Oru Mohiuddin
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This IDC Link recaps the Zoom (NASDAQ:ZM) Perspectives 2024 analyst day held in New York City on May 21 and 22, 2024. On pace to deliver over 3,000 new features this year, Zoom is expanding its feature set to improve its position as a commu...
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RingCentral held its industry analyst event from February 26 to 28, 2024, highlighting 25 years of providing connected business solutions to organizations to help optimize customer and employee experiences. As the company transitions to sup...
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Mitel's acquisition of Unify, announced in January 2023, is now complete. The two companies complement each other in terms of their products and services, target segments, vertical focus, as well as geographical presence. The combined compa...
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This IDC Market Presentation portrays country-specific dynamics in terms of the factors both driving and inhibiting the adoption of modern unified communications and collaboration (UC&C) solutions. It highlights the exact opportunities ...
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This IDC Market Perspective provides key takeaways from Cisco's EMEA Analyst Day, held in October 2024. The event highlighted the company's strategic focus on digital resilience, AI-ready datacenters, and future-proof workplaces. Key initia...
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This IDC Market Note evaluates the prospects of Google Workspace in Europe, highlighting its ease of use, smooth experience, enterprise-grade security, and AI. Google Workspace is a comprehensive suite designed for collaborative workflows, ...
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Contact Center Country Focus: France, Germany, Netherlands and UK
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Contact Center Country Focus: The U.K., France, Germany, and Spain
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European Contact Center Forecast, 2023-2028
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