Customer Relationship Management (CRM) Team

Vladimir Kroa

Associate Vice President, Sustainability

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Abhishek Kumar

Associate Research Director

New Research


  • By: 

    • George Briford Loading
    • Abhishek Kumar Loading
    • Nigel Wallis Loading
    This IDC Market Presentation is designed to provide technology vendors a better understanding of their buyer personas. It aims to answer the following questions: Who are the key personas I need to address with my offerings (products and ser...
  • By: 

    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Market Glance provides a glance at the landscape of application development languages, development frameworks, and development tools and platforms in Asia/Pacific.
  • By: 

    • Estelle Quek Loading
    • Daniel-Zoe Jimenez Loading
    • Mickey North Rizza Loading
    This IDC Presentation assesses each of the predictions discussed on its complexity, organizational impact, and time frame expected for mainstream adoption in Asia/Pacific (excluding Japan) (APEJ). Equally important, lead analyst provides ad...
  • By: 

    • Lavanya Jindal
    • Daniel-Zoe Jimenez Loading
    This IDC Presentation is an accompanying piece to the IDC FutureScape: Worldwide Chief Marketing Officer 2024 Predictions — APEJ Implications. This presentation takes a deep dive into the 10 predictions that will define chief marketing offi...
  • By: 

    • Lavanya Jindal
    • Daniel-Zoe Jimenez Loading
    This IDC Presentation discusses the Asia/Pacific (excluding Japan) (APEJ) regionalization of the IDC FutureScape: Worldwide Chief Marketing Officer 2024 Predictions (IDC #US50107023, October 2023). The marketing landscape in APEJ is evolvin...
  • By: 

    • Estelle Quek Loading
    • Daniel-Zoe Jimenez Loading
    This IDC document is an accompanying piece to IDC FutureScape: Worldwide Intelligent ERP 2024 Predictions — Asia/Pacific (Excluding Japan) Implications (IDC #AP51033823December 2023). Lead analyst provides succinct recommendations for tech ...
  • By: 

    • Davide Palanza Loading
    • Surya Narayan Saha Loading
    • Abhishek Kumar Loading
    This IDC Market Presentation is designed to provide technology vendors a better understanding of their buyer personas. It aims to answer the following questions: Who are the key personas they need to address with their offerings (products a...
  • By: 

    • Charles Tamayo
    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Perspective discusses the nomination details of the Special Award for Digital Innovation winner from the IDC Future Enterprise Awards 2023 in Asia/Pacific with how generative AI (GenAI) can impact organizations moving forward.“Agil...
  • By: 

    • Gard Little Loading
    • Nadia Ballard Loading
    • Jason Bremner Loading
    • Alison Close
    • Dorothy Creamer Loading
    • Frank Della Rosa Loading
    • Jennifer Hamel Loading
    • Philip D. Harris, CISSP, CCSK Loading
    • Vladimir Kroa Loading
    • Amy Cravens Loading
    • Nimita Limaye Loading
    • Michael Townsend Loading
    • Craig Robinson Loading
    • Amy Loomis, Ph.D. Loading
    • Grace Trinidad Loading
    This IDC Market Perspective describes the key takeaways from the recently held PwC 2023 Analyst Day. PwC held the event in Boston, September 13 and 14, 2023, and presented a wide range of updates across all areas of its business, as well as...
  • By: 

    • Charles Tamayo
    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Perspective discusses the nomination details of the Special Award for Digital-Native Business winner from the IDC Future Enterprise Awards 2023 in Asia/Pacific with how generative AI (GenAI) can impact organizations moving forward....

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