target audience: TECH BUYER  Publication date: Mar 2024 - Document type: IDC Perspective - Doc  Document number: # US51939724

AI in IT Operations: Maximizing Efficiency of the Digital Business

By: 

  • Jevin Jensen
  • Andrew Buss
  • Shahin Hashim
  • David Tapper
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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: AI in IT Operations — Maximizing Efficiency of the Digital Business

  • Situation Overview

    • Figure: Future of Digital Infrastructure Framework 2.0

  • Advice for the Technology Buyer

    • The Future of AI-Enabled Digital Infrastructure

    • AI-Enabled Control Planes

    • Figure: Digital Leaders Invest in a Comprehensive and Future-Ready Cloud-Native Platform

    • AI-Enabled Toolsets

    • AI-Related Data Privacy and Regulations

    • Future of AI-Managed Cloud Services

    • Figure: Primary Objective in Utilizing AI with Managed Cloud Services

    • Future of IT Toolsets with AI

    • Figure: Importance of Generative AI Capabilities in Present IT Automation Solutions

    • Infrastructure as Code: The Essential Arsenal for Automation

    • Unified Observability for a Self-Healing and Self-Driving IT

    • Future of AI Operations

  • Learn More

    • Related Research

    • Synopsis