Enterprise Applications and Digital Commerce Team

Mickey North Rizza

Group Vice-President, Enterprise Software

Kevin Permenter

Research Director, Financial Applications

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

New Research


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    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Survey Spotlight explores the adoption of AI for IT operations (AIOps) in Asia/Pacific. Automation as a technology investment subject remains popular in Asia/Pacific as businesses develop their operations throughout the enterprise....
  • By:  Mickey North Rizza Loading

    This IDC Survey Spotlight is from IDC's April 2024 SaaSPath Survey data. This snapshot is a view of those investing into AI-powered ERP systems currently and their investments plans in the future and the top business process and system enga...
  • By:  Mickey North Rizza Loading

    This IDC Perspective discusses how organizations are leveraging the benefits of GenAI in enterprise applications. Growth in investment from organizations trying GenAI is staggering. IDC's Future Spending and Resiliency Survey finds that the...
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    • Mickey North Rizza Loading
    • Aly Pinder Loading
    • Patrick Reymann Loading
    ServiceNow held its Knowledge 2024 conference at the Venetian in Las Vegas, Nevada, from May 7 to 9. This energetic conference was enlightening and brought much to the 20,000+ attendees in terms of new products, features, and enhancements. ...
  • By: 

    • Mickey North Rizza Loading
    • Daniel-Zoe Jimenez Loading
    • Robert Parker Loading
    • Bo Lykkegaard Loading
    SAP recently announced its 1Q24 results. All results discussed in the document will be non-IFRS unless otherwise specified. In addition, all SAP numbers noted are actual currency and constant currency for changes year to year.The 1Q24 finan...
  • By:  Mickey North Rizza Loading

    Workday held its annual Innovation Summit for 2024 in California, April 16 and 17. The one-and-a-half day summit brought forward an esteemed group of industry analysts to gain an understanding of Workday's trajectory in 2024. It appears 202...
  • By:  Mickey North Rizza Loading

    Workday held its annual Innovation Summit for 2024 in California from Tuesday, April 16 to Wednesday, April 17, 2024. The one and half day summit brought forward an esteemed group of industry analysts to gain an understanding of Workday’s t...
  • By: 

    • Rick Villars Loading
    • Jennifer Hamel Loading
    • Mary Johnston Turner Loading
    • Neil Ward-Dutton Loading
    • Mickey North Rizza Loading
    • Marci Maddox Loading
    This IDC Survey discusses the 2024 outlook for GenAI awareness, readiness, and commitment. At the start of 2024, enterprises were fully engaged in the transition to AI everywhere. The development of investment plans and setting priorities, ...
  • By: 

    • Heather Herbst Loading
    • Mutaz Shegewi Loading
    • Carl W. Olofson Loading
    • Mickey North Rizza Loading
    • Eric Newmark Loading
    This IDC Market Note examines Oracle's recent FY 3Q24 earnings and evaluates the company's progress around the key themes. Throughout 2024, IDC will monitor Oracle's quarterly earnings releases to evaluate the company's progress in several ...
  • By: 

    • Roger Beharry Lall Loading
    • Manish Ranjan Loading
    • Kevin Permenter Loading
    • Megha Kumar Loading
    • Amy Loomis, Ph.D. Loading
    • Graham Fruin Loading
    • Pietro Delai Loading
    • Mary Wardley
    This IDC Perspective discusses Zoho's annual analyst event in 2024, focused on the company's long-term growth strategy and corporate culture. The company's approach includes investing in local education, targeting rural communities for busi...

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