IDC Retail Insights Team
New Research
This IDC Market Glance outlines and examines the ecosystem of retail last-mile software and services vendors.With its high volume of individual stops, the final mile of delivery has long been the most expensive part of the fulfillment and s...
This IDC Tech Buyer Survey Spotlight reveals that more than 50% of retailers are increasing their spending in 2024 on connectivity services, such as managed edge, cloud networking, managed wireless, and mobile/cellular broadband, seeking to...
This IDC Perspective provides an overview and update on current applications and future plans for Just Walk Out technology as AWS looks to expand use cases beyond retail to high-traffic venues like entertainment and sports arenas as well ex...
The ecommerce landscape in 2024 is shaped by key trends focused on enhancing customer experience, operational efficiency, and sustainability. As online shopping continues to grow, retailers must prioritize key aspects of logistics to stay c...
This IDC Perspective details key takeaways from Blue Yonder's ICON. Blue Yonder, at its ICON 2024 conference, showcased significant progress toward its vision of a unified, real-time supply chain network, emphasizing an engineering-centric ...
This IDC Innovators study profiles five vendors in the native cloud technology and business services for media — Ateliere Creative Technologies, Backlight, Dalet, Eluvio, and VideoElephant — each addressing a unique industry technology, bus...
This IDC Perspective summarizes the business cycle flywheel effect on the media industry. In the evolving media industry, a flywheel viewed as a virtuous circle emerges with a symbiotic relationship between content creation, distribution, c...
This IDC study describes the most prominent use cases that are being digitally transformed in the hospitality industry. Hospitality organizations can use this document as a guide as they define what and how they will plan for change, innova...
This IDC Survey Spotlight looks at the most preferred contactless payment types by shopper age. Today's shoppers have greater expectations for seamless omni-channel payments/checkout, both in-store and online, and are increasingly willing t...
This IDC Perspective delves into Benetton Group's transformative journey in customer experience, highlighting its shift toward an omni-channel, seamless interaction model for customers and employees through POS technology harmonization. It ...
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