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IDC FutureScape: The Agentic Business Future — Driving Innovation, Resilience, and Sovereignty in EMEA

Tue, 23 Dec 2025 05:00:00 GMT

This IDC FutureScape features leading regional analysts who unveil the key predictions shaping technology and business across EMEA for 2026 and beyond. They provide data-driven insights, actionable guidance, and a road map for turning constraints into advantages, helping leaders pivot from hype to measurable business value and design for resilience, agility, and growth.

“As organizations navigate an era defined by economic uncertainty, geopolitical shifts, and relentless technological change, one truth stands out — the future belongs to those who can harness AI, automation, and sovereignty to build resilience, drive innovation, and unlock growth,” said Andrea Siviero, senior research director, MacroTech, Digital Business, and Future of Work. “The theme of this year’s IDC EMEA FutureScape predictions webcast — The Agentic Business Future — is about technology, but it is also about readiness, governance, and a human-centered approach that transforms ambition into measurable business value.”

Market Analysis Perspective: EMEA Wholesale Telecoms Strategies, 2025

Jan Hein Bakkers, Tolga Yalcin — Tue, 23 Dec 2025 05:00:00 GMT

This IDC Market Analysis Perspective provides wholesale telecoms service providers with insights into the development of the data, infrastructure, voice and messaging, roaming, and MVNO markets. It analyzes industry dynamics, competitive landscape, customer behavior, and future outlook across segments.

AIによるデータ活用アーキテクチャ「Cisco Data Fabric」が示すSplunk合併後のシスコの戦略

Kotaro Saito — Mon, 22 Dec 2025 05:00:00 GMT

シスコシステムズ（以下、シスコ）は、2024年3月にSplunkを買収し、同社の製品や技術を活用したサービスの展開を進めている。本調査レポートでは、シスコとSplunkが現在注力している取り組み「Cisco Data Fabric」を中心に、両組織の連携の現状を概観し、その効果と今後期待される製品について考察する。

IDC Perspective: Key Considerations for Enterprises When Selecting a CPaaS Platform

Courtney Munroe, Avinash Naga — Mon, 22 Dec 2025 05:00:00 GMT

This IDC Perspective discusses key considerations for enterprises when selecting a CPaaS platform. Enterprises adopting CPaaS are not just buying APIs — they are investing in a strategic engagement layer that will define customer experience for the next decade. The right platform should deliver global reliability, regulatory compliance, and AI-driven personalization while integrating seamlessly into existing business ecosystems.

"Enterprises must evaluate CPaaS platforms not as tactical tools but as strategic enablers of digital engagement. The winners will be those that combine programmable communications with AI-driven orchestration, compliance, and global scalability." —Avinash Naga, research manager, Communications Platform as a Service at IDC

Market Analysis Perspective: North America Large Format Digital Printing, 2025

Tim Greene — Mon, 22 Dec 2025 05:00:00 GMT

This IDC Market Analysis Perspective provides insight into the current and future state of the North America large format digital printing market. It includes an overview of the current market landscape, technology buyer perspective, a market outlook, and IDC's advice for technology suppliers in this market.

Market Analysis Perspective: Worldwide Software-Defined Compute, 2025

Gary Chen — Mon, 22 Dec 2025 05:00:00 GMT

This IDC presentation provides insight into the current and future state of the worldwide software-defined compute market. It includes an overview of the current market landscape, technology buyer perspective, a market outlook, and IDC's advice for technology suppliers in this market.

Market Analysis Perspective: Worldwide and North America Document Imaging Scanners, 2025

Tim Greene, Geoffrey Wilbur — Mon, 22 Dec 2025 05:00:00 GMT

This IDC Market Analysis Perspective (MAP) provides insight into the current and future state of the worldwide and North America document imaging scanners market. It includes an overview of the current market landscape, a technology buyer perspective, a market outlook, and IDC's advice for technology suppliers in this market.

Worldwide Enterprise Workloads Infrastructure Forecast Update, 2025–2029

Max Pepper — Mon, 22 Dec 2025 05:00:00 GMT

This IDC presentation provides an overview of the market size and forecast (2025–2029) for global spending on enterprise infrastructure to power enterprise workloads based on IDC's Worldwide Semiannual Enterprise Infrastructure Tracker: Workloads, 1H25, released in November 2025. IDC reports this data by market value, unit shipments, and exabytes of storage.

"Hyperscalers continue to make major investments into accelerated infrastructure to meet AI demand, especially for AI life cycle, as AI training demand continues to compound. We expect this demand will majorly influence the forecast as the market finds more ways to improve workload efficiency through AI application," says Max Pepper, senior research analyst, Enterprise and Emerging Workloads.

Worldwide and U.S. External Enterprise Storage Systems Forecast, 2025–2029

Carol Sliwa, Natalya Yezhkova — Mon, 22 Dec 2025 05:00:00 GMT

This IDC presentation provides the five-year forecast for the external enterprise storage systems market and delivers insight into the drivers and inhibitors of growth.

"Database, AI, and analytics workloads will drive growth in the mature external enterprise storage systems market through 2029, as demand increases for all-flash arrays to address requirements for high-performance infrastructure." — Carol Sliwa, research director, Storage and Converged Systems, Worldwide Infrastructure Research

EMEA Communications-Platform-as-a-Service Usage Trends, 2025

Melissa Holtz-Fremeijer — Sun, 21 Dec 2025 05:00:00 GMT

This IDC study presents findings from IDC's Europe, Middle East, and Africa (EMEA) Communications-Platform-as-a-Service (CPaaS) Survey, 2025. It examines how organizations with 50+ employees are adopting and using CPaaS platforms and telecom network application programming interfaces (APIs), including their approach to application development, AI integration, omni-channel engagement, vendor selection, and success measurement.

This survey gathered responses from more than 210 decision-makers and influencers who utilize CPaaS platforms across various industries and organization sizes in the EMEA region. It provides insights into the current and planned usage of CPaaS and telecom network APIs, including whether these capabilities are deployed independently or integrated.

Additionally, the study investigates how enterprises engage with CPaaS vendors or partners, the key factors influencing vendor selection, and preferred pricing and payment models for composable services, along with the role of API marketplaces.

The survey measures the extent of AI and agentic AI adoption, the forms of AI in use, and the specific use cases for AI within CPaaS environments, offering a comprehensive view of technology adoption and strategic priorities shaping the future of enterprise communications.