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IDC Survey Spotlight: Which AI Platforms Do Enterprises Across Regions Expect Third-Party Services Firms to Possess the Most Expertise?

Peter Marston — Mon, 13 Apr 2026 04:00:00 GMT

This IDC Survey Spotlight provides a view on enterprise preferences across regions for artificial intelligence (AI) platform tools. The document contains data from IDC’s Application Services Survey, which was completed in August 2025. IDC’s Worldwide Intelligent Application Services practice conducted this survey to understand enterprise preferences for AI platform tools across the Americas, APAC, and EMEA. The overall goal of the survey was to identify how organizations’ preferences around application development and life-cycle management are evolving and also how application service providers can align their services offerings and capabilities to address varied customer needs.

“AI has quickly captured the attention of enterprises, across regions, for the alluring benefits that can be harnessed from it. Application services providers should understand how buyer organizations are approaching application development using AI platforms to better support evolving customer needs as well as maintain deeper customer relationships in an increasingly competitive environment,” explained Pete Marston, research director, Worldwide Intelligent Application Services at IDC.

IDC Survey Spotlight: Which AI Platforms Do Enterprises Expect Third-Party Services Firms to Possess the Most Expertise?

Peter Marston — Mon, 13 Apr 2026 04:00:00 GMT

This IDC Survey Spotlight provides a worldwide view on enterprise preferences for artificial intelligence (AI) platform tools. The document contains data from IDC’s Application Services Survey, which was completed in August 2025. IDC’s Worldwide Intelligent Application Services practice conducted this survey to understand enterprise preferences for AI platform tools. The overall goal of the survey was to identify how organizations’ preferences around application development and life-cycle management are evolving and also how application service providers can align their services offerings and capabilities to address varied customer needs.

“AI has quickly captured the attention of enterprises for the alluring benefits that can be harnessed from it. Application services providers should understand how buyer organizations are approaching application development using AI platforms to better support evolving customer needs as well as maintain deeper customer relationships in an increasingly competitive environment,” explained Pete Marston, research director, Worldwide Intelligent Application Services, at IDC.

IDC Survey Spotlight: Which AI Platforms Do U.S. Enterprises Expect Third-Party Services Firms to Possess the Most Expertise?

Peter Marston — Mon, 13 Apr 2026 04:00:00 GMT

This IDC Survey Spotlight provides a view on enterprise preferences for artificial intelligence (AI) platform tools in the United States. The document contains data from IDC’s Application Services Survey, which was completed in August 2025. IDC’s Worldwide Intelligent Application Services practice conducted this survey to understand U.S. enterprise preferences for AI platform tools. The overall goal of the survey was to identify how organizations’ preferences around application development and life-cycle management are evolving and also how application service providers can align their services offerings and capabilities to address varied customer needs.

“AI has quickly captured the attention of U.S. enterprises for the alluring benefits that can be harnessed from it. Application services providers should understand how buyer organizations are approaching application development using AI platforms to better support evolving customer needs as well as maintain deeper customer relationships in an increasingly competitive environment,” explained Pete Marston, research director, Worldwide Intelligent Application Services, at IDC.

Xerox: Steering a Route to European Growth

Jacqui Hendriks — Mon, 13 Apr 2026 04:00:00 GMT

This IDC Market Note is an update to IDC’s Xerox Advances Reinvention with the Integration of Lexmark, Stability in Revenue, and a Change in Executive Leadership (September 2025). It examines details of the company’s financial performance and strategic goals, as well as the development of its Digital Services and IT Solutions business, with the aim of bringing it back to profit.

中国医疗大模型技术评估，2026

Erin Lin, Kai Cui — Mon, 13 Apr 2026 04:00:00 GMT

本IDC研究对中国医疗大模型及应用技术供应商进行技术评估，旨在评估厂商在医疗大模型市场中的业务、技术、服务能力，本研究同时探讨了医疗大模型市场现状、未来展望，以及对技术供应商的建议。

“医疗大模型持续迭代，在基础性能、可解释性、幻觉控制方面都得到了全面的升级，在多个高频场景中具备了较高年资的临床执业医师的水平。未来，医疗大模型发展将进入深水区，一方面大模型能力作为底层能力需要持续进阶，另一方面如何将大模型能力与医疗场景深度结合将成为竞争及实现商业化的关键。厂商需要进一步挖掘大模型在复杂场景中的能力，拓展头部医疗机构的应用场景，定制化打造多智能体体系，从而实现差异化竞争。”——IDC中国高级分析师林红表示。

国内セキュリティサービス市場予測、2026年～2030年

Yoriyuki Yamashita — Mon, 13 Apr 2026 04:00:00 GMT

本調査レポートは、プロフェッショナルセキュリティサービスおよびマネージドセキュリティサービスで構成されるセキュリティサービス市場について、2026年～2030年の予測と今後の展望を提供する。国内セキュリティサービス市場は、サイバー攻撃の高度化やAI（Artificial Intelligence）の普及、ならびに規制、ガイドライン強化を背景に、2026年以降も安定した成長を継続する。

IDC Japan、Network & Securityのリサーチマネージャーである山下頼行は「国内セキュリティサービス市場は、サイバー攻撃の高度化やAIの普及、規制強化を背景に大きく変化している。企業のセキュリティへの取り組みは、従来の製品中心の対策から、運用および経営課題としての対応へと移行している。特に、SOC（Security Operation Center）／MDR（Managed Detection and Response）を中心としたセキュリティ運用はAI前提のモデルへと進化し、MSSP（Managed Security Service Provider）などのITサプライヤーは運用効率と対応の高度化の両立が必要である。一方で、人材不足や中堅中小企業（SMB：Small and Medium-sized Business）におけるコスト制約は依然として市場拡大の課題であり、サービス提供モデルの変革が不可欠である。MSSPは、こうした構造変化を踏まえ、AI活用、規制対応、低価格化を軸とした新たな価値提供を強化すべきである」と述べている。

Proving the Promise: Does Public Cloud Help or Hurt Sustainability in Europe?

Carla Arend, George Ayad — Fri, 10 Apr 2026 04:00:00 GMT

This IDC Perspective provides an in-depth analysis of cloud sustainability in Europe, contextualized in terms of evolving EU sustainability regulations and major vendor initiatives. The report draws on findings from IDC's 2025 European Cloud Survey and critically examines the gap between public sustainability commitments and the realities faced by organizations, highlighting the operational, regulatory, and infrastructural constraints that impede progress. It explores whether cloud adoption ultimately advances or undermines sustainability objectives, with a particular focus on the environmental impact of hyperscale datacenters (including carbon emissions and water usage). The report also presents fresh insights into end-user organizations' attitudes toward sustainable cloud consumption, the challenges they encounter, and the factors shaping their sustainability strategies. Actionable guidance is offered for technology suppliers seeking to address these challenges and support customers in achieving their sustainability goals.

Tech Buyer Survey Spotlight: How Do Enterprises Measure Business Success When Using Agentic AI in Their Operations?

Raymond Pucci — Fri, 10 Apr 2026 04:00:00 GMT

This IDC Tech Buyer Survey Spotlight provides insights from IDC's 2025 Worldwide Business Process Services Survey, which shows how enterprises plan to measure the successful implementation of agentic AI solutions in business operations.

Document Solutions, 4Q25: Trends and Developments in Document Solutions

Tim Greene, Geoffrey Wilbur — Tue, 07 Apr 2026 04:00:00 GMT

This IDC Market Presentation highlights some of the major developments and new products in the print management software, digital fax software, and scanning markets from the fourth quarter of 2025.

IDC Survey Spotlight: How Are Professional and Support Services Accelerating the Adoption and Achievement of AI Priorities?

Rob Brothers, Leslie Rosenberg — Tue, 07 Apr 2026 04:00:00 GMT

This IDC Survey Spotlight highlights data from IDC's March 2026 Future Enterprise Resiliency and Spending Survey, Wave 1, of 408 decision-makers regarding their investment and adoption priorities and expectations for supporting present and future AI initiatives. This document specifically discusses enterprise IT investment priorities for infrastructure and data and how professional and support services can accelerate the adoption and successful achievement of these IT priorities.