Big Data, Analytics and Cognitive Team

David Schubmehl

Research Vice President, Conversational Artificial Intelligence and Intelligent Knowledge Discovery

Maureen Fleming

Program VP, Worldwide Intelligent Process Automation Market Research and Advisory Service

Rohit Mehra

Group Vice President, Network and Telecommunications

Rick Villars

Group Vice President Worldwide Research

Rob Brothers

Program Vice President, Datacenter and Support Services

Dave Pearson

Research Vice President, Storage and Converged Systems, Worldwide Infrastructure Research

Nigel Wallis

Research VP, Americas Industry Insights

Carla Arend

AVP, Cloud Research, Europe

Philip Carter

GVP/GM, Tech Buyer Digital Platform Research

Pavel Roland

Research Director, Storage, Systems & Infrastructure Solutions, CEMA

Ranjit Rajan

Vice President, Research (META), IDC

Vladimir Kroa

Associate Vice President, Sustainability

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Anastasia Antonova

Research Manager

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

Shirley Tsai

Senior Research Manager

Victor Lim

Group Vice President, Consulting Operations, IDC Asia/Pacific

Chris Zhang

Research Director, IDC Asia/Pacific Software Research Group.

Takashi Manabe

Senior Research Director, Software/Service Solutions, Data & Analytics, IDC Japan

Alejandro Florean

Vice President Consulting & Strategic Solutions, Latin America

Robert Palmer

Research Vice President, Imaging, Printing, and Document Solutions

Yanxia Lu

Research Director

Dan Vesset

Group Vice President, Analytics and Information Management

Carl W. Olofson

Research Vice President, Data Management Software

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

Ritu Jyoti

Group Vice President/General Manager, Worldwide Artificial Intelligence, Automation, Data and Analytics Research Practice

Hayley Sutherland

Research Manager, Conversational AI & Intelligent Knowledge Discovery

Mary Johnston Turner

Research Vice President, Digital Infrastructure Strategies, Worldwide Infrastructure Research

New Research


  • By:  Robert Palmer Loading

    This IDC Market Perspective provides a description of the market definitions and assessment criteria for IDC MarketScape: Worldwide Sustainability Programs and Services Hardcopy 2023 Vendor Assessment (forthcoming)."IDC's research shows tha...
  • By: 

    • Maureen Fleming Loading
    • Stella Chen
    • Andrew Gens Loading
    This IDC Perspective assesses the IBM Task Mining software. IBM is a market share leader for business automation software. IBM Task Mining is bundled into IBM Process Mining and embedded in IBM Cloud Pak for Business Automation. IBM outperf...
  • By:  Nigel Wallis Loading

    This IDC Market Presentation identifies the key factors currently affecting the retail industry in the Americas. The presentation outlines the importance of evolving store operations, commerce, contextual customer experience, smart supply c...
  • By: 

    • Mark Schrutt
    • Nigel Wallis Loading
    This IDC Market Presentation provides a detailed review of the Canadian federal government ICT market. Background and insight are provided on the market size, structure (e.g., departments, ministries, Crown corporations), and trends.
  • By: 

    • Matthew Eastwood Loading
    • Ritu Jyoti Loading
    • Gard Little Loading
    • Robert Parker Loading
    • Rick Villars Loading
    IBM's earning release for 1Q23 reported revenue of $14.3 billion (+4% y/y @ constant currency, flat y/y as reported) — the balance of this document will use constant currency growth unless otherwise noted. Free cash flow for the quarter was...
  • By:  Maureen Fleming Loading

    This IDC Survey focuses on the section of the March 2023 Worldwide Automation and Process Improvement Survey associated with process mining adoption in enterprises. Respondents consist of executives sponsoring or involved with process minin...
  • By: 

    • David Schubmehl Loading
    • Hayley Sutherland Loading
    This IDC TechBrief describes the factors involved in developing and deploying conversational AI solutions including the various technology choices and their associated use cases, benefits, risks, and other effects of implementing conversati...
  • By:  Mary Johnston Turner Loading

    This IDC PlanScape helps organizations that are proactively migrating to as-a-service solutions to build a business case and a planning framework for modernizing internal infrastructure operations head count and skills while simultaneously ...
  • By:  Rob Brothers Loading

    This IDC Perspective discusses enterprises' need to keep downtime out of a mission-critical environment. Complex mission-critical applications and IT environments as a whole need to be supported differently than they have in the past."The c...
  • By: 

    • Hayley Sutherland Loading
    • David Schubmehl Loading
    • Jennifer Hamel Loading
    This IDC PeerScape examines some best practices for creating an enterprisewide intelligent knowledge network gleaned from major professional services firms that have made it their business to synthesize and reuse critical business knowledge...

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