eBusiness Strategies Team

Linus Lai

Vice President

Simon Baker

Senior Research Director, Mobile Phone Devices, IDC EMEA

Kresimir Alic

Research Director, Worldwide Telecom Services

Chris Barnard

Vice President, European Telecoms and Infrastructure

Carol M. Glasheen

Vice President, Quantitative Research Group, Custom Solutions

New Research


  • By: 

    • Linus Lai Loading
    • Lawrence Cheok Loading
    This IDC FutureScape provides 10 predictions from 2024 to 2028 on important topics that characterise the digital business era, including the use of generative AI (GenAI) impacting many business units, new C-suite roles that will lead digita...
  • By: 

    • Louise Francis Loading
    • Linus Lai Loading
    This IDC study examines the impact surrounding the digital business (DB) era we are now in. Spending on digital technologies is growing while traditional, nondigital spending is stagnating or even slightly dropping. ANZ CEOs, concerned with...
  • By:  Linus Lai Loading

    This IDC Survey is an examination of how IT and business leaders in Australia and New Zealand (ANZ) are navigating the potential impacts of generative AI (GenAI) on their organizations in the next 18 months in contrast to their global count...
  • By: 

    • Lawrence Cheok Loading
    • Linus Lai Loading
    This IDC Presentation is an accompanying piece to IDC FutureScape: Worldwide Digital Business Strategies 2024 Predictions — APEJ Implications (IDC #AP50343823, December 2023). It provides specific recommendations for two roles within techno...
  • By: 

    • Linus Lai Loading
    • Pushkaraksh Shanbhag Loading
    • Rijo George Thomas Loading
    This IDC Market Presentation is an accompanying piece to the main IDC FutureScape: Worldwide Services 2024 Predictions ─ Asia/Pacific (Excluding Japan) Implications report. It provides specific recommendations for two tech vendor personas, ...
  • By: 

    • Lawrence Cheok Loading
    • Linus Lai Loading
    • Supriya Deka Loading
    This IDC Presentation discusses the Asia/Pacific (excluding Japan) (APEJ) regionalization of IDC FutureScape: Worldwide Digital Business Strategies 2024 Predictions (IDC #US50120323, October 2023). With the advent of the digital business er...
  • By: 

    • Linus Lai Loading
    • Pushkaraksh Shanbhag Loading
    • Rijo George Thomas Loading
    This IDC study provides IDC's top 10 predictions for worldwide services, particularly for Asia/Pacific (excluding Japan) (APEJ), for the next five years (2024‒2029). The document examines numerous topics such as generative AI (GenAI), envir...
  • By: 

    • Chris Barnard Loading
    • Leslie Rosenberg Loading
    At Cisco Live Melbourne, Australia, Cisco made a series of product and services announcements, including an expansion of the Cisco CX sustainability consulting services portfolio, which are designed to help customers accelerate their sustai...
  • By:  Linus Lai Loading

    This IDC Survey Spotlight shines light on how enterprises think about expanding or consolidating their number of services providers (SPs), and why it is trending in that direction. While enterprises in both Australia/New Zealand (ANZ) indic...
  • By: 

    • Rick Villars Loading
    • Neil Ward-Dutton Loading
    • Carol M. Glasheen Loading
    • David Schubmehl Loading
    • Andrea Siviero Loading
    • Shane Rau
    • Vijay Bhagavath
    • Jason Bremner Loading
    • Carl W. Olofson Loading
    • Yanxia Lu Loading
    • Karen Massey Loading
    • Patty Bu Loading
    This IDC Survey examines how enterprises are preparing for a new chapter of the digital business era: AI everywhere. The dramatic increase in awareness of generative AI (GenAI) in early 2023 triggered the dawn of this new chapter. In the se...

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