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Increased European Spending on Services: Opportunity for Print Providers to Support Customers' Reinvention Plans

Jacqui Hendriks, Matthew Wilkins — Fri, 17 Jul 2026 04:00:00 GMT

This IDC Market Note reviews the European IT services opportunity to print service providers, given the fragmented competitive nature of the market and demand for solutions to support customers' reinvention plans.

Market Forecast: U.S. SMB Communications Services Forecast, 2026–2030

Daniela Rao — Fri, 17 Jul 2026 04:00:00 GMT

This IDC presentation analyzes and forecasts the revenue for the U.S. small and medium-sized business (SMB) communications services market. The presentation provides IDC's definitions of SMB and telecom voice and data categories, and it presents a detailed forecast, beginning in 2025 and extending through 2030.

"Small and medium-sized businesses understand the necessity to invest in technologies and services that address their operational challenges, but they will continue to have limited resources. Telcos targeting SMBs should design new value-creating propositions rooted in their networks, ecosystems, AI, and analytics capabilities to address the pricing challenges with services geared to remove friction between SMBs' daily operations and digital transformation road map." — Daniela Rao, senior research and consulting director, Worldwide Telecom and UC, IDC

Market Forecast: Worldwide Business Use Tablet Forecast, 2026–2030

Bryan Bassett — Fri, 17 Jul 2026 04:00:00 GMT

This IDC study provides the five-year forecast for the worldwide business use tablet market and delivers insights into the drivers and inhibitors of growth.

"Worldwide business use tablet shipments are expected to decline through 2026 as memory shortages push average selling prices up and stretch device life cycles beyond three years. Businesses and consumers globally will be reluctant to move forward with new project refresh plans or device purchases at inflated prices before supply relief arrives in 2028." — Bryan Bassett, research manager, Enterprise Mobility at IDC

Market Forecast: Worldwide Content Delivery Networks Forecast, 2026–2030

Ghassan Abdo — Fri, 17 Jul 2026 04:00:00 GMT

This IDC presentation provides a worldwide forecast for the commercial content delivery networks (CDNs) market covering the 2026–2030 period. The architectural underpinnings of CDNs with massively distributed caching servers, supported with content acceleration algorithms, continue to provide the resiliency needed to manage substantial increases in media and web traffic, especially peak demand periods. CDN providers are augmenting content delivery with security, edge computing services, and observability to capitalize on growth potential in these areas.

"The transformation of the CDN marketplace is ongoing with a pivot toward enhanced edge use cases anchored in data sovereignty, inferencing, and media. The distributed edge will emerge as a control point for AI due to its physical proximity to customers." — Ghassan Abdo, research VP, Worldwide Telecom, Virtualization, and CDN, IDC

Market Share: U.S. SMB Wireline Voice and Data Shares, 2025

Daniela Rao — Fri, 17 Jul 2026 04:00:00 GMT

This IDC presentation provides vendor market shares for the U.S. small and medium-sized business (SMB) wireline voice and data market for 2025.

Small and medium-sized businesses are increasingly recognizing the need to invest in connectivity to improve operations and strengthen their customer engagement. However, since SMB customers have needs that vary significantly by industry, size, and region, it will remain challenging for telco to reach and retain them with standardized offerings at competitive, affordable prices. In addition, SMBs need personalized support and training because they lack internal skills or resources to identify and implement digital services and solutions to achieve their desired outcomes in terms of efficiency, productivity, and customer experience. Telcos understand that attracting and retaining SMB customers requires redesigning their portfolios to better meet SMBs' demand for simplicity, cost-effectiveness, and ease of use: convergent packages better oriented to these requirements will be the next telco battleground to successfully address this market.

“Small and medium-sized businesses are increasingly recognizing the importance of investing in connectivity to improve operations and strengthen their customer engagement. However, since SMB customers have needs that vary significantly by industry, size, and region, it will remain challenging for telco to reach and retain them with standardized offerings at competitive and affordable prices." — Daniela Rao, senior research and consulting director, Worldwide Telecom and UC

Market Share: United Arab Emirates Telecom Services Shares, 2025 — Operator Revenue and Segment Performance

Tolga Yalcin — Fri, 17 Jul 2026 04:00:00 GMT

This IDC presentation examines the 2025 market shares of the leading vendors in the United Arab Emirates telecom services market. UAE telecom services revenue reached $13.78 billion in 2025, up 6% from $13.00 billion in 2024. e& UAE held 68.6% share ($9.45 billion); du held 31.4% ($4.33 billion). This presentation also tracks operator revenue across wireless and wireline segments.

"Both e& and du set record revenue in 2025. With mobile penetration saturated, wireline and enterprise services are now the swing factor." — Tolga Yalcin, research director, Telecoms and ICT Regulations, IDC

Market Share: Worldwide Content Delivery Networks Shares, 2025

Ghassan Abdo — Fri, 17 Jul 2026 04:00:00 GMT

This IDC presentation examines the 2025 market shares of the leading vendors in the worldwide content delivery networks (CDNs) market.

CDN vendors continue to extend their traditional media and web delivery services while pivoting toward edge application delivery capabilities and expanding security services offering. Integration of AI into delivery workflows and capitalizing on opportunities in inferencing at the edge may drive changes to the relative positions of the CDN providers.

"The CDN market is transforming from focus on delivery of web and video content toward expanding security services and capitalizing on opportunities in edge compute. AI will accelerate this transformation as these providers view inferencing as a growth future opportunity. While the relative market positioning of these providers has not changed from 2024, we believe market leadership will be determined in the future on the integration of AI in the distributed edge." — Ghassan Abdo, research VP, Worldwide Telecom, Virtualization, and CDN, IDC

Worldwide Software-Defined Storage Systems Market Update and Forecast, 2025–2030

Carol Sliwa, Henry Arzumanian, Natalya Yezhkova — Fri, 17 Jul 2026 04:00:00 GMT

This IDC Market Presentation provides an updated forecast of the software-defined storage (SDS) systems market for 2025–2030. IDC measures the size of the SDS systems market by worldwide end-user infrastructure spending and shipped capacity.

IDC defines software-defined storage as a standalone system that decouples the software responsible for storage and data services from the underlying physical hardware. SDS systems can support block-, file-, and/or object-based data organization. Some vendors sell SDS on their own hardware appliances, but the software must also be deployable on general-purpose servers.

This forecast calculates spending on SDS systems as the combined value of software and hardware. The SDS software may be commercial or open source and must run on hardware in the external OEM or internal OEM enterprise storage systems segments. In the case of freely available open source software, the value of the SDS system is only for the OEM hardware. This forecast excludes SDS systems running on hardware from original design manufacturers (ODMs), which focus on the hyperscale and cloud provider markets.

BMC's July Release Lays the Foundation for Agentic AI with Governed MCP Access

Matthew Flug, Jim Mercer — Thu, 16 Jul 2026 04:00:00 GMT

BMC Software's July 2026 release establishes a governed foundation that prepares organizations for future agentic capabilities by connecting the Control-M and BMC AMI portfolios to live operational data as Model Context Protocol (MCP) clients. By making governance, visibility, and auditability preconditions for how agents will come to access production systems, the release lays the groundwork for control for BMC's stated goal of governed, agentic mainframe operations, an end state the company is building toward.

New Production Presses Steal the Show at thINK 2026

Tim Greene — Thu, 16 Jul 2026 04:00:00 GMT

New high-speed platforms stole the show at this year's thINK Ahead Canon inkjet users event. Canon unveiled the new varioPRESS iV7, the new varioPRINT iX1700, and the new Canon Colorado XL large format UVGel printers.