target audience: TECH BUYER Publication date: Mar 2021 - Document type: IDC PlanScape - Doc Document number: # US47354821
IDC PlanScape: Conversational Artificial Intelligence
Table of Contents
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IDC PlanScape Figure
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Figure: IDC PlanScape: Executive Summary of Conversational Artificial Intelligence
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Executive Summary
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Why Is Conversational Artificial Intelligence Important?
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Figure: Investment Plans in Support of Contactless Experiences by Technology
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What Is Conversational Artificial Intelligence?
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Who Are the Key Stakeholders?
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How Can My Organization Take Advantage of ConversationalArtifical Intelligence?
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Selecting an Initial Use Case and Vendor
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Bankia
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Kenneth S. Nugent, P.C. Attorneys at Law
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Telefónica
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Measuring ROI and Gauging User Responses
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Bankia
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Kenneth S. Nugent, P.C. Attorneys at Law
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Telefónica
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Scaling Out and Looking Ahead
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Advice for Technology Buyers
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Related Research