target audience: TECH SUPPLIER Publication date: Jun 2024 - Document type: Market Share - Doc Document number: # EUR151654124
European Unified Communications and Collaboration Market Shares, 2023: Vendors That Shaped 2023
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Abstract
This IDC Market Share examines the European UC&C vendor landscape, with breakdowns for the various technologies and services that constitute this market: UC applications and IP telephony equipment, videoconferencing and telepresence equipment, UC collaboration, and UCaaS. The study also outlines trends in market shares and provides recommendations for market players.
"Employee experience is now at the center of UC&C as vendors develop solutions that can integrate with business application ecosystems to create a unified and simple work experience. Powered by AI, it augments human capabilities while helping to drive productivity," said Oru Mohiuddin, research director, IDC European Unified Communications and Collaboration.