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Cisco Intends to Acquire Galileo to Make AI Adoption Trustworthy and Observable

Archana Venkatraman — Fri, 17 Apr 2026 04:00:00 GMT

Cisco's intention to acquire Galileo is strategically important because it acknowledges a new reality for enterprise operations: As AI applications and agents move from experimentation into business workflows, conventional observability is no longer sufficient. Following completion, Cisco could have a complete range of capabilities, from Splunk "observing systems" to Galileo "observing decisions and actions made by AI systems."

From Purpose to Execution: NTT DATA's Responsible Innovation and Sustainability Strategy

Roberta Bigliani, Gaia Gallotti, Jennifer Thomson — Fri, 17 Apr 2026 04:00:00 GMT

This IDC Market Note examines NTT DATA's Horizons Innovation Summit and Analyst Forum 2026 in Milan, focusing on the company's approach to responsible innovation and sustainability as a core element of the company's AI-driven transformation strategy. IDC finds that NTT DATA has developed a coherent framework rooted in its corporate purpose, mission, and Japanese heritage, integrating sustainability, human-centric AI, and governance into its broader transformation model. Success will depend on its ability to scale repeatable, outcome-driven sustainability offerings; embed responsible innovation consistently across its portfolio; and strengthen its positioning as a trusted partner for sustainable, AI-led transformation.

HPC–AI Index, 3Q25: Executive Summary

Madhumitha Sathish, Peter Rutten — Fri, 17 Apr 2026 04:00:00 GMT

This IDC Market Presentation is an excerpt from IDC's 3Q25 High-Performance Computing and Artificial Intelligence Infrastructure Index (HPC–AI Index). This presentation includes forecasts for the HPC and AI infrastructure markets from 2021 to 2029.

IDC Survey Spotlight: Where Are Asia/Pacific Organizations in the Shift from SD-WAN to SASE?

Nikhil Batra — Fri, 17 Apr 2026 04:00:00 GMT

This IDC Survey Spotlight examines where Asia/Pacific organizations are on their journey from SD-WAN to integrated SASE. While the interest is strong, progress remains slow, with most organizations still in planning rather than deployment. This document explores why that transition is proving difficult and where service providers can help customers move forward.

"The SASE framework is no longer a hard concept sell for most organizations. They understand why integrated networking and security, with unified policies and management, makes sense. The harder part is helping them make the change inside the organization," says Nikhil Batra, senior research director, Telecom at IDC. "For most organizations in Asia/Pacific, bringing together networking, security, policy, and operations teams that have traditionally worked separately has been the biggest challenge. Service providers that can simplify the transition and help customers bridge these silos will end up being more successful."

This document contains data from IDC's 2025 Asia/Pacific Enterprise Connectivity Survey, which included 700 respondents.

IDC's Worldwide Quarterly Hardcopy Peripherals Tracker Taxonomy, 2026

Fri, 17 Apr 2026 04:00:00 GMT

This IDC study provides a comprehensive overview of and definitions for hardcopy peripherals. The definitions provided in this document represent the scope of IDC's HCP hardware research. This taxonomy outlines market segmentations and measurement methodologies for HCP, including classification by technology, vendor, geography, and revenue metrics.

"IDC's worldwide HCP taxonomy presents a standardized and detailed framework of the HCP market," said Phuong Hang, director, Worldwide Trackers at IDC. "The taxonomy document serves as a guideline to better understand and use IDC's HCP research."

IT for Circularity: Vendor Offerings and Best Practices (Part Two)

Katharina Grimme, Melvie Espejo — Fri, 17 Apr 2026 04:00:00 GMT

This IDC Perspective evaluates six leading technology vendors in the IT for circularity space, highlighting their solution portfolios, capabilities, and best practice examples. It provides guidance for tech buyers navigating regulatory requirements that seek to leverage traceability, data management, and AI-powered tools to accelerate circularity initiatives, achieve compliance, and unlock business value. This is the second of two documents analyzing key tech vendor offerings and real-world applications.

"In the race toward circularity, technology is not just an enabler but the catalyst redefining value, resilience, and innovation across tomorrow's supply chains," says Katharina Grimme, AVP and EMEA sustainability research lead, IDC.

Malbek BusinessIQ Launch Previews the Future of CLM

Patrick Reymann, Ryan O’Leary — Fri, 17 Apr 2026 04:00:00 GMT

Malbek has announced the general availability of BusinessIQ, which it positions as the world's first Commercial Intelligence Platform. Powered by proprietary LIVEGraph℠ and Context Threading℠ technology, BusinessIQ transforms static contract repositories into proactive, queryable intelligence engines capable of surfacing hidden risks, unrealized revenue, and strategic commercial insights in real time. This release signals an evolution in what CLM is expected to deliver, moving beyond workflow automation toward proactive and actionable decision support.

Middle East/GCC International Connectivity, 2026: Resilience, Diversification, and a New Routing Paradigm — How Disruptions Accelerate Route Diversification and Reshape Connectivity Strategies

Tolga Yalcin — Fri, 17 Apr 2026 04:00:00 GMT

This IDC Market Presentation analyzes international connectivity across the Middle East and GCC, focusing on subsea capacity expansion, emerging terrestrial corridors, and the evolving resilience landscape amid recent geopolitical disruptions. It examines the continued concentration of traffic along the Red Sea–Egypt corridor, alongside efforts to enhance route diversity through new subsea systems, Mediterranean landing points, and selective terrestrial initiatives. The presentation also highlights how geopolitical tensions and operational constraints around deployment and repair have elevated infrastructure risk into a commercial consideration, reshaping pricing, SLAs, and route strategy for operators, hubs, and hyperscalers across the region.

"The Middle East connectivity market is entering a new phase where resilience, not just capacity, defines strategic advantage. While subsea expansion continues to scale supply, recent disruptions have exposed the limits of geographic concentration and accelerated the need for diversified routing strategies. Over the next phase, value will shift toward operators that can combine route diversity, interconnect ecosystems, and cloud adjacency into integrated connectivity propositions." — Tolga Yalcin, research director, Telecoms, IoT, and Digital Regulations, IDC META.

NVIDIA Ising: Accelerating Quantum Computing Development Through AI

Heather West, PhD — Fri, 17 Apr 2026 04:00:00 GMT

NVIDIA’s introduction of Ising, an open-source family of AI models purpose-built for quantum computing, marks a significant milestone in the convergence of AI and quantum hardware by addressing two of the field’s most persistent engineering challenges: processor calibration and error correction. With more than two dozen organizations across national laboratories, research universities, and commercial quantum hardware and software companies already deploying the models at launch, Ising signals a meaningful shift in how the industry is approaching the path to scalable, useful quantum computing.

SugarCRM Rebrands to SugarAI, Signaling a Shift to AI-Driven Revenue Intelligence

Roger Beharry Lall — Fri, 17 Apr 2026 04:00:00 GMT

SugarCRM's rebrand to SugarAI represents a substantive strategic shift rather than a cosmetic update, as is commonly seen with rebranding efforts. The company is repositioning from a traditional CRM provider toward an AI-driven revenue intelligence platform focused on "precision selling" — leveraging signals from ERP, transactional, and engagement data to guide sales actions in real time.

This direction aligns with a broader industry inflection point, where AI is forcing a reassessment of CRM's core value proposition. Historically, CRM systems have struggled with low seller adoption, inconsistent data quality, and an overreliance on manual data entry, often limiting their effectiveness as decision-making tools. AI is now being applied to address these gaps by automating data capture, enriching context, and shifting systems from passive repositories to proactive guidance engines.

SugarAI's approach reflects this transition by reducing dependence on manual input and emphasizing automated insight generation. However, the strategy also reinforces the company's potentially limiting focus on sales execution, with comparatively less focus across the broader customer experience (CX) stack (i.e., marketing and service), which is critical when addressing the entire customer journey.