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Amazon Bets on Healthcare AI: AWS Connect Health Takes Aim at Clinician Burnout, Patient Experience, and the Future of Care Delivery

Silvia Piai, Jennifer Eaton — Thu, 30 Apr 2026 04:00:00 GMT

With the launch of Amazon Connect Health, AWS is directly addressing two of healthcare's most persistent pain points: clinician burnout driven by documentation overload and patient friction across the care journey, from scheduling and access through to follow-up and continuity of care. By embedding purpose-built AI agents into existing clinical workflows rather than layering on yet another standalone tool, and by extending that intelligence to the patient touchpoints that surround the clinical encounter, AWS tackles these pain points. This announcement signals a broader strategic shift: AWS is competing in the AI-enabled vertical application layer, bringing its scale, proprietary data assets, and agentic platform to bear on care delivery models that are rapidly evolving toward hybrid and virtual modalities.

IDC Survey Spotlight: What IT Investments Are Asia/Pacific Organizations Prioritizing Because of the Conflict in the Middle East?

Yih Khai Wong — Thu, 30 Apr 2026 04:00:00 GMT

This IDC Survey Spotlight summarizes findings from IDC's Future Enterprise Resiliency & Spending Survey, Wave 2 on IT investments, highlighting how the conflict in the Middle East has affected the investment priorities of Asia/Pacific organizations.

The survey was conducted among 303 organizations in the region, and this report focuses on answers to the following question: "Which IT investment priorities is your organization most likely to increase in the next 6–12 months because of the situation in the Middle East?"

Oracle and AWS Expand Multicloud Networking

Adam Reeves — Thu, 30 Apr 2026 04:00:00 GMT

Oracle and AWS are extending their multicloud partnership by integrating their networking frameworks to enable private, high-performance connectivity across cloud environments. The announcement underscores Oracle’s continued focus on open multicloud and highlights the growing importance of network-level integration as enterprises scale distributed, AI-driven workloads across multiple clouds.

Google Cloud Next 2026: Building the Agentic Enterprise Through an Integrated Developer Platform

Jim Mercer — Wed, 29 Apr 2026 04:00:00 GMT

Google Cloud Next 2026 marks a pivotal transition from generative AI experimentation to production-scale agentic systems. The event highlighted Google Cloud's strategy to deliver a unified platform spanning infrastructure, data, security, and developer tooling, enabling enterprises to build, deploy, and govern autonomous agents at scale. Central to this vision is the Gemini Enterprise Agent Platform, which integrates development frameworks, runtime environments, governance controls, and optimization capabilities into a cohesive system. This IDC Link examines the key announcements and provides perspective on their implications for developers, DevOps, and platform engineering as we move toward the agent development life cycle (ADLC).

Intel Strengthens Its Position in AI‑Enabled Workstations and Edge Computing

Mohamed Hefny — Wed, 29 Apr 2026 04:00:00 GMT

Professional computing is entering a new phase defined by AI-augmented workflows, rising data gravity, and growing cost sensitivity across enterprises. Engineering, content creation, data science, and industrial edge use cases increasingly demand heterogeneous compute, larger memory footprints, and low-latency local execution, whereas IT organizations prioritize manageability, security, and predictable life-cycle economics. Intel's 2026 workstation and commercial platform updates reflect a coordinated response to these market forces, spanning silicon, software, and ecosystem enablement.

"Intel's latest workstation and commercial platform updates signal a clear shift toward platform‑level execution as AI becomes embedded in professional workflows. By combining scalable CPUs, integrated professional graphics, AI acceleration, and enterprise‑grade manageability, Intel is broadening access to workstation‑class computing while addressing cost, complexity, and operational requirements," says Mohamed Hefny, senior program manager, IDC. He also adds, "This integrated approach aligns well with the convergence of AI, visualization, and data‑intensive workloads at the workstation and edge."

Western Europe Business Inkjet Forecast, 2026-2030

Phil Sargeant — Wed, 29 Apr 2026 04:00:00 GMT

This IDC Market Forecast update examines the Western Europe business inkjet market, segmented by product category, format, and country, as well as predicts its performance from 2026 to 2030.

Although the business inkjet market is being affected by supply and cost issues similar to other hardcopy markets, there is a degree of resilience, with greater emphasis on ink-tank systems and A3 devices as businesses increasingly overcome their perception issues with ink in the office.

Western Europe Business Inkjet Market Shares, 2025: Growth Continues for Some Despite Economic Woes

Phil Sargeant — Wed, 29 Apr 2026 04:00:00 GMT

This IDC Market Share report quantifies the Western European business inkjet (printers and multifunction) market, analyzing issues, trends, and product advances. It reviews the Western European business market for 2025.

"Although growth in business inkjet markets may be slowing down, vendors are adapting their strategies to follow the latest trends in areas such as ink tank systems and A3 format devices, which are gaining penetration in the overall office print market," said Phil Sargeant, senior program director, Imaging and Hardcopy Devices and Document Solutions.

2026年国内ITサービスベンダーの海外ビジネス戦略と日系企業のグローバル展開支援

Tatsuhiro Soga, Masaru Muramatsu — Tue, 28 Apr 2026 04:00:00 GMT

国内ITサービス市場は、企業のITモダナイゼーションやAI（Artificial Intelligence）活用への支出拡大を背景に成長基調にあるが、長期的には総人口の減少による経済規模の縮小によって、市場成長の鈍化も懸念される。このため、国内ITサービスベンダーにとって海外ビジネスの拡大は、次なる市場機会の候補となり得るが、大手グローバルベンダーの存在など留意すべき事項もある。

「国内ITサービスベンダーは、欧米やインドの大手ITサービスベンダーと正面から競うのではなく、重点市場を特定した上で、ドメインやソリューションに特化した高付加価値なサービスを訴求すべきである。加えて、持続的成長には、自律性の高いガバナンスモデルの構築と、迅速な意思決定を可能とする運営体制の構築が重要となる」と、IDC Japan、Software, Services, and IT Spendingのリサーチアナリストである曽我龍宏は述べている。

2026年国内情報セキュリティユーザー調査：企業における対策の現状

Kotaro Saito — Tue, 28 Apr 2026 04:00:00 GMT

本調査レポートは、2026年3月に実施した情報セキュリティ対策の実態調査に基づき、国内の企業／組織500社の導入実態と今後の方向性について分析した結果をまとめたものである。

セキュリティ製品ベンダーの戦略策定、開発計画、マーケティング活動に資する分析を提供するため、情報セキュリティ対策をすでに導入している企業だけでなく、導入を検討している企業を対象としている。セキュリティ被害の状況や情報セキュリティ対策の導入状況、AI（Artificial Intelligence）がセキュリティ対策に与える影響などについて調査／分析を行った。

ランサムウェアや不正ログインによる被害に加えて、企業が活用するAIへの攻撃も発生しており、企業が防御すべきIT資産の範囲は膨大になっている。「セキュリティ対策を強化するために、セキュリティ投資に積極的な企業が多い。ベンダーにとって、製品導入に留まらない支援を通じて、ユーザー企業から信頼を獲得することがますます重要になる」と、IDC Japan、Network and Securityのシニアリサーチアナリストである齊藤耕太郎は述べている。

AI時代の基盤提供者を目指すLenovo： Lenovo's Tech World 2026 Hong Kong

Akira Sugawara — Tue, 28 Apr 2026 04:00:00 GMT

本調査レポートは、レノボ（以下、Lenovo）が2026年3月に香港で開催したイベント「Hong Kong Tech World 2026」ならびにアナリスト向け説明会において発表された同社のAI（Artificial Intelligence）市場戦略や、そのアピールポイントをまとめている。また、今後の展望についてIDCの視点から考察を行っている。

「Lenovoの現在の取り組みは、同社がデバイスベンダーから基盤提供者を目指すものであり、全方位的な戦略を採用している。しかし、AI市場から確たるブランド認知を得るためには、従来どおりの製品力強化もさることながら、AIの領域で具体的なソリューションを提供するプレイヤーであるための継続的な努力が必要になるであろう」とIDC Japan、AI and Automationのシニアリサーチアナリストである菅原啓は述べている。