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Worldwide Monthly Technology Investment Monitor: July 2024

Rick Villars, Stewart Bond, Duncan Brown, Mary Johnston Turner — Tue, 12 Nov 2024 05:00:00 GMT

This IDC Survey provides key findings from the IDC’s 2024 Future Enterprise Resiliency and Spending (FERS) Survey, Wave 7, which focuses on issues related to AI adoption and its implications for IT investment. It’s the third of four (quarterly) presentation that will investigate the implications of AI adoption across regions, technologies, and industries. This survey of 881 respondents in North America, Asia/Pacific, and Western Europe was conducted in early August 2024, while IT leaders were midway in executing GenAI plans and making longer-term strategic AI choices.

Hyper-experimentation with generative AI (GenAI) dominated the conversations of business and technology leaders in organizations of all sizes, across all industries, and in all countries for the past 18 months. As enterprises began to access early results and prepare for 2025 budget planning, IDC wanted to better understand their priorities when it came to accelerating AI adoption in general.

How Are Organizations Addressing Their Technical Debt?

Daniel Saroff — Wed, 30 Oct 2024 04:00:00 GMT

This IDC Tech Buyer Survey Spotlight examines how organizations are addressing their technical debt. Technical debt is like financial debt. It can be used strategically (like financial leverage), but it eventually needs to be paid down. IDC's CIO Sentiment Survey shows that only 24% of organizations are tracking tech debt with confidence, which means organizations are taking an ad hoc or reactive approach to managing it. As organizations digitally transform, this inattention to addressing technical debt inhibits innovation, market responsiveness, customer loyalty, and adoption of emerging technologies like generative AI.

Business Consulting Services Vendor Survey Spotlight: Which Pricing Model Do Buyers Care About Most Based on the Advent of GenAI?

Bill Latshaw — Thu, 26 Sep 2024 04:00:00 GMT

This IDC Survey Spotlight pulls its data from IDC's Business Consulting Services Provider Survey from May 2024. It asked buyers the question: How important is it that you know the extent your business consulting services provider is using GenAI to produce outcomes for your project across (five) pricing models?

Business consulting services providers have spent billions of dollars investing in their GenAI capabilities to support their businesses and clients. The efficiency of GenAI in reducing workload and producing faster results can cause buyers to argue that providers should pass that savings onto them in the form of reduced price paid and/or quicker project completion. While this argument seems to make sense, buyers are not getting these advantages for free.

Evaluating Enterprise Technical Health

Dr. Ken Knapton, Rob Baigert — Thu, 26 Sep 2024 04:00:00 GMT

This IDC Perspective delves into strategies for improving technical health and managing technical debt. It highlights the importance of recognizing and quantifying debt and communicating the status of the overall enterprise in terms of technical health. By adopting this holistic and disciplined approach, IT teams can address existing technical liabilities and foster a culture that prevents the undue increase of technical debt leverage. Increasing your overall technical health in turn ensures that enterprise systems remain scalable, performant, and cost-effective throughout their life cycle in support of revenue growth and the achievement of overall organizational strategy.

"Quantifying and assessing the overall technical health of your core systems is a powerful way of communicating the overall technical debt leverage of your core systems," says Dr. Ken Knapton, adjunct research advisor, IT Executive Programs (IEP) at IDC. "Speaking in terms of technical health creates a common language that is easy to understand and helps prioritize technical debt payments within the enterprise."

"Enhancing the technical health of your enterprise systems by measuring and addressing key areas not only mitigates technical debt but also strengthens the foundation of your technology infrastructure to support and advance your organization's strategic initiatives," says Rob Baigert, adjunct research advisor, IT Executive Programs at IDC.

IDC MarketScape: Worldwide Mergers and Acquisitions Software 2024 Vendor Assessment

Heather Herbst, Kevin Permenter — Wed, 25 Sep 2024 04:00:00 GMT

This IDC study highlights the increasing importance of M&A technology in facilitating efficient dealmaking processes amidst fluctuating M&A activities. With a focus on end-to-end solutions that streamline due diligence, financial analysis, and post-merger integration, the report evaluates key vendors based on their capabilities to support the entire M&A life cycle, emphasizing the need for robust data security, compliance, and strategic decision-making tools in selecting the right M&A software.

"In an era of fluctuating M&A activity, technology emerges as the linchpin for strategic corporate development and efficient dealmaking." — Heather Herbst, research director, Worldwide Office of the CFO

IDC's Worldwide Digital Transformation Use Case Taxonomy, 2024: Experiential Retail

Wed, 18 Sep 2024 04:00:00 GMT

This IDC study helps retail decision makers identify and navigate the areas of the retail ecosystem that are being digitally transformed as retailers adopt new processes and technologies to underpin organizational change. This annual study updates definitions and introduces new programs and uses cases that will be employed to implement strategy while highlighting the benefits of moving from current processes to digitally transformed processes, and the technologies that will be required. The rate of digitization is increasing for retailers, which seek to stay ahead of the competition by improving customer experience, engaging frontline workers, and optimizing operations.

"In this new era of AI everywhere, technology is opening up new sources of revenue for retailers that are willing to invest in the infrastructure and tools that connect their customers and their workers to interactive, personalized experiences," says Leslie Hand, group vice president, IDC Retail Insights.

Pricing and Packaging Strategies for Generative AI

Ritu Jyoti — Tue, 03 Sep 2024 04:00:00 GMT

This IDC Market Perspective provides an in-depth analysis of pricing and packaging strategies for generative AI (GenAI) software offerings, including foundation models as a service, automation workflows, and GenAI applications. It emphasizes the importance of understanding customer value, the economics of offerings, and the competitive landscape to devise pricing models that reflect short- and long-term objectives, thereby enabling technology suppliers to effectively navigate the GenAI market with innovative and intelligent pricing strategies.

"Technology suppliers will be better equipped to navigate the challenging GenAI market when they have a clearer understanding of the pricing landscape and how to set an innovative and intelligent pricing strategy that does justice to the transformative power of their GenAI software solutions," said Ritu Jyoti, GVP/GM, AI and Data Market Research and Advisory Services, IDC.

Market Analysis Perspective: Worldwide Flexible Consumption and Financing Strategies for IT Infrastructure, 2024 — Risk Management Strategies Accompany AI Everywhere

Lara Greden — Mon, 19 Aug 2024 04:00:00 GMT

This IDC Market Analysis Perspective (MAP) reviews the market forces that are reshaping how organizations acquire IT hardware, software, and services and the growing importance of sustainability and generative AI to the IT buyer. As organizations grapple with cost and skills challenges in the AI pivot, IDC observes a continued interest in flexible payment options like leasing and as-a-service (XaaS) consumption models.

In this IDC Market Analysis Perspective, we share survey data and insights about the impact major trends will have on XaaS offers, IT leasing markets, and circularity initiatives and review how organizations are preparing to face these challenges.

Pivot Table for Worldwide IT Leasing and Financing Forecast, 2024–2028: Top 25 Countries

Lara Greden — Mon, 19 Aug 2024 04:00:00 GMT

This IDC Pivot Table accompanies the Worldwide IT Leasing and Financing Forecast, 2024–2028: Risk Management Strategies Accompany AI Everywhere in Outlook for Top 25 Countries (IDC #US52043924, June 2024). This IDC Pivot Table also provides guidance and forecasts for IT leasing, financing, and flexible consumption providers as they navigate the AI era.

IDC Market Glance: Asia/Pacific Consumer and Small Business Lending Digital Transformation Strategies, 2Q24

Xiao Liu — Thu, 25 Jul 2024 04:00:00 GMT

This IDC Market Glance provides an overview of the landscape for consumer and small business digital lending in the Asia/Pacific market. This include featured categories list companies that provide technology lending solutions and related services to financial institutions and other tech buyers.