Analyst Location

Japan



Coverage



Regions

Japan

Saki Ohta

Senior Research Analyst, Software & Services, Research, IDC Japan




More results   for Analyst Research

  • IDC FutureScape: Worldwide Future of Customer Experience Predictions 2025

    By:

    • Marci Maddox
    • Gerry Murray
    • Tapan Patel
    • Roger Beharry Lall
    • Sudhir Rajagopal
    • Heather Hershey
    • Mary Wardley
    • Aly Pinder
    • Saki Ohta
    • Lou Reinemann
    • Daniel-Zoe Jimenez

    Products:

    Digital Commerce, Customer Service and Contact Center Applications, Voice of the Customer and Customer Success Applications, Advertising Technologies and SMB Marketing Applications, Future of Customer Experience - Agenda, Customer Data and Analytics, Persuasive Content and Digital Experience Strategies, Aftermarket Services Strategies, Enterprise Marketing Technology Applications

    Topics:

    Software, Consumer, Applications, Big data, Marketing and sales operations, Marketing operations, Marketing automation, Market intelligence, Sales operations, Services, Social business, Digital transformation, COVID-19, Future of customer experience

    Planned for CY2024 Q4 IDC FutureScape Tech Buyer

  • IDC Playbook Tech Marketing Leaders: 2024 CMO Perspective - State of Customer Experience, Investment Outlook, and Market Opportunities in Japan (Japanese)

    By:

    Saki Ohta

    Products:

    Japan Collaboration and Customer Experience Strategies (Japanese Version with Key English Language Reports)

    Topics:

    Software, Cloud computing, Social business, Mobility

    Planned for CY2024 Q4 Market Presentation Tech Supplier

  • IDC FutureScape: Worldwide Future of Customer 2025 Predictions - Japan Implications (Japanese)

    By:

    Saki Ohta

    Products:

    Japan Collaboration and Customer Experience Strategies (Japanese Version with Key English Language Reports)

    Topics:

    Software, Cloud computing, Social business, Mobility

    Planned for CY2025 Q1 Tech Buyer Presentation Tech Buyer


More results   for Planned Research

Team member of

Japan Software and Security