Artificial Intelligence and Automation Team

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

Andrew Gens

Research Analyst, AI Software

Nina Turner

Research Director, Semiconductor Technology Supply Chain Intelligence; Enabling Technologies: AI and Automotive Semiconductors

Madhumitha Sathish

Research Manager, High Performance Computing

Heather West, PhD

Research Manager, Performance Intensive Computing, Worldwide Infrastructure Research

Ritu Jyoti

Group Vice President/General Manager, Worldwide Artificial Intelligence, Automation, Data and Analytics Research Practice

David Schubmehl

Research Vice President, Conversational Artificial Intelligence and Intelligent Knowledge Discovery

Hayley Sutherland

Research Manager, Conversational AI & Intelligent Knowledge Discovery

Maureen Fleming

Program VP, Worldwide Intelligent Process Automation Market Research and Advisory Service

Shari Lava

Senior Director, AI and Automation

Dr. Chris Marshall

Vice President, Data, Analytics, AI, Sustainability, and Industry Research

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

Neil Ward-Dutton

VP Automation, AI & Analytics Europe

Jennifer Cooke

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Pietro Delai

Research Director, Latin America Enterprise Infrastructure and Cloud Services, Worldwide Infrastructure Research

Harish Dunakhe

Research Director, Software and Cloud, META IDC

Peter Rutten

Research Vice-President, Performance Intensive Computing, Worldwide Infrastructure Research

Yanxia Lu

Research Director

Nobuko Iisaka

Research Manager, Software & Services, Research, IDC Japan

Anne Cheng

Research Manager

Rakesh Patni

Associate Research Director

New Research


  • To What Extent Do Conversational AI Systems Need to Support Task Automation?

    $2,500.00  Purchase To What Extent Do Conversational AI Systems Need to Support Task Automation?

    By:  Hayley Sutherland

    This IDC Survey Spotlight highlights the balance between informational (question-answering) and transactional (task-based) interactions.IDC conducted a worldwide survey on organizations' use of conversational AI in August 2024.

    Sep 2024 | Doc #US52601224 | IDC Survey Spotlight

  • IDC PeerScape: 中国生成式AI智能营销行业化落地最佳实践，2024

    $15,000.00  Purchase IDC PeerScape: 中国生成式AI智能营销行业化落地最佳实践，2024

    By: 

    • Len Li
    • Anne Cheng
    本报告报告归纳了生成式AI在智能营销方向的五大场景分类，并展示了不同行业的企业在生成式AI智能营销行业方面的前沿实践案例，从客户运营、客户体验、产品设计和营销获客等行业角度寻找生成式AI智能营销的落地场景以及面临的市场挑战，为行业用户提供场景化参考和实践建议。“在数字化转型的浪潮中，生成式AI已成为企业升级的关键驱动力。从虚拟角色的互动体验到设计流程的优化，再到营销体系的创新，生成式AI技术的应用不仅提升了运营效率，也为客户提供了更加个性化和沉浸式的体验。随着技术的不断进步，...

    Sep 2024 | Doc #CHC51584924 | IDC PeerScape

  • The Arrival of AI Agents: How GenAI and Automation Technologies Come Together

    $7,500.00  Purchase The Arrival of AI Agents: How GenAI and Automation Technologies Come Together

    By: 

    • Neil Ward-Dutton
    • Elena Semenovskaia
    • Ewa Zborowska
    This IDC Tech Buyer Presentation provides an overview of the emerging trend of AI agents. It explains how AI agents will likely coexist with existing business automation platforms and technologies to deliver business impact in real-world us...

    Sep 2024 | Doc #EUR152585024 | Tech Buyer Presentation

  • Market Analysis Perspective: Worldwide Search and Knowledge Discovery Software, 2024

    $7,500.00  Purchase Market Analysis Perspective: Worldwide Search and Knowledge Discovery Software, 2024

    By:  Hayley Sutherland

    This IDC Market Analysis Perspective provides insight into the current state and outlook of the search and knowledge discovery software market. “Over the past year, many companies leveraging generative AI (GenAI) scrambled to add or partner...

    Sep 2024 | Doc #US51675924 | Market Analysis Perspective

  • Market Analysis Perspective: Worldwide Conversational AI Tools and Technologies, 2024

    $7,500.00  Purchase Market Analysis Perspective: Worldwide Conversational AI Tools and Technologies, 2024

    By: 

    • Hayley Sutherland
    • David Schubmehl
    This IDC Market Analysis Perspective provides insight into the current state and outlook of the rapidly evolving conversational artificial intelligence (AI) tools and technologies software market. In the last year, conversational AI solutio...

    Sep 2024 | Doc #US51619524 | Market Analysis Perspective

  • Framework for Choosing Foundation Models, 2024: AI Platforms

    $7,500.00  Purchase Framework for Choosing Foundation Models, 2024: AI Platforms

    By: 

    • Kathy Lange
    • Michele Rosen
    • David Schubmehl
    • Deepika Giri
    • Ritu Jyoti
    • Rick Villars
    • Jevin Jensen
    • Adam Reeves
    • Nancy Gohring
    This IDC Tech Buyer Presentation describes a step-by-step framework for choosing a foundation model for a given generative AI (GenAI) use case. Selecting the appropriate foundation model is crucial as it will be at the heart of the GenAI ap...

    Sep 2024 | Doc #US52598624 | Tech Buyer Presentation

  • European Edge Strategies: Scope and Definitions, 2024

    $7,500.00  Purchase European Edge Strategies: Scope and Definitions, 2024

    By: 

    • Andrew Buss
    • Luis Fernandes
    • Jennifer Cooke
    • Dave McCarthy
    This IDC Market Perspective presents the framework by which IDC describes and forecasts the worldwide and European edge IT markets. This document is designed to establish a common understanding of the concepts of edge, core, and endpoints a...

    Sep 2024 | Doc #EUR151523724 | Market Perspective

  • Tiny AI, 2024: Moving AI to the Edge

    $7,500.00  Purchase Tiny AI, 2024: Moving AI to the Edge

    By:  Nina Turner

    This IDC Market Presentation provides an overview and definition of "Tiny AI" in the context of moving AI to the edge. It provides a summary of some of the leading Tiny AI frameworks for devices that use MCUs to frameworks that require more...

    Sep 2024 | Doc #US52449524 | Market Presentation

  • 2024年 国内Generative AI最新動向：関連サービスと導入事例リスト、および医療DXのケーススタディ

    $7,500.00  Purchase 2024年 国内Generative AI最新動向：関連サービスと導入事例リスト、および医療DXのケーススタディ

    By:  Nobuko Iisaka

    本調査レポートは、主に2024年4月から8月の直近5か月間の国内および世界のITベンダーに対して実施したIDCの独自取材とデスクトップリサーチを基に記載している。調査では、Generative AI（生成系AI：以下、GenAI）を活用する、主に国内のITベンダーが発表しているGenAI関連サービスと、国内企業のGenAIの導入状況についてリスト化を行い、分析と考察を加えている。さらにGenAIを利用して自社製品を高度化させた事例（NTTデータ数理システム）と産業特化ユースケ...

    Sep 2024 | Doc #JPJ51506024 | Market Perspective

  • IDC Market Glance: Enterprise Intelligence Services, 3Q24

    $2,500.00  Purchase IDC Market Glance: Enterprise Intelligence Services, 3Q24

    By:  Jennifer Hamel

    This IDC Market Glance provides an overview of the enterprise intelligence services market landscape. It describes the segments and structure of the market and provides an illustrative list of participating vendors.

    Sep 2024 | Doc #US51423524 | Market Presentation


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