IDC Government Insights Team

Hongyu Cheng

Senior Research Analyst

Jifeng SUN

Associate Research Director

Massimiliano Claps

Research Director

Sandeep Mukunda

Research Manager, Digital Automotive and Transportation Strategi

Janice Jin

Research Manager

Alison Brooks, Ph.D.

Research Vice President – Worldwide Public Safety

Roberta Bigliani

Group Vice President, Head of Industry Insights, Future of Operations and Industry Ecosystems Executive Lead, IDC Europe

Adelaide O'Brien

Research Vice President, Government Digital Transformation Strategies

Ruthbea Yesner

Vice President, Government Insights, Education and Smart Cities

Aaron Walker

Research Manager, Government Trust and Resiliency Strategy

Leon Xiao

Senior Research Manager, Vertical Industry Research and Consulting, IDC China

Jebin George

Senior Research Manager, Software, Cloud, and Industry Transformation, IDC MEA

Robert Parker

Senior Vice President, Enterprise Applications, Data Intelligence, Services, and Industry Research

Joe Dignan

European Head, IDC Government Insights

Louisa Barker

Senior Research Manager, IDC Government Insights, Europe

Matthew Leger

Senior Research Manager, IDC Worldwide Education Digital Strategies

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

New Research


  • By: 

    • Ruthbea Yesner Loading
    • Alison Brooks, Ph.D. Loading
    • Massimiliano Claps Loading
    This IDC study provides an overview of Smart Cities and communities and its related stages, dimensions, and sub-dimensions.“IDC’s Smart Cities and Communities Maturity Model has remained relevant since its creation in 2014, with additions o...
  • By:  Ruthbea Yesner Loading

    This IDC study represents a vendor assessment of the current market for worldwide IoT applications platforms for Smart Cities. This research is a quantitative and qualitative assessment of the vendors based on a comprehensive set of paramet...
  • By:  Janice Jin Loading

    本IDC市场看法报告对中国智慧教育的发展阶段、市场环境、市场驱动因素、风险与挑战以及智慧教育建设要点等方面进行了深入阐述,并给出了智慧教育市场建设建议。此外,本报告还介绍了中国智慧教育的核心技术/服务提供商的代表性案例。IDC政府行业与智慧城市研究组研究经理金子惠表示:"智慧教育市场目前正处于快速发展阶段,受到技术创新、教育需求变化、政策支持等多方面因素的影响,智慧教育市场已经从单一的技术产品服务向多元化、综合化的解决方案转变,涵盖了产教融合、教育优质均衡发展、教育大数据、智...
  • By:  Massimiliano Claps Loading

    This IDC Tech Buyer Presentation analyzes how transportation hubs — including airports, ports, and stations — are adopting digital twins across the globe. In particular, the presentation explores drivers, challenges, business benefits, use ...
  • By: 

    • Louisa Barker Loading
    • Joe Dignan Loading
    This IDC Innovator identifies three proptech companies that are providing transformative solutions across the built environment sector. The sector is often seen as a laggard in productivity and technology adoption. However, there have been ...
  • By:  Jifeng SUN Loading

    知识图谱在政府中有着广泛的应用,通过多数据关联分析解决政务服务和城市治理的复杂问题。通过知识图谱技术,可以将政务大量文件中的实体和关系关联,进行理解、检索和分析,建立领域知识库。大语言模型基于通用知识在搜索、对话系统、客户支持等领域也具有明显的优势。在此趋势下,知识应用将集合知识图谱和大语言模型的优势,进行架构的重塑,最终为政务服务、政府办公、政务决策提供有力支撑。本报告调研访谈了百度、华为、大汉软件、软通智慧、蚂蚁集团、星环科技、维智科技、中科汇联等政府知识应用的主流供应商...
  • By:  Janice Jin Loading

    本IDC研究通过案头资料研究、公开发布的财务信息数据以及对技术供应商和业内生态参与者进行交流访谈,得出对于中国智慧城市ICT 市场未来五年发展趋势的整体判断,并重点分析了智慧城市主要应用场景及其对应解决方案市场的发展情况和趋势,旨在为智慧城市相关信息化供应商、智慧城市建设主要参与者提供参考。IDC智慧城市研究组研究经理金子惠表示:“智慧城市持续提升城市运行的智慧化水平,涵盖交通、医疗、教育、环保、能源等各个领域。随着大数据、人工智能、数字孪生等技术的不断创新,智慧城市将会更加...
  • By: 

    • Alison Brooks, Ph.D. Loading
    • Ruthbea Yesner Loading
    This IDC Tech Buyer Presentation, delivered as a keynote at the Fall 2023 Smart Cities Connect event in Washington, D.C., area, kicked off the large biannual gathering of Smart Cities innovators to frame these technology solutions in a stra...
  • By: 

    • Philip Carter Loading
    • Lynne Dunbrack Loading
    • Simon Ellis Loading
    • Leslie Hand Loading
    • Jeffrey Hojlo Loading
    • Robert Parker Loading
    • Jerry Silva Loading
    • John Villali Loading
    • Ruthbea Yesner Loading
    This IDC Tech Buyer Presentation is a primer on the adoption of generative AI (GenAI) and the leading GenAI use cases for six key industry segments: finance, energy, manufacturing, health and life sciences, government, and retail. Prioritie...
  • By:  Massimiliano Claps Loading

    This IDC TechBrief discusses the evolution of offerings in ticketing and revenue management for railways and airlines. Post-COVID-19 recovery increases in fuel price and labor shortages have increased the urgency for passenger transport ope...

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