Asia/Pacific Services Team

Linus Lai

Vice President

Sandra Ng

Group Vice President and General Manager

Franco Chiam

Vice President

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Sakshi Grover

Senior Research Manager

Mikhail Jaura

Senior Research Analyst

Pushkaraksh Shanbhag

Associate Research Director

Shouvik Nag

Sr. Market Analyst

Supriya Deka

Research Manager

Liew Siew Choon

Senior Research Manager, Public Cloud Services, IDC Asia/Pacific

Rijo George Thomas

Senior Research Manager

Benjamin Ten

Market Analyst

Neha Gupta

Senior Research Manager

Sangji Kim

Senior Research Analyst

New Research


  • By: 

    • Mickey North Rizza Loading
    • Bo Lykkegaard Loading
    • Daniel-Zoe Jimenez Loading
    • Robert Parker Loading
    SAP recently announced its 2Q24 results. All results discussed in the document will be non-IFRS, unless otherwise specified. In addition, all SAP numbers noted are constant currency for changes year to year. The 2Q24 financials show cloud a...
  • By: 

    • Rijo George Thomas Loading
    • Christian Fam
    • Linus Lai Loading
    • Pushkaraksh Shanbhag Loading
    This Market Note describes the top themes discussed by HCL Technologies’ (HCLTech) leadership and the impressions of several IDC analysts who participated in the event. HCLTech held its 2024 Analyst Day in Syndey on May 20, 2024 and present...
  • By: 

    • David Tapper Loading
    • Peter Marston Loading
    • Courtney Munroe Loading
    • Jason Bremner Loading
    • Daniel Povis Loading
    • Francesca Ciarletta Loading
    • Ewa Zborowska Loading
    • Jonathan Tullett Loading
    • Pushkaraksh Shanbhag Loading
    • Satoshi Matsumoto Loading
    • Takuya Uemura Loading
    • Seiichiro Yoshii Loading
    • Sreenivas Duvvuri Venkata Loading
    This IDC study provides IDC's forecast and spending for the worldwide managed cloud services (MCS) market across eight major regions for the 2024–2028 forecast period. IDC views managed cloud services as an extraction view of IDC's technolo...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Playbook for Tech Sales Leaders provides a comprehensive current state view of the Asia/Pacific AI operations (AIOps) and observability market, along with insights on trends, adoption in the region, current challenges, and guidance...
  • By: 

    • Mikhail Jaura Loading
    • William Lee Loading
    This APEJ Datacenter Deployment Model and Spend Forecast for 2024–2028 highlights significant growth driven by digital transformation (DX) and generative AI (GenAI), with a projected increase in DC capacity to meet the demands of cloud serv...
  • By:  Pushkaraksh Shanbhag Loading

    This IDC Survey presents insights from IDC's 2024 Future Enterprise Resiliency and Spending Survey, Wave 1. The document asked IT decision makers worldwide to understand the implications of issues related to generative AI (GenAI) awareness,...
  • By:  Linus Lai Loading

    This IDC Survey uncovers shifts in sourcing priorities toward outsourced infrastructure, data, applications, and security services. Budgets are increasing, with the net difference between increasing and decreasing budgets 62% higher than la...
  • By:  Neha Gupta Loading

    This IDC Playbook for Tech Marketing Leaders highlights how India enterprises can maximize their business potential through generative AI (GenAI). It provides the current state view of a market, insight into the impact of future trends, and...
  • By: 

    • Cathy Huang Loading
    • Craig Robinson Loading
    • Scott Tiazkun Loading
    • Philip D. Harris, CISSP, CCSK Loading
    • Richard Thurston Loading
    • Frank Dickson Loading
    • Emanuel Figueroa Loading
    • Shilpi Handa Loading
    • Linus Lai Loading
    • Christian Fam
    • James Wang Loading
    This IDC study delineates IDC's taxonomy for the security services market for 2024, categorizing it into three primary segments: professional security services, managed security services, and emerging security services. It outlines the expa...
  • By: 

    • Giulia Carosella Loading
    • Linus Lai Loading
    • Craig Powers
    This IDC Market Presentation examines the impact of AI on organizations' digital business strategies and road maps. Digital technologies have become increasingly strategic for C-suite executives and pervasive across businesses, driving comp...

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