Worldwide Services Research Team
New Research
This IDC study presents forecasts of spending (customer expenditures) for the testing services market for 2024–2028. This study includes advice to providers of testing services, an analysis of key market and industry trends by importing mar...
This IDC Survey Spotlight highlights results from a question posed to 185 respondents and firms with 1,000+ employees across 9 countries and a wide range of industries, as part of IDC's 2023 Worldwide Services Path Survey. The question was:...
This IDC Market Perspective discusses the worldwide managed cloud services deal penetration in the IT outsourcing (ITO) services market for 2019–2023."The collective impact of changing customer needs and sourcing strategies as well as incre...
This IDC Market Share examines how the market shares of Europe's largest IT services providers evolved in 2023. It also analyzes market developments and dynamics throughout the year."The European IT services market experienced more reserved...
This IDC Market Presentation provides insights into IT buyers' perception of sustainability-enabling AI product and services vendors and the value proposition of their offerings. It also covers the critical areas around AI and sustainabilit...
This IDC Market Analysis Perspective (MAP) provides a general overview of buyer needs and provider requirements for the outsourcing markets (also referred to as managed services) involving IT outsourcing (datacenter outsourcing) and network...
This IDC Market Presentation is an executive summary of IDC's 2Q24 Cloud Pulse Survey findings. It accompanies in in-depth look at workloads in the cloud. Cloud buyers face pressure from the business (e.g., inflationary pressures and busine...
This IDC Market Note highlights the launch of NTT DATA's Edge AI Platform designed for industrial IT/OT environments to enhance decision-making through better analytics by integrating disparate data systems. The platform, offered as a manag...
This IDC Market Perspective addresses the integration of generative AI (GenAI) in cybersecurity analytics and highlights the transformative potential and challenges it brings. It discusses the concerns of trust, data handling, and the need ...
This IDC Survey Spotlight highlights results from the following two questions posed to 803 respondents and firms with 1,000+ employees across 5 countries, and several major industries, as part of IDC's 2024 Worldwide Managed Services Survey...
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