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  • Current: Game On in Las Vegas as Verint Pushes to Close the Engagement Gap with Growing CX Automation Announcements

 target audience: TECH SUPPLIER  Publication date: Jul 2023 - Document type: Market Note - Doc  Document number: # US51004623

Game On in Las Vegas as Verint Pushes to Close the Engagement Gap with Growing CX Automation Announcements

By:  Lou Reinemann

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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Verint Engage 2023 Conference Highlights

  • In This Market Note

  • IDC's Point of View

    • Unifying Engagement Data and Consolidating VOC Listening Posts with an Open Architecture

    • Da Vinci AI

    • Verint Engagement Data Insights

    • Open CCaaS Platform

    • Conclusion

  • Learn More

    • Related Research

    • Synopsis