of key market a...
This IDC Survey Spotlight highlights results from the following question posed to 185 respondents and firms with 1,000+ employees across 9 countries, and several major industries, as part of IDC's 2023 ServicesPath Survey: "Provider Charact...
This IDC Survey Spotlight highlights results from the following question posed to 1,500 respondents and firms with 1,000+ employees across 6 countries, and several major industries, as part of IDC's 2023 Worldwide Managed CloudView Survey: ...
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