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IDC Survey: 2025 Enterprise Communications Services Survey — Enterprise Networking Trends

Courtney Munroe — Mon, 02 Mar 2026 05:00:00 GMT

The IDC Survey provides key trends on the current usage of enterprise wide area networking in the United States, Canada, and the United Kingdom as well as related priorities and challenges. AI-driven analytics, network performance, and security remain key enterprise priorities. Security risks, hybrid multicloud architectures, and skills gaps are pushing enterprises to rely more heavily on managed services.

IDC Survey: 4Q25 Services Budget Outlook-Worldwide and Europe Comparisons

Matthew Wilkins — Mon, 02 Mar 2026 05:00:00 GMT

This IDC Survey explores the economic outlooks, IT spending priorities, and budget expectations of end-user organizations in 2025. It compares the European and worldwide results of IDC's Future Enterprise Resiliency and Spending (FERS) Survey, Waves 8 and 9, conducted in October and November 2025.

TCS’ Internal Transformation and Client-Centric Innovation

Eric Samuel — Mon, 02 Mar 2026 05:00:00 GMT

This IDC Market Perspective discusses the internal transformation of TCS, its five-pillar strategy, and its partnership with AWS. TCS is executing a sweeping internal transformation to position itself as a leader in AI-driven, client-centric innovation. Anchored by a five-pillar strategy and a “client zero” approach, TCS pilots new technologies internally before deploying them to clients, ensuring proven solutions and best practices. The company is democratizing AI access, fostering a future-ready workforce, and verticalizing its offerings to address industry-specific needs. TCS’ transformation is driven by the imperative to meet complex client demands for multicloud flexibility, regulatory compliance, and business-centric outcomes. By leveraging a robust partner ecosystem and focusing on security, compliance, and resilience, TCS is delivering scalable, modular solutions that enable clients to modernize, innovate, and achieve measurable business impact in a rapidly evolving digital landscape.

“TCS’ transformation reflects a strategic response to evolving client expectations and industry trends. By focusing on internal innovation, AI enablement, and verticalized solutions, TCS aims to align its service delivery with the changing priorities of global enterprises in a dynamic market environment.” — Eric Samuel, associate research director, Services, IDC

Digital Business Professional Services in the Age of Agentic Work: Ecosystems, Talent, and Operating Models

Erin Hichman — Fri, 27 Feb 2026 05:00:00 GMT

This IDC Perspective discusses how AI is fundamentally reshaping digital business professional services, driving a rapid transition from labor-led models to AI-augmented, platform-driven, and agentic delivery. Providers that can industrialize AI responsibly and demonstrate real business impact will capture a disproportionate share of transformation spend. For buyers, evaluating partners on platform maturity, governance, and operating model is critical to long-term success.

"Very soon, AI-native delivery will be the competitive norm—organizations that act now to embed AI into their core operations and partner with providers who can deliver at scale will set the pace for the industry." — Erin Hichman, research manager, Digital Transformation Professional Services, IDC

IDC Survey Spotlight: How Are IT Providers Looking to Gain Insights to Improve Their Datacenter Facilities’ Operational Performance?

Andrew Buss, Luis Fernandes — Fri, 27 Feb 2026 05:00:00 GMT

This IDC Survey Spotlight focuses on IT stakeholders' priorities in terms of monitoring, managing, and disclosing information about datacenter facility operations. It provides a perspective centered on the type of core business offered by the respondent's company.

The report is based on IDC's Datacenter Facilities and Operations Survey, conducted in January 2026 among 320 respondents globally.

IDC Survey Spotlight: Is Modular Datacenter Infrastructure Becoming the Dominant Architecture by 2027, and How Fast Can It Scale?

Olga Yashkova — Fri, 27 Feb 2026 05:00:00 GMT

This IDC Survey Spotlight examines the current and projected adoption of modular datacenters within enterprise on-premises environments. The document contains data from IDC's January 2026 Datacenter Facilities and Operations Survey. It highlights the present distribution of modular footprint, expected expansion by 2027, regional adoption trends, and typical build timelines compared with traditional datacenter construction.

IDC AI Infrastructure Forum 2026, Japan：AIファクトリー、ハイパースケール、分散配備で転換期を迎える国内データセンター動向

Mimei Ito — Thu, 26 Feb 2026 05:00:00 GMT

本Web Conference Proceeding: Tech Buyerは、IDC Japan、Software, Services, and IT Spendingのリサーチマネージャーである伊藤未明による講演の内容をプレゼンテーションスライドと音声ファイルによって提供するものである。

国内ではハイパースケーラーによる急ピッチなDC（Datacenter）増設が続く中、AI（Artificial Intelligence）インフラの設置ニーズが拡大してDCャパシティに対する需要拡大はさらに加速している。こうしたITインフラの変化によって、データセンター市場では今何が起こっているのかを解説する。

Konica Minolta Europe's Video Solution Services: Focused on Delivering Core Business Value

Jacqui Hendriks — Thu, 26 Feb 2026 05:00:00 GMT

This IDC Vendor Profile explores the development of Konica Minolta Europe's Video Solution Services (VSS) business. IDC last wrote about this business in 2023, highlighting how video surveillance has evolved to become an important enabling technology of physical security. While Konica Minolta's global business has experienced divestment and repositioning of its market focus, VSS continues to thrive as a focused growth business in Europe and other regions.

IDC Survey Spotlight: Are AI Networking Risks and Skills Gaps Driving Enterprises to Prioritize Expertise-Led Strategic Partners?

Leslie Rosenberg — Wed, 25 Feb 2026 05:00:00 GMT

This IDC Survey Spotlight highlights data from IDC's February 2025 Future Enterprise Resiliency and Spending Survey, Wave 10, of 879 decision-makers regarding their priorities, concerns, and expectations for supporting present and future AI agent deployments. This document specifically examines enterprises' biggest network challenges including security vulnerabilities, cost of network upgrades, performance, and skills gaps as well as the characteristics they consider most important when selecting a strategic networking partner to support GenAI and AI agent initiatives.

European Services Forecast, 2025–2029

Matthew Wilkins — Tue, 24 Feb 2026 05:00:00 GMT

This IDC presentation provides the four-year forecast for the European services market and offers insight into the drivers and inhibitors of growth.

"As European organizations continue their journey toward becoming digital businesses in the AI era, they must balance the realities of challenging economic conditions with their desire to invest in transformational technologies that enable them to differentiate and drive competitive advantage," said Matthew Wilkins, research director, European Services, IDC.