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European IT Services Market Share, 2024: AI Tailwinds in Challenging Conditions

Matthew Wilkins — Fri, 14 Nov 2025 05:00:00 GMT

This IDC Market Share examines the leading vendors in the IT services market in 2024.

"The European IT services market in 2024 was characterized by steady growth and resilience amid economic uncertainty, driven by ongoing digital transformation, cloud adoption, and accelerated investment in AI," said Matthew Wilkins, research director, European IT Services, IDC UK.

Managed Cloud Services: Multicloud Operations by Technology

David Tapper — Fri, 14 Nov 2025 05:00:00 GMT

This IDC Survey Spotlight highlights results from the following two questions posed to 1,514 respondents and firms with 1,000+ employees across multiple countries and industries, as part of IDC's 2024 Worldwide Managed Cloud View Survey: "Multicloud operations by technology: Please select the primary technology environment for which your company/organization would consider utilizing a managed service provider (e.g., Accenture, IBM, Atos, TCS, Kyndryl, NTT DATA) to manage as part of a multicloud approach that involves deploying the SAME technology solution/architecture/configuration across two or more public cloud IaaS providers (e.g., AWS, Google, Azure, IBM, Alibaba)" and "reasons for multicloud: Please select the top 2 reasons for which your company/organization would want to use a managed service provider to assist in deploying the SAME process (e.g., DevOps, CI/CD, recovery), management approach (e.g., containers, APIs), technology solutions (e.g., software, hardware), and/or protocols and procedures (e.g., security, compliance) across two or more public cloud IaaS providers (e.g., AWS, Google, Azure, IBM, Alibaba)." This IDC Survey Spotlight then assesses the impact of enterprise requirements when using multicloud operations with managed cloud services on managed SPs and highlights how managed SPs need to emphasize how multicloud can support flexibility, demonstrate that multicloud can deliver services that meet granular requirements, and showcase how multicloud can help achieve critical business objectives.

Has MLOps Lost Its Relevance? AI Talent and Skills Required in 2026

Kathy Lange — Thu, 13 Nov 2025 05:00:00 GMT

This IDC Survey Spotlight examines the changing landscape of AI talent and skills required for the next wave of AI adoption. More than technical, talent will be necessary. This IDC Survey Spotlight is based on data from IDC's 2025 AI Tech Buyer Survey, conducted in April 2025. This survey was conducted among 2,296 respondents from various industries worldwide.

Manufacturers Seek a One-Stop Hardware Source and Enhanced Solutions for Accelerated Time to Market

Jacqui Hendriks — Tue, 11 Nov 2025 05:00:00 GMT

This IDC Market Note leverages the findings of IDC's European Imaging, Printing, and Document Solutions Survey, 2025. It provides print market players with insights into changing end-user behaviors within the manufacturing sector and identifies opportunities for them to exploit.

IDC Financial Insights' Worldwide Banking Taxonomy, 2025

Karen Massey — Sat, 08 Nov 2025 05:00:00 GMT

This IDC Financial Insights study provides a functional structure of the global banking industry. It focuses on the business lines and functions within banking that drive technology spending and provides the fundamental organization behind IDC Financial Insights' IT spending forecasts as well as a means of organizing ongoing research.

According to Karen Massey, research director, Customer Insights and Analysis, IDC, "This global banking taxonomy serves as the foundation document in terms of technology and business processes for both vendors and financial institutions to understand IDC Financial Insights' perspective on research and market forecasts."

IDC ProductScape: Worldwide Datacenter Colocation Services, 2025

Courtney Munroe, Avinash Naga — Fri, 07 Nov 2025 05:00:00 GMT

This IDC ProductScape offers a comprehensive guide on the key functionalities of datacenter colocation services, featuring products from Ascenty, Cologix, CyrusOne, DayOne, Digital Realty, Equinix, Iron Mountain, KDDI, NTT Data, QTS, and STT GDC. The status of each functionality is categorized as fully supported, partially supported, partner provided, road map, or not supported, aiding technology purchasers in quickly identifying which vendors align with their changing requirements.

IDC Services Path 2025: Business-Oriented Service Categories Banner Books

Fri, 07 Nov 2025 05:00:00 GMT

This IDC Pivot Table banner book includes data for IDC's Services Path 2025 program, which provides comprehensive data and guidance on the mind and journey of services buyers. The global markets in these documents cover business-oriented professional services and outsourcing, managed, and engineering services, including:

Business consulting services
Customer care business process services
Customer experience services
Enterprise intelligence services
Environmental, social, and governance (ESG) business services
HR and talent management outsourcing services
Procurement business process services
Talent acquisition outsourcing services
IT consulting and systems integration services
IT skills for digital business
Security and trust services

Coverage includes adoption; budgeting trends; purchasing preferences and attitudes; pricing and contract options; friction points related to selection, contracting, and managing delivery; and detailed customer satisfaction ratings for vendors. The program also examines what buyers are seeking from the "service company of the future" and where and how service providers must change to meet customers' future needs.

IDC Services Path 2025: Technology-Oriented Service Categories Banner Books

Fri, 07 Nov 2025 05:00:00 GMT

This IDC Pivot Table banner book includes data for IDC's Services Path 2025 program, which provides comprehensive data and guidance on the mind and journey of services buyers. The global markets in these documents cover technology-oriented professional services and outsourcing, managed, and engineering services, including:

Application testing/digital assurance/quality engineering services
Digital business transformation professional services
Digital engineering and operational technology (DEOT) services
Employee experience (EX) management services
IT services for customer success and support
Managed cloud services
Network consulting and integration services (NCIS)

Coverage includes adoption; budgeting trends; purchasing preferences and attitudes; pricing and contract options; friction points in selection, contracting, and managing delivery; and detailed customer satisfaction ratings for vendors. The program also examines what buyers are seeking from the "service company of the future" and where and how service providers must change to meet customers' future needs.

Market Analysis Perspective: Worldwide Business Process Services, 2025

Raymond Pucci — Fri, 07 Nov 2025 05:00:00 GMT

This IDC Market Analysis Perspective provides insight into the current and future state of the worldwide business process services market. It includes an overview of the current market landscape, a technology buyer perspective, a market outlook, and IDC's advice for technology suppliers in this market.

Profiling Digital-Native Businesses as Emerging Tech Partners in Europe

Martina Longo, Lapo Fioretti — Fri, 07 Nov 2025 05:00:00 GMT

This IDC Market Presentation examines European digital-native businesses as both creators and adopters of emerging technologies. It highlights their dual role as innovators (developing new applications and platforms) and early adopters (leveraging cutting-edge technologies to drive disruption and competitive advantage). The report outlines the defining traits that enable this dual position and concludes with an analysis of collaborative dynamics within Europe’s innovation ecosystem, emphasizing EU initiatives that support start-ups and scale-ups as well as the broader pursuit of technological sovereignty.