target audience: TECH BUYER  Publication date: Dec 2024 - Document type: IDC MarketScape - Doc  Document number: # US51813224

IDC MarketScape: Worldwide IT Service Management Software 2024 Vendor Assessment

By:  Snow Tempest

Add to shopping cart $20,000.00
Back to Document Abstract

Content

List of Tables

List of Figures



Related Links

Back to Document Abstract

Table of Contents


  • IDC MarketScape Figure

    • Figure: IDC MarketScape Worldwide IT Service Management Software Vendor Assessment

  • IDC Opinion

  • IDC MarketScape Vendor Inclusion Criteria

  • Advice for Technology Buyers

  • Vendor Summary Profiles

    • Atlassian

    • Strengths

    • Challenges

    • Consider Atlassian When

    • BMC

    • Strengths

    • Challenges

    • Consider BMC When

    • Freshworks

    • Strengths

    • Challenges

    • Consider Freshworks When

    • IFS

    • Strengths

    • Challenges

    • Consider IFS When

    • Ivanti

    • Strengths

    • Challenges

    • Consider Ivanti When

    • OpenText

    • Strengths

    • Challenges

    • Consider OpenText When

    • ServiceNow

    • Strengths

    • Challenges

    • Consider ServiceNow When

    • SolarWinds

    • Strengths

    • Challenges

    • Consider SolarWinds When

    • SymphonyAI

    • Strengths

    • Challenges

    • Consider SymphonyAI When

    • Zoho Corp. (ManageEngine)

    • Strengths

    • Challenges

    • Consider Zoho Corp. (ManageEngine) When

  • Appendix

    • Reading an IDC MarketScape Graph

    • IDC MarketScape Methodology

    • Market Definition

    • Strategies and Capabilities Criteria

    • Table: Key Strategy Measures for Success: Worldwide IT Service Management Software

    • Table: Key Capability Measures for Success: Worldwide IT Service Management Software

  • Learn More

    • Related Research

    • Synopsis