SMB Team

Hitoshi Ichimura

Senior Research Manager, Verticals & Cross Technologies, Research, IDC Japan

Supriya Deka

Research Manager

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Shari Lava

Senior Director, AI and Automation

New Research


  • By: 

    • Daniel-Zoe Jimenez Loading
    • Robert Parker Loading
    • Mickey North Rizza Loading
    • Bo Lykkegaard Loading
    SAP recently announced its 3Q24 results. All results discussed in the document will be non-IFRS, unless otherwise specified. In addition, all SAP numbers noted are in actual currency, with constant currency for changes year to year. The 3Q2...
  • By: 

    • Jason Blackwell Loading
    • Elisabeth Clemmons Loading
    • Supriya Deka Loading
    • Katie Evans Loading
    • Martina Longo Loading
    • Stuart Wilson Loading
    This IDC study presents IDC's top 10 predictions for small and medium-sized businesses (SMBs) for 2025 and beyond. IDC defines small businesses as those with 1-99 employees and medium-sized businesses as those with 100-999 employees."This I...
  • By: 

    • Mickey North Rizza Loading
    • Kevin Permenter Loading
    • Bo Lykkegaard Loading
    • Daniel-Zoe Jimenez Loading
    • Zachary Chertok Loading
    • Edyta Kosowska Loading
    • Heather Hershey Loading
    • Ashok Patel Loading
    • Patrick Reymann Loading
    This IDC study presents the top 10 predictions and key drivers for intelligent ERP/enterprise applications over the next five years. The AI everywhere digital world is upon us. Organizations continue to embrace its innovation along with dig...
  • By: 

    • Mona Liddell Loading
    • Alizabeth Calder Loading
    • Daniel Saroff Loading
    • Dr. Ron Babin Loading
    • Marc Dowd Loading
    • Eren Eser Loading
    • Serge Findling Loading
    • Daniel-Zoe Jimenez Loading
    • Finn Li Loading
    • Tony Olvet Loading
    • Go Suzuki Loading
    • Christopher Tozzi Loading
    • Rick Villars Loading
    This IDC FutureScape explores the key forces that will shape the future of CIO leadership over the next several years. "These predictions highlight the significant shifts IT organizations will face, emphasizing the crucial role CIOs will pl...
  • By: 

    • Ritu Jyoti Loading
    • Matt Arcaro Loading
    • Anne Cheng Loading
    • Daeil Chun Loading
    • Arnal Dayaratna Loading
    • Maureen Fleming Loading
    • Andrew Gens Loading
    • Deepika Giri Loading
    • Nancy Gohring Loading
    • Jennifer Hamel Loading
    • Lily Phan
    • Shane Rau
    • Neil Ward-Dutton Loading
    • Mary Wardley
    • Heather Hershey Loading
    • Nobuko Iisaka Loading
    • Kathy Lange Loading
    • Shari Lava Loading
    • Melih Murat Loading
    • Michele Rosen Loading
    • Peter Rutten Loading
    • David Schubmehl Loading
    • Hayley Sutherland Loading
    • Madhumitha Sathish Loading
    • Raghunandhan Kuppuswamy Loading
    The IDC study provides IDC's top 10 predictions for artificial intelligence and automation in 2025 and beyond."AI agents are set to revolutionize various industries by enhancing efficiency, improving customer experiences, and enabling new b...
  • By: 

    • Jeffrey Hojlo Loading
    • Massimiliano Claps Loading
    • Shari Lava Loading
    • Carlos Gonzalez Loading
    • Stephanie Krishnan Loading
    • Thomas Shuster Loading
    • Dan Versace Loading
    • Heather Hershey Loading
    • Simon Ellis Loading
    This IDC study provides IDC's 2025 top 10 predictions for future of industry ecosystems."For the next five years and beyond, we expect ecosystems to continue playing a critical, strategic role for organizations in every industry. Whether th...
  • By: 

    • Rick Villars Loading
    • Sandra Ng Loading
    • Jennifer Hamel Loading
    • Penny Madsen Loading
    • Dr. Chris Marshall Loading
    • Lynne Schneider Loading
    • Shari Lava Loading
    • Sean Graham Loading
    • Amy Loomis, Ph.D. Loading
    • Jennifer Cooke Loading
    The IDC study provides IDC's top 10 predictions for the IT industry in 2025 and beyond. "Three key themes will dominate IT industry developments in the coming year: reinvention through the introduction of AI agents; renovation in data, infr...
  • By:  Hitoshi Ichimura Loading

    本調査レポートは、国内IT市場の中でもSMB(Small and Medium-sized Business:従業員規模999人以下の中堅中小企業)、および大都市圏以外の地域(北海道/東北地方、北陸/甲信越地方、中国/四国地方、九州/沖縄地方)のユーザーの現状や将来のトレンド、特にデジタルトランスフォーメーション(DX)の推進動向に関して分析したものである。また、これらのセグメントの企業へのDX支援に際して、ITサプライヤーに求められる施策についても考察している。IDCの調査...
  • By:  Hitoshi Ichimura Loading

    本調査レポートは、国内IT市場の中でも企業部門のチャネル利用状況や動向を調査、分析してまとめたものである。2024年2月に実施したユーザー調査の結果に基づいて、PC、サーバー、ソフトウェアにおける国内企業の販売チャネルの利用動向について分析を行うと共に、主要なベンダー、地場の販売代理店、SIerに対するヒヤリング調査の結果から販売チャネルの担い手である販売代理店、SIerにおけるビジネス拡大の取り組みに関して分析したものである。さらに、本調査レポートでは企業分野におけるデバイ...
  • By: 

    • Shari Lava Loading
    • Andrew Gens Loading
    This IDC Market Analysis Perspective pulls together data from three separate markets and looks at them holistically under the banner of connectivity automation. The three markets are integration and API management software, business-to-busi...

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