Artificial Intelligence and Automation Team
New Research
This IDC Survey Spotlight highlights the balance between informational (question-answering) and transactional (task-based) interactions.IDC conducted a worldwide survey on organizations' use of conversational AI in August 2024.
This IDC Survey provides key findings on the impact of the state of AI enablement in connectivity automation as well as broad trends in connectivity automation usage and capability preferences as reported by 619 respondents to IDC's AI-Enha...
This IDC Survey Spotlight highlights the top challenges organizations face in implementing, expanding the use of, or getting value from conversational AI. IDC conducted a worldwide survey on organizations' use of conversational AI in August...
This IDC Market Analysis Perspective provides insight into the current state and outlook of the search and knowledge discovery software market. “Over the past year, many companies leveraging generative AI (GenAI) scrambled to add or partner...
This IDC Tech Buyer Presentation provides an overview of the emerging trend of AI agents. It explains how AI agents will likely coexist with existing business automation platforms and technologies to deliver business impact in real-world us...
This IDC Market Analysis Perspective provides insight into the current state and outlook of the rapidly evolving conversational artificial intelligence (AI) tools and technologies software market. In the last year, conversational AI solutio...
本报告报告归纳了生成式AI在智能营销方向的五大场景分类，并展示了不同行业的企业在生成式AI智能营销行业方面的前沿实践案例，从客户运营、客户体验、产品设计和营销获客等行业角度寻找生成式AI智能营销的落地场景以及面临的市场挑战，为行业用户提供场景化参考和实践建议。“在数字化转型的浪潮中，生成式AI已成为企业升级的关键驱动力。从虚拟角色的互动体验到设计流程的优化，再到营销体系的创新，生成式AI技术的应用不仅提升了运营效率，也为客户提供了更加个性化和沉浸式的体验。随着技术的不断进步，...
This IDC Tech Buyer Presentation describes a step-by-step framework for choosing a foundation model for a given generative AI (GenAI) use case. Selecting the appropriate foundation model is crucial as it will be at the heart of the GenAI ap...
This IDC Market Perspective presents the framework by which IDC describes and forecasts the worldwide and European edge IT markets. This document is designed to establish a common understanding of the concepts of edge, core, and endpoints a...
This IDC Market Presentation provides an overview and definition of "Tiny AI" in the context of moving AI to the edge. It provides a summary of some of the leading Tiny AI frameworks for devices that use MCUs to frameworks that require more...
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