Artificial Intelligence and Automation Team
New Research
This IDC study represents a vendor assessment of the conversational artificial intelligence (AI) software platforms market for customer service use cases through the IDC MarketScape model. This assessment discusses both quantitative and qua...
This IDC study provides IDC's top 10 predictions for developers and DevOps for 2022 and beyond."Developers and DevOps professionals continue to be in the hot seat as their organizations or their customers demand that convenient and user-fri...
This IDC study provides IDC's 2022 top 10 predictions for enterprise intelligence trends, encompassing topics of decision making and knowledge gathering, automation, and data culture."Predictions in this IDC FutureScape detail key trends th...
IDC Innovators are emerging vendors with revenue <$100 million that have demonstrated either a groundbreaking business model or an innovative new technology — or both. This IDC Innovators study profiles five notable vendors that are inno...
This IDC Market Perspective discusses the 4Ps (product, price, place, and promotion) of artificial intelligence software."Cloud and artificial intelligence are synergistic and are driving a virtuous cycle of enterprise software transformati...
This IDC Perspective, part of a five-document series on capabilities for future IT, explores the essential IT products and services capabilities that make up intelligence engineering for the enterprise. This study lays out the capability de...
This IDC TechBrief provides business leaders and IT with an executive snapshot of process mining software, its impact on process improvement, and the value it brings to an enterprise through successful adoption."The purpose of process minin...
This IDC Tech Buyer Presentation outlines the IT organization's role in driving corporate sustainability progress. After the initial corporate mission statements have been established for enterprise social governance (ESG), the real work be...
This IDC Tech Buyer Presentation outlines five key attributes driving successful use of artificial intelligence (AI) services, based on data from IDC's 2021 Artificial Intelligence Services Buyer Perception Survey. This presentation provide...
This IDC Perspective discusses the challenge of choosing the right storage infrastructure for artificial intelligence workloads, pointing out considerations and features that can help enterprises select the right storage infrastructure for ...
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