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  • Current: IDC Perspective: NRF's Big Show 2024 Confirms Continued Investments in Stores to Inspire and Fulfill Consumer Needs

 target audience: TECH BUYER  Publication date: Mar 2024 - Document type: IDC Perspective - Doc  Document number: # US51493224

IDC Perspective: NRF's Big Show 2024 Confirms Continued Investments in Stores to Inspire and Fulfill Consumer Needs

By: 

  • Leslie Hand
  • Anne Paris
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Table of Contents


  • Executive Snapshot

    • Figure: Executive Summary: NRF's Big Show 2024 Confirms Continued Investments in Stores to Inspire and Fulfill Consumer Needs

  • Situation Overview

    • Digitizing the Store Is More Attainable Than Ever

    • Five Store Mandates We Identified at NRF's Big Show 2024

    • Mandate 1: Inspire Omni-Channel Shopping Journeys in Store

    • Mandate 2: Fulfill Omni-Channel Customer Need

    • Mandate 3: Reduce the Friction in Omni-Channel Customer Checkouts and Payments

    • Mandate 4: Improve Customer Satisfaction Through Improved Employee Satisfaction

    • Mandate 5: Simplification and Agility Are Table Stakes for Implementing New Tech

  • Advice for the Technology Buyer

  • Learn More

    • Related Research

    • Synopsis