Enterprise Applications and Digital Commerce Team

Mickey North Rizza

Group Vice-President, Enterprise Software

Kevin Permenter

Research Director, Financial Applications

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

New Research


  • By: 

    • Supriya Deka Loading
    • Lisashree Mishra Loading
    • Daniel-Zoe Jimenez Loading
    This IDC study examines the financial applications software market for 2021–2022. The revenue and market share of the leading vendors are provided for the year 2022."As businesses increasingly seek tailored financial solutions that fit thei...
  • By: 

    • Kevin Permenter Loading
    • Jordan Steele Loading
    • Heather Herbst Loading
    This IDC study discusses the worldwide market for financial applications for 2023–2027."There is a vast amount of data across the enterprise and a growing need to connect it all to gain more visibility into how the business is performing. O...
  • By:  Mickey North Rizza Loading

    This IDC Market Presentation looks at some of the most important aspects of shaping the technology application world today — macroeconomic headwinds, buyer investment areas, digital transformation/digital business, application ecosystem tre...
  • By: 

    • Lavanya Jindal
    • Seng Keong Low
    • Daniel-Zoe Jimenez Loading
    This IDC Market Perspective discusses the generative AI (Gen AI) landscape and its implications on customer experience (CX). IDC contextualizes what this means for the customer service market in terms of the impact, its potential to augment...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Perspective offers insights into generative AI code generators and how they are playing an important role in boosting developers' efficiency and productivity in Asia and the Pacific. It also provides a brief overview of popular ven...
  • By: 

    • Kevin Permenter Loading
    • Jordan Steele Loading
    • Heather Herbst Loading
    This IDC study examines the market for financial applications, which is expected to see solid growth driven, in part, by the sharper focus on financial applications that was a prominent side effect from the COVID-19 pandemic for many busine...
  • By: 

    • Lavanya Jindal
    • Seng Keong Low
    • Daniel-Zoe Jimenez Loading
    This IDC Market Glance provides a current overview of the Asia/Pacific (including Japan) (APJ) customer experience (CX) landscape. It depicts who the major software and services players in the Asia/Pacific market are across 20 segments. As ...
  • By: 

    • Nadia Ballard Loading
    • Eric Newmark Loading
    • Frank Della Rosa Loading
    • Mark Thomason
    This IDC Pivot Table provides worldwide data for IDC's Industry CloudPath 2023 Survey by industry. A worldwide banner and banners by region are also available.Industry CloudPath provides deep insight into how each industry is moving to the ...
  • By: 

    • Nadia Ballard Loading
    • Eric Newmark Loading
    • Frank Della Rosa Loading
    • Rijo George Thomas Loading
    This IDC Pivot Table provides worldwide data for IDC's Industry CloudPath 2023 Survey by industry. A worldwide banner and banners by region are also available.Industry CloudPath provides deep insight into how each industry is moving to the ...
  • By: 

    • Nadia Ballard Loading
    • Eric Newmark Loading
    • Frank Della Rosa Loading
    • Mark Thomason
    This IDC Pivot Table provides worldwide data for IDC's Industry CloudPath 2023 Survey. Banners by industry and by region are also available.Industry CloudPath provides deep insight into how each industry is moving to the cloud for 30 indust...

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