target audience: TECH SUPPLIER Publication date: Apr 2023 - Document type: IDC Survey - Doc Document number: # US47469121
Use of Process Mining in Enterprises
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Abstract
This IDC Survey focuses on the section of the March 2023 Worldwide Automation and Process Improvement Survey associated with process mining adoption in enterprises. Respondents consist of executives sponsoring or involved with process mining as well as process mining practitioners.
Questions asked in this survey include:
- Where the process mining practice operates in an enterprise
- How respondents rank process and task mining as a priority over the next 24 months
- Cross-functional participation in process mining
- How often metrics are part of business process improvement business cases
- Executive respondents' perception of process mining for business process improvement
- Process mining practitioner assessment of program maturity and job satisfaction
- Effectiveness of task mining in process mining projects