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IDC Market Glance: Collaborative Product Innovation, 1Q26

John Snow — Fri, 06 Feb 2026 05:00:00 GMT

This IDC Market Glance provides an overview of the collaborative product innovation market, covering the following innovation segments: early-stage development, design and virtualization, product innovation platforms, service providers, commercialization, and social communities. Although technology vendors and service providers may supply more than one product or offering to the market, only the parent corporation is listed.

IDC FutureScape: Worldwide Services 2026 Predictions — Canada Implications

Sreenivas Duvvuri Venkata, Jason Bremner — Thu, 05 Feb 2026 05:00:00 GMT

This IDC FutureScape provides IDC's top 10 predictions for worldwide services and implications for Canada for 2026–2031. This year's predictions for Canada are influenced strongly by the impact of agentic AI, with a focus on scaling AI use across the organization.

IDC's December 2025 Canada IT Decision Makers Survey indicates that 78% Canadian organizations are increasing IT spending on external services in 2026. Among primary reasons for that increase are investments made into innovative technologies and prioritization of technology as an enabler of growth. AI services are expected to receive a lion's share of the increment, in addition to security services. As organizations plan for greater use of agentic AI, across initiatives including application modernization and business functions like product R&D or customer service, controlling challenges such as agent sprawl is critical to the sustainability of investments. IDC expects partners such as cloud providers and systems integration and IT consulting vendors to play a critical role in helping Canadian organizations navigate this journey.

"Emerging frontier models and agentic solutions are making services-as-a-product models a lucrative reality. Its impact extends far beyond technology, affecting ways of working and business culture at its core," says Sreenivas Duvvuri Venkata, research analyst, Enterprise Services at IDC. "Grappling with change across the board, Canadian leaders will require to take a closer look at their internal operations, technology stack, and outsourcing footprint to remain relevant in the current business landscape."

Celiveo Announces Master Distribution Agreement with Xerox-Lexmark for Its High Security Cloud Print, AI-DMS Solutions

Sharon McNee, Tim Greene, Geoffrey Wilbur — Wed, 04 Feb 2026 05:00:00 GMT

The master distribution agreement will enable Xerox-Lexmark to strengthen and enhance its services and solutions offerings by leveraging Celiveo technology. It also significantly expands Celiveo's global footprint and addressable market.

2026年国内ITモダナイゼーション市場動向

Masaru Muramatsu, Tatsuhiro Soga — Tue, 03 Feb 2026 05:00:00 GMT

本調査レポートは、IDCの国内サービス市場予測における主要な成長促進要因の一つであるレガシーシステムのITモダナイゼーションについて、市場規模の中期予測を示すと共に、国内企業（ITバイヤー）の取り組み動向や、それを支援するサービスベンダーの動向を明らかにすることを目的としている。加えて、これらの情報を基に、サービスベンダーが国内企業のITモダナイゼーションを支援するために取り組むべき事項を整理して提示している。

IDC Japan、Software, Services, IT Spending, Tech Buyerのシニアリサーチアナリストである村松大は「国内企業は、デジタルビジネス化、レガシーシステムの保守人材減少への対応といった内的要因だけでなく、ITサプライヤーのサービス／プロダクトの終息などの外的要因を背景に、ITモダナイゼーションサービスへの支出を拡大させている。国内ITモダナイゼーションサービス市場では、インフラモダナイゼーションへの支出が成熟する一方、ビジネスプロセスの変革に向けたアプリケーションモダナイゼーションへの支出の拡大が見込まれる。アプリケーションモダナイゼーションの支援では、産業分野ごとの課題やニーズの違いを前提に、その方法論やビジネス成果の定量化手法を体系化し、産業分野別の支援シナリオやパッケージとして示すことの重要性が高まる」と述べている。

European Imaging, Printing, and Document Solutions Survey, 2025: Changes in Print Contract Length

Phil Sargeant — Tue, 03 Feb 2026 05:00:00 GMT

This IDC Survey report features results from IDC's EMEA Imaging, Printing, and Document Solutions (IPDS) Survey, conducted in May-June 2025 among 2,007 respondents in France, Germany, Italy, the U.K., Spain, the Nordics, Poland, and Czechia. This document focuses on respondent requirements for the length of their print-related contracts and the reasons for their choice.

The survey covered print hardware and print services provider selection criteria, adopted and preferred contract types, print volume drivers and inhibitors, attitudes to ink tank printers, recycling/remanufacturing/refurbishing, scanning, content management, esignatures, print security, cloud-based device/print management, remote assistance, and augmented reality.

Survey analyses are available by region, company size, industry, and type of decision-maker. For further information, please contact your IDC Account Manager.

Support for Print Customers' AI-Fueled Digital Business Transition

Jacqui Hendriks — Tue, 03 Feb 2026 05:00:00 GMT

This IDC Market Note explores how European companies' progress in developing their digital business model — from transforming parts of their business to developing a partially or wholly digital business — impacts their engagements with service providers and what the future business environment will look like. It leverages IDC's end-user insights and predictions across research domains.

What Percentage of Systems Integration Services Do Companies Spend on Application Software Solutions?

Jason Bremner — Tue, 03 Feb 2026 05:00:00 GMT

This IDC Survey Spotlight examines the market opportunity for applications-related systems integration services by looking at the split of organizations' systems integration services spend on applications and IT systems and cloud infrastructure. The document leverages data collected from 175 respondents in North America, Asia/Pacific, and Western Europe in IDC's 2025 Services Path Survey.

NTT DATA Infrastructure Solutions Are a Cornerstone of Its AI Strategy

Chris Barnard, Leslie Rosenberg — Mon, 02 Feb 2026 05:00:00 GMT

This IDC Market Note looks at NTT DATA's strategy and execution in the wake of the recent (4Q25) analyst event. NTT DATA's Infrastructure Solutions unit is central to the company's AI-driven strategy, focusing on modernizing infrastructure to enable scalable, outcome-based services. By transforming traditional offerings into AI-powered solutions and emphasizing platform-led approaches, NTT DATA aims to drive operational efficiency, risk reduction, and sustainability. IDC views this strategic shift positively, but notes that greater visibility and influence among IT buyers and C-suite leaders will be essential for NTT DATA to fully realize its growth ambitions in a competitive market.

"Infrastructure is critical again," states Chris Barnard, VP, Networking. NTT DATA understands the importance of how modernized infrastructure and AI-powered services are redefining business outcomes and transforming the competitive landscape for global technology services."

Data-Driven Business Activities Findings from Enterprise Intelligence Services Survey, 2025

Reid Sherard — Sat, 31 Jan 2026 05:00:00 GMT

This IDC Survey examines the spending intentions of buyers of enterprise intelligence services, with a specific focus on Data-Driven Business Activities buyers. It includes data taken from respondents' answers to questions about a range of issues, including the following:

Which of the following were the three most important business outcomes that your organization was trying to achieve from Data-Driven Business Activities initiatives in the past 12 months?
In which areas of your Data-Driven Business Activities value chain is your organization planning to invest the most in the next 12 months?
What have been the top challenges in adopting Data-Driven Business Activities solutions?
What characteristics does your organization look for in an external services provider for Data-Driven Business Activities services?

The worldwide sample size of 612 respondents included participants from the United States, Canada, the United Kingdom, France, Germany, China, Australia, and Japan, from a variety of industries and organization sizes ranging from 500 employees to 10,000+ employees.

China AI Education Agent Technology Assessment, 2025

Hongyu Cheng — Fri, 30 Jan 2026 05:00:00 GMT

This study provides a systematic technology assessment of China's AI education agents and teaching solution providers. It focuses on vendors' comprehensive performance across four key domains: business adaptation capability, technology research and development (R&D) strength, functional implementation effectiveness, and service support level. The study employs multiple approaches, including vendor interviews, product testing, and user research (covering schools, teachers, students, and educational institutions), combined with principles of educational measurement and AI technology assessment standards to present a holistic view of the current technological maturity, scenario penetration characteristics, and competitive landscape of AI education agents. It also explores industry pain points and future evolution trends and provides strategic recommendations for technology providers. The aim is to help market participants clearly understand industry opportunities and challenges, driving deeper integration of AI technologies with educational scenarios.

"Since the breakthrough in GenAI technology in 2023, AI education agents have rapidly evolved from a concept into a core enabling tool for educational scenarios. Through a closed-loop mechanism of perception–decision–execution–iteration built on multimodal sensing, task planning, tool invocation, and dynamic memory, they are driving the transformation of education from large-scale coverage to precise supply. Some practices have already demonstrated their significant value in improving learning efficiency and alleviating teacher resource imbalances. Currently, policies and evolving demand fuel strong growth for the industry, but challenges on data security, algorithmic fairness, and the disconnection between technology and pedagogy still need to be addressed. In the future, AI education agents can become a key force in promoting educational equity and quality when vendors adhere to the principle that technology should serve the essence of education and balance differentiated technology R&D, ecosystem collaboration, and compliance and ethics, turning the ideal of teaching students according to their aptitude into widely accessible practice," says Hongyu Cheng, senior research analyst, IDC China.