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DTW 2026 – Reality Check for Autonomous Networks, Agentic AI, and the future of telco monetization

Chris Silberberg — Fri, 03 Jul 2026 04:00:00 GMT

DTW Ignite 2026 drew 3,000+ attendees to Copenhagen, with agentic AI, autonomous networks, AI monetization, and customer experience emerging as the event's defining cross-vendor themes. Though in some areas progress has not been as fast as expected, discussions were experience led, with progress being made in all areas.

Netcracker's Evolution into Prime Systems Integrator: Accelerating Telecom Transformation in the Middle East and Africa

Tolga Yalcin — Thu, 02 Jul 2026 04:00:00 GMT

This IDC Vendor Profile examines Netcracker's evolution from a telecom-focused BSS/OSS software vendor into a Prime SI, with global and regional presence across the Middle East and Africa. It provides an overview of the company, its 2026 strategy and AI-led delivery model, and its regional engagements with operators including e&, Vodafone Oman, and Zain — anchored by the transformation of a tier 1 Middle East, Turkey, and Africa (META) operator as a regional proof point. The study aims to inform global and regional telecom operators, IT buyers, channel partners, and other digital ecosystem players about Netcracker's regional market position, transformation accountability model, and outlook through 2026 and beyond.

Verizon and BT Combine International Units in Joint Venture to Simplify Cross-Border, Cloud-First Connectivity

Alejandro Cadenas, Jan Hein Bakkers, Jitesh Bhayani, Paul Hughes, Denise Lund — Thu, 02 Jul 2026 04:00:00 GMT

Verizon and BT's announced plan to combine their international enterprise units into an equally owned new company brings together an estimated $4 billion in yearly revenue and reach into upwards of 3,000 multinational accounts spread across 180-plus countries. This pair up comes as enterprises are shifting workloads into a cloud-first, AI-driven model, domestic connectivity markets are seeing increased competitive pressures, and larger enterprises are looking for a telco partner that can scale and deliver across broader international touchpoints.

Ericsson Private 5G Now Available Through Verizon Business Internationally

Alejandro Cadenas, Paul Hughes, Jason Leigh — Wed, 01 Jul 2026 04:00:00 GMT

IDC Survey: 5G Network Slicing and the Enterprise: Perspectives on Interest, Need, Benefits, and Adoption

Jason Leigh — Tue, 30 Jun 2026 04:00:00 GMT

This IDC Survey summarizes enterprise perspectives on 5G network slicing, based on IDC’s 2025 North American Enterprise 5G, IoT, and Private Mobile Networks Survey (October 2025). Respondents were enterprise decision-makers responsible for digital transformation, connectivity, networking, 5G, and IoT.

Network slicing is positioned as a monetizable, scalable 5G feature, appealing to enterprises seeking preferential traffic routing and strict service level agreements. While interest remains high, adoption is selective: Only specific use cases and device types see material benefit from dedicated network slices, with most applications deriving limited value. Enterprises are expected to deploy network slicing tactically, targeting scenarios in which it is essential.

Survey questions addressed enterprise understanding of network slicing, willingness to adopt, key use cases, and spending intentions.

IDC TechBrief: The Role of Network Transformation in Driving Retail Innovation and Resilience

Cristiano Quattrini, Margot Juros — Tue, 30 Jun 2026 04:00:00 GMT

Network transformation is becoming one of the most important enablers of retail innovation and resilience. As retail becomes more distributed, data-intensive, AI-enabled, and experience-driven, the network is no longer a passive utility. It is the connective tissue linking customers, associates, stores, warehouses, ecommerce platforms, suppliers, devices, applications, and decision engines. Retailers that modernize their networks strategically will be better positioned to scale innovation, protect revenue, strengthen cyber resilience, improve store productivity, and create more consistent customer experiences across channels and regions.

The rise of AI makes this even more urgent, because advanced analytics, automation, computer vision, agentic workflows, and real-time customer engagement all depend on secure, resilient, cloud-connected, and increasingly AI-managed networks.

The worldwide market context shows that there is no single path to network transformation. North America will often lead with cloud edge, AI-enabled operations, SASE, and store automation at scale. EMEA will emphasize secure, compliant, sustainable, and governed transformation. APAC will combine mobile-first innovation, dense urban retail, 5G momentum, and digital ecosystem integration. South America will focus on pragmatic resilience, payment reliability, managed services, and cost-effective modernization. Global retailers should therefore define a common network transformation blueprint while allowing regional execution models to reflect local infrastructure, regulation, cost, and maturity.

The central message for technology leaders is that network transformation must be linked to business outcomes from the start. The right question is not whether the retailer needs faster connectivity, but which business capabilities require a more resilient, secure, intelligent, and observable network. The most successful retailers will build a metrics-driven road map that connects network modernization to store uptime, payment continuity, inventory accuracy, omni-channel execution, associate productivity, cybersecurity posture, innovation speed, and customer trust. In this sense, network transformation is a retail operating model transformation and not only an IT modernization initiative anymore.

Market Forecast: Worldwide Client Endpoint Management Software Forecast, 2026–2030

Phil Hochmuth — Tue, 30 Jun 2026 04:00:00 GMT

This IDC presentation provides a five-year forecast for the worldwide client endpoint management (CEM) software market for the 2026–2030 period.

“Client endpoint device management is evolving from the basic function of keeping devices operational to more advanced capabilities, including measure and improving employees’ experiences with endpoint hardware and software. At the same time, configuration and patching tools are moving toward greater automation, with the goal of fully AI-enabled autonomy of device life-cycle maintenance.” — Phil Hochmuth, research vice president, Endpoint Management and Enterprise Mobility

Market Share: Worldwide Enterprise WLAN Shares, 2025 — Wi-Fi 7 Drives New Opportunities

Brandon Butler — Tue, 30 Jun 2026 04:00:00 GMT

This IDC presentation examines the 2025 market shares of the leading vendors in the enterprise WLAN market. The enterprise WLAN market is undergoing a pivotal transition as adoption of Wi-Fi 7 accelerates. Building on the expanded 6GHz spectrum introduced with Wi-Fi 6E, Wi-Fi 7 is gaining traction amid a surge in AI-driven, IoT, and other bandwidth-intensive, latency-sensitive applications across enterprise environments. In this AI-centric era, wireless connectivity has become more mission critical than ever, reinforcing Wi-Fi and adjacent wireless technologies as foundational components of enterprise networking strategies.

“In the AI era, connectivity is more critical than ever, and Wi-Fi has solidified itself as a foundational element of enterprise networking strategies. As organizations work to securely deliver AI-driven applications, the performance and reliability of Wi-Fi have become paramount. At the same time, AI is enabling a new generation of automated management capabilities, helping organizations optimize and secure increasingly complex wireless environments.” — Brandon Butler, senior research manager, Network Infrastructure and Services, IDC

Market Share: Worldwide Unified Endpoint Management Software Shares, 2025

Phil Hochmuth — Tue, 30 Jun 2026 04:00:00 GMT

This IDC presentation contains vendor market shares for the unified endpoint management (UEM) software market for 2025.

“As enterprises adopt more varied device types and operating systems into both everyday and specialized workflows and use cases, IT operations must have visibility across these varied environments, with the ability to manage, patch, and secure a wide range of endpoints,” says Phil Hochmuth, research vice president, Endpoint Device Management and Enterprise Mobility, IDC.

Worldwide Telco DX Network Infrastructure and Cloud Survey, 2026 — Executive Summary

Ajeet Das — Tue, 30 Jun 2026 04:00:00 GMT

This IDC Market Presentation provides key insights from IDC's 2026 Worldwide Telco DX Network Infrastructure and Cloud Survey, conducted online in April and May 2026. Some 318 global telecommunications service providers (35% from Europe, 10% from MEA, 28% from APAC, 17% from the United States and Canada, and 10% from LATAM) were polled to better understand how they are transforming their networks. The goals of the research included: gaining a deeper understanding of telecommunications service providers' digital transformation strategies and the impact of AI on networks, obtaining insight into organizations' plans for network functions virtualization (NFV) and container-as-a-service (CaaS) deployment on commercial telecom networks, and gaining an updated view of the deployment strategies and use cases of multi-access edge computing (MEC) solutions. The survey also provided telcos' current and future usage of AI/GenAI and the impact on network bandwidth requirements related to traffic growth.