Worldwide Services Research Team
New Research
This IDC Market Perspective provides an overview of financial metrics that matter for the services industry. As the saying goes "What gets measured, gets managed." Choosing the right set of metrics can bridge the gap between framing the cor...
This IDC Perspective discusses IDC's Future of Digital Infrastructure framework, updated for 2024, that provides enterprise decision-makers with an updated view on how emerging innovations and disruptions across the digital infrastructure l...
This IDC Market Perspective provides an overview of client metrics that matter for the services industry. As the saying goes "Customer's perception is your organization's reality." Choosing the right set of metrics can bridge the gap betwee...
This IDC Market Perspective provides an overview of employee metrics that matter for the services industry. As the saying goes "Happy employee leads to happy customers, which translates to happy organization." Choosing the right set of metr...
This IDC Perspective outlines IDC's point of view on how artificial intelligence (AI) is transforming the services industry. The document draws upon analyst insights across multiple services markets, as well as buyer survey research around ...
This IDC Survey Spotlight highlights data from IDC's Worldwide Network Consulting End-User Survey of 500 senior network decision-makers regarding their attitudes and expectations for use of network consulting services currently and in the n...
This IDC Market Presentation is an executive summary of IDC's 4Q23 Cloud Pulse Survey findings. Cloud buyers are currently facing unprecedented challenges, from transforming environments to cater to new demands including those from generati...
This IDC Market Presentation takes data from IDC's recent Cloud Pulse Survey findings to address the current requirements of cloud buyers across China, what platforms are favored, what challenges they face, where they choose to receive thei...
This IDC Perspective uses considerations for selecting private AI and public AI infrastructure as a framework to build awareness of what is coming in AI-ready infrastructure."Expect AI infrastructure deployments to reach a critical phase in...
This IDC Survey presentation provides key insights from IDC’s 2023 European IT Services Survey, conducted in August and September 2023. Some 700 organizations across 14 European countries were polled.The goals of the research included:Acqui...
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